Ricoh J001 Service Manual page 202

SERVICE CENTER CALL RESPONSE
(3) Remove paper and make sure that the paper
is in good condition (does not fall into the
category of paper not recommended for the
printer) and load it again.
3-1 Make sure that the paper cassette is inserted
completely.
3-2 The end fence is too tight against the bottom
of the stack. The end fence should be snug
(not to tight) against the bottom of the stack.
Also, never push on the end fence when
closing the paper cassette.
3-3 Make sure that paper is not caught on the
bottom plate and that it is aligned correctly with
the front side of the cassette.
3-4 Check the paper in the paper cassette for a
slight gap between the side fences and the
sides of the paper stack.
(4) ST Descriptions
4-1 Check the end fence and make sure that it can
lock.
4-2 Check the side fences and make sure that
they can lock.
4-3 Operation impaired by other causes.
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
Paper cassette set incorrectly.
The paper cassette is partially open because it has
not been inserted in the printer correctly.
Pushing strongly on the end fence can cause
paper to bend the stack, preventing paper from
feeding correctly to the feed roller.
When the paper was loaded, paper was caught in
the groove of the bottom plate and the front edge
of the stack was not against the front plate of the
cassette.
The paper stack is not flat and paper cannot feed
correctly.
End fence is damaged.
Side fences damaged.
1. Dirty paper feed roller.
2. Paper feed clutch operating incorrectly.
3. Bottom plate pressure spring is weak.
4. Drive gears damaged.
5. Sensor damage (trailing edge sensor).
6. Harness disconnected, damaged.
7. Control board malfunction.
8. DC relay board abnormal.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
Reset the paper in the tray.
Open and close the paper cassette.
Open the paper cassette and reset the end fence.
Open the paper cassette and reset the stack.
Adjust the positions of the side fences so they are
not too tight.
8-2
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
Replace the end fence (ST).
Replace the side fences (ST).
1. Clean the paper feed roller (ST).
2. Replace the paper feed clutch (NRC).
3. Replace bottom plate pressure spring
(ST).
4. Replace drive gears (NRC).
5. Replace trailing edge sensor (ST).
6. Check harness, replace (NRC).
7. Replace control board (NRC).
8. Replace DC relay board (NRC).
J001/J003