Ricoh J001 Service Manual page 203

8.1.2 PAPER OUT/LOADED INCORRECTLY: TRAY 2 (J003)
SERVICE CENTER CALL RESPONSE
Non-feed jam occurred. (Tray 2)
The paper feed from Tray 2 did not reach the
sensor (trailing edge sensor).
The paper did not feed from Tray 2; do the
procedures below. Also, check inside the printer
and Tray 2 for paper. If you find paper inside the
printer or tray, remove it, and then press the
[Paper Feed] key.
(1) Check Tray 2 for paper. Load paper in Tray 2 if
it is out of paper.
(2) Check the type and condition of the paper,
then do the following procedures.
2
2-1 If the paper is thick (105 g/m or more), feed
the paper from the bypass tray.
2-2 Do not use curled (less than 2 mm) or wrinkled
paper. If the curl or wrinkling cannot be
removed before printing, replace with new
paper.
2-3 Check the paper and if it is coated, make sure
it meets specifications for coated paper.
Replace with paper that is approved for use
with this printer.
2-4 Check the settings of the side fences, and
make sure that the top of the stack is not
higher than the load limit mark. The side
fences should be snug (not to tight) against the
sides of the stack, and the top of the stack
should be below the load limit mark.
2-5 Curl can develop if paper remains unused and
loaded in the paper cassette for a long period.
Remove the curled or wrinkled paper.
(3) Remove paper and make sure that the paper is
in good condition (does not fall into the
category of paper not recommended for the
printer) and load it again.
3-1 Make sure that the paper cassette is inserted
completely.
3-2 When setting the end fence, make sure the
end fence is aligned with the decal for the
paper size.
3-3 Check the paper stack to determine if more
than 100 sheets were loaded.
3-4 Check the paper in the paper cassette for a
slight gap between the side fences and the
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
1. Paper out.
2. Paper that does not meet specifications was
used.
3. Tray set incorrectly.
4. Rear cover of Tray 2 is open.
5. Tray 2 damaged.
Paper out.
Feed transport power insufficient.
Feed roller slippage.
Curled or wrinkled paper jammed.
Feed roller slippage.
Feed roller slippage.
Curled or wrinkled paper has jammed.
Paper cassette set incorrectly.
The paper cassette is partially open because it has
not been inserted in the printer correctly.
Pushing strongly on the end fence can cause paper
to can bend the stack, preventing paper from
feeding correctly to the feed roller.
If paper is over the end fence at the side toward
you, it cannot reach the paper feed roller.
The paper stack is not flat and paper cannot feed
correctly.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
1. Load paper in Tray 2.
2. Use only paper that meets specifications.
3. Set Tray 1 correctly.
4. Close the rear cover of Tray 2.
Load paper in Tray 2.
Use only paper that meets specifications (including
restrictions).
Switch to manual feed with the bypass tray.
Try to flatten curls, wrinkles, or replace paper.
Replace with approved paper, or switch to feeding
from Tray 1.
Load the paper cassette so the top of the stack is
below the load limit mark on the paper cassette.
Remove the curled or wrinkled paper.
Reset the paper in the tray.
Open and close the paper cassette.
Open the paper cassette, remove the paper and
set the end fence to the decal for the paper size,
then load the paper again.
Open the paper cassette, remove the stack, then
load at least 100 sheets.
Adjusts the positions of the side fences so they are
not too tight.
8-3
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
5. Repair (ST) or replace (NRC).
J001/J003