Ricoh J001 Service Manual page 217

SERVICE CENTER CALL RESPONSE
3-1 Operation impaired by other causes.
8.1.13 PAPER REMAINS - BYPASS
SERVICE CENTER CALL RESPONSE
Paper remains jam occurred (Bypass set sensor)
When the printer was turned on, or when paper
was fed from Tray 1 or Tray 2, the bypass set
sensor detected paper in the bypass tray.
Ask the operator to try the following procedures to
remove and prevent paper-remain jams in the
bypass tray. Also, check inside the printer for
paper. If you find paper inside the printer, remove
it, and then press the [Paper Feed] key.
Also, check the bypass tray for paper. If you find
paper in the bypass tray, remove it, and then
press the [Paper Feed] key.
(2) ST Descriptions
2-1 Operation impaired by other causes.
8.1.14 PAPER JAM – CARRIAGE BLOCKED
SERVICE CENTER CALL RESPONSE
Carriage jam occurred.
When the printer was switched on, or when
feeding paper from Tray 1, Tray 2, or the bypass
tray, the carriage stopped moving.
The carriage has stopped because it has hit a
jammed sheet of paper, etc. in its path. Also,
check inside the printer for paper. If you find
paper inside the printer, remove it, and then press
the [Paper Feed] key.
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
1. Sensor damage (trailing edge sensor).
2. Harness disconnected, damaged.
3. Control board malfunction.
4. DC relay board abnormal.
5. Paper feed clutch operation abnormal.
6. Charge roller is dirty, scarred, or damaged.
PROBABLE CAUSE
1. Paper remains
2. Damage.
Paper remains.
1. Sensor damage (bypass set sensor).
2. Harness disconnected, damaged.
3. Control board malfunction.
4. DC relay board abnormal.
PROBABLE CAUSE
1. Insufficient attraction between the belt and paper
during duplex printing.
2. Paper that does not meet specifications was
used.
3. Paper was loaded incorrectly.
4. Tray damaged.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
OPERATOR ACTION
1. Remove the paper.
Remove the paper.
OPERATOR ACTION
1. Move the paper selector to the Envelope
position, set duplex printing for auto
compression.
2. Use only paper that meets specifications.
3. Load the paper correctly.
8-17
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
1. Replace trailing edge sensor (ST).
2. Check harness, replace (NRC).
3. Replace control board (NRC).
4. Replace DC relay board (NRC).
5. Replace the paper feed clutch
(NRC).
6. Clean the charge roller (ST) or
replace it (NRC).
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
2. Repair (ST) or replace (NRC).
1. Replace bypass set sensor (ST).
2. Check harness, replace (NRC).
3. Replace control board (NRC).
4. Replace DC relay board (NRC).
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
4. Repair (ST) or replace (NRC).
J001/J003