Ricoh J001 Service Manual page 238

Event Service Center Call Response
JAM display (3) Press the [Cancel] key.
does not go off (4) If this error continues to occur
(cont.) frequently, acquire the status
information and send it to the
repair depot for analysis.
8.4.3 DIRTY TEXT IMAGES
Event Service Center Call Response
Print surface (1) Execute "Normal" cleaning 1 time,
dirty then do "Full" cleaning 1 time.
(2) Allow the printer to set unused
overnight.
(3) Check the paper in use. Make sure
the paper is
- Not curled, bent
- Not to thick
- Not shedding coating
(4) (During duplex printing, especially
when printing on the back side
(5) When using High Gloss paper, se
the paper selector to the Envelope
position.
(6) Envelopes
(7) Duplex printing postcards
(8) OHP printing
SM
CÓPIA NÃO CONTROLADA
Probable Cause
Control board malfunction.
Probable Cause
Print heads dirty. Execute "Normal" cleaning up to 3
times, then do "Full" cleaning once.
Allow the printer to set unused Allow the printer to set unused overnight Allow the printer to set unused overnight.
overnight
Paper/belt attraction deteriorated Use paper that is neither bent nor
curled.
Use only recommended paper.
Avoid using thick or coated paper.
Strength of attraction between belt Simplex printing
and paper less, due to spotted
printing.
If you must use duplex printing, use
reduced size printing.
Smearing occurs with images When using High Gloss paper, set the
where the amount of coverage on paper selector to the Envelope position.
the paper is very large.
Set the selector to the Envelope
position.
Flatten envelopes before loading.
Use thinner envelopes.
A large amount of printing on the Print the text side first.
address side lessens attraction
between card and transport belt.
Suction on the card reduces Wait at least 30 min. for the ink to dry
attraction. before printing the other side.
Low humidity can cause OHP to Set selector to Envelope position.
curl.
Raise the room temperature
CÓPIA NÃO CONTROLADA
Operator Action
Replace the control board.
Operator Action
Execute "Normal" cleaning up to 3 times, then do
"Full" cleaning once.
Clean the maintenance unit and carriage.
Replace the maintenance unit.
Replace the carriage.
Use paper that is neither bent nor curled.
Use only recommended paper.
Avoid using thick or coated paper.
Simplex printing
If you must use duplex printing, used reduced
size printing.
When using High Gloss paper, set the paper
selector to the Envelope position.
Set the selector to the Envelope position.
Flatten envelopes before loading.
Use thinner envelopes.
Print the text side first.
Wait at least 30 min. for the ink to dry before
printing the other side.
Set selector to Envelope position.
Raise the room temperature
8-38
Problem Solution
Content User ST NR
Problem Solution
Content User ST NR
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
J001/J003
C
X
C
X
X
X