Ricoh J001 Service Manual page 243

Service Center Call
Event
Response
SC 973 (All (1) Switch the printer off and on.
LEDs flash)
(2) If printer does not recover,
repair it (replace the control
board).
(3) Check the Status Monitor for
errors. ERR973
SC 951 (All (1) Switch the printer off.
LEDs flash)
(2) Check the USB cable
connections.
(3) If the printer does not
recover, repair it (replace
the control board).
(4) Status Monitor does not
display an error because
USB communication is not
possible.
SC 950 (All (1) Switch the printer off.
LEDs flash)
(2) Check the USB cable
connections.
(3) If the printer does not
recover, repair it (replace the
control board).
(4) Status Monitor does not
display an error because
USB communication is not
possible
SM
CÓPIA NÃO CONTROLADA
Probable Cause
EEPROM Write Error
Occurs at power on, during printing.
USB chip read error.
Occurs after power on.
Mechanical operation functions normally.
USB chip read error.
Occurs after power on.
Mechanical operation functions normally.
does not recover, repair it (replace the
control board).
CÓPIA NÃO CONTROLADA
Operator Action
Check the Status Monitor for errors.
973
Check SC log "951" with serial
connection (if USB communication is not
possible).
Switch the printer off.
(1) Check SC log "950" with serial
connection (if USB communication is not
possible).
Check the USB cable connections.
Switch the printer off and on.
If error is displayed again and the printer
8-43
Problem Solution
Content
Check the Status Monitor for errors: 973
Switch the printer off.
If the printer does not recover, repair it (replace
the control board).
Check NRC log "951" with serial connection (if
SB communication is not possible)
Switch the printer off.
If error is displayed again and the printer does
not recover, repair it (replace the control
board).
Check NRC log "950" with serial connection (if
USB communication is not possible).
Check the USB cable connections.
Switch the printer off.
If the printer does not recover, repair it (replace
the control board).
User ST NR
C
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J001/J003