Ricoh J001 Service Manual page 252

No Symptom
6 Paper Jam Paper is loaded incorrectly
Incorrect installation of the duplex unit
(Connection is not proper)
Incorrect installation of the rear cover
(Connection is not proper)
Unable to remove the jammed paper
Paper jam happens often
7 Initialization not complete Unplug the power cable because it takes
long time for initialization
8 Blurred image Inappropriate image density setting
Inappropriate paper feed amount
9 Text shifting Incorrect print head position
Incorrect registration setting
Incorrect gap between print head and belt
10 Paper printing surface dirty Dirty belt
Printing Head position
Nozzle blockage
Paper shrink due to printing ink amount
Ink leak, ink build up
11 Exit tray damage
SM
CÓPIA NÃO CONTROLADA
Description
Confirm if the duplex unit is installed and locked.
Confirm the location of the jammed paper with status
monitor.
Confirm the paper type if it is within specification or not. If still problem does not clear, dispatch the tech.
Confirm if customer unplug the power cable during
initialization.
Confirm the setting of the Driver.
Confirm blurred image is mostly text data or not.
Instruct customer to print "Print head position pattern"
sheet.
Instruct customer to print "registration test pattern"
sheet.
Confirm envelope lever position
Paper type (Envelope).
Instruct customer to print nozzle check pattern sheet.
Confirm if the customer is printing whole area image for
duplexing such as power point file with deep color
background.
CÓPIA NÃO CONTROLADA
Need to confirm
Instruct customer to remove all the paper in the tray, set end/side
fence correctly, then reload the paper.
Instruct customer to remove the duplex unit, then re-install the
duplex unit again.
Instruct customer to remove the rear cover, rotate paper feed dial,
then re-install rear cover.
If jammed paper can be seen, instruct customer to remove the rear
cover, then rotate paper feed dial.
- If the surface of the belt is dirty, clean the belt with wet cloth
- Confirm the paper
In domestic market, arrange to send ink cartridge.
If customer cannot fix the problem, dispatch tech.
Instruct the customer to adjust image density with driver.
Ask customer to get the printer optimize value.
(In Printer Driver - Printer configuration - Adjust color density -
Obtain printer optimize value)
Instruct customer to adjust paper feed amount with driver.
Ask customer to adjust the print head position with the driver.
Ask customer to adjust the registration with the driver.
Swap.
Ask customer to feed some sheets of white paper.
Instruct customer to set lever proper position.
Instruct customer to do head cleaning (Max. Normal X3, Full X1).
If printing ink amount is too much, paper can be shrinked, finally,
paper can be hit with Head.
Instruct customer to set the lever to envelope position.
Swap.
Dispatch tech.
Or send parts to install the parts by themselves.
8-52
Action
J001/J003