Ricoh J001 Service Manual page 211

SERVICE CENTER CALL RESPONSE
1-1 Check the paper to make sure that it is not
longer than 357 mm (14 in.); use only paper
that is shorter than 356 mm (14 in.).
1-2 Do not use curled (less than 2 mm) or
wrinkled paper, especially with used paper. If
the curl or wrinkling cannot be removed before
printing, replace with new paper.
(2) ST Descriptions
2-1 Operation impaired by other causes.
8.1.9 PAPER MISFEED – JAM: TRAY 1 GUIDE PLATE
SERVICE CENTER CALL RESPONSE
Jam occurred between sensors. (Tray 1)
During paper feed from Tray 1, the trailing edge
sensor detected the trailing edge of the paper but
the registration sensor cannot detect the leading
edge of the paper.
Ask the operator to try the following procedures to
remove and prevent paper transport jams when
feeding from Tray 1. Also, check inside the printer
for paper. If you find paper inside the printer,
remove it, and then press the [Paper Feed] key.
(1) Check the type and condition of the paper,
then do the following procedures.
2
1-1 If the paper is thick (105 g/m or more), feed
the paper from the bypass tray.
1-2 Check to see if paper printed on one side is
being used. Paper printed on one side has a
tendency to double-feed. If the double-feeding
persists, replace with other paper.
1-3 Do not use curled (less than 2 mm) or
wrinkled paper, especially when printing on
both sides of postcards. If the curl or wrinkling
cannot be removed before printing, replace
with new paper.
1-4 Check the paper and if it is coated, make sure
it meets specifications for coated paper. Use
only coated paper that is recommended for
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
Specifications
Curled or wrinkled paper has jammed on the guide
plate.
1. Harness disconnected, damaged.
2. Registration sensor damaged.
3. Control board malfunction.
4. DC relay board abnormal.
5. Drive gears damaged.
PROBABLE CAUSE
1. Paper that does not meet specifications was
used.
2. Tray set incorrectly.
3. The reverse guide plate is closed.
4. Tray damaged.
Insufficient feed/transport power.
Feed roller slippage.
Ink between sheets of used paper causes friction
and interferes with paper feed and transport.
Curled or wrinkled paper jammed.
Feed roller slippage.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
Use only paper in the range 216 x 356 mm (8.5 x
14 in.)
Try to flatten curls, wrinkles, or replace paper.
Replace.
OPERATOR ACTION
1. Use only paper that meets specifications
(including restrictions).
2. Set Tray 1 correctly.
3. Close the reverse guide (lock on both ends).
Use only paper that meets specifications
(including restrictions).
Switch to manual feed with the bypass tray.
Switch to other paper.
Try to flatten curls, wrinkles, or replace paper.
Switch to recommended paper.
8-11
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
1. Check harness, replace (NRC).
2. Replace registration sensor (NRC).
3. Replace control board (NRC).
4. Replace DC relay board (NRC).
5. Replace drive gears (NRC).
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
4. Repair (ST) or replace (NRC).
J001/J003