Ricoh J001 Service Manual page 220

8.2.3 ERR-996
SERVICE CENTER CALL RESPONSE
Printer error.
No horizontal encoder input signal.
Switch the printer off and on. If the SC error
occurs again, the printer requires servicing.
(1) On the Status Monitor screen, use the
vertical scroll bar to scroll down and confirm
the number of the SC code.
(2) Switch the printer off, and then switch it on
again.
(3) Open the top cover, and check the transport
belt for dirt, paper scraps, etc.
(4) ST Descriptions
4-1 Operation impaired by other causes.
8.2.4 ERR-994
SERVICE CENTER CALL RESPONSE
Vertical motor error has occurred. Switch the
printer off and on. If the SC error occurs again,
the printer requires servicing.
(1) On the Status Monitor screen, use the
vertical scroll bar to scroll down and confirm
the number of the SC code.
(2) Switch the printer off, and then switch it on
again.
(3) Reset the duplex unit, reverse guide plate.
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
Switch the printer off, then switch it on again.
The encoder cannot be read (sheet is out of position
or is dirty).
Foreign matter, paper scraps, etc. are interfering.
Damage.
Foreign matter, paper scraps, etc. are interfering.
1. The encoder sheet has slipped or is dirty.
2. Harness disconnected, damaged.
3. COM board defective.
4. Control board malfunction.
5. PSU defective.
PROBABLE CAUSE
Duplex unit, reverse guide installed incorrectly. The
transport belt is fouled by foreign matter and
malfunctioning. Damage.
Duplex unit, reverse guide installed incorrectly.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
Switch the printer off/on.
Remove foreign matter, paper scraps, etc.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
Switch the printer off/on.
Open the top cover, and check the transport belt
for dirt, paper scraps, etc.
1. Remove any foreign matter from inside the
printer.
2. Remove any paper scraps from inside the
printer.
OPERATOR ACTION
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number. Switch
the printer off/on. Reset the duplex unit, reverse
guide plate. Remove foreign matter, paper
scraps, etc.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
Switch the printer off/on.
Reset the duplex unit, reverse guide plate.
8-20
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
If the error occurs again, call for service.
1. Check inside the printer for foreign
matter. (ST), (NRC)
2. Check inside the printer for paper
scraps. (ST), (NRC)
1. Clean the encoder sheet, or install a
new one (ST).
2. Check harness, replace (NRC).
3. Replace COM board (NRC).
4. Replace control board (NRC).
5. Replace the PSU (NRC).
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
J001/J003