Ricoh J001 Service Manual page 219

8.2 SC CODES
8.2.1 ERR-999
SERVICE CENTER CALL RESPONSE
The maintenance motor HP sensor failed to
detect the maintenance motor at the home
position. Switch the printer off and on. If the SC
error occurs again, the printer requires servicing.
(1) On the Status Monitor screen, use the vertical
scroll bar to scroll down and confirm the
number of the SC code.
(2) Switch the printer off, and then switch it on
again.
(3) ST Descriptions
3-1 Operation impaired by other causes.
8.2.2 ERR-997
SERVICE CENTER CALL RESPONSE
Printer error.
Horizontal encoder functioning abnormally.
Switch the printer off and on. If the SC error
occurs again, the printer requires servicing.
(1) On the Status Monitor screen, use the vertical
scroll bar to scroll down and confirm the
number of the SC code.
(2) Switch the printer off, and then switch it on
again.
(3) Open the top cover, and check the transport
belt for dirt, paper scraps, etc.
(4) ST Descriptions
4-1 Operation impaired by other causes.
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
The maintenance motor (a stepper motor) is not at
its home position.
Damaged.
1. Maintenance HP sensor defective.
2. Maintenance unit defective.
3. FFC disconnected, damaged.
4. Maintenance unit fouled with foreign objects,
such as paper scraps, etc.
PROBABLE CAUSE
Switch the printer off, then switch it on again.
Carriage is abnormal, paper jam, load on carriage
or guide abnormal, printer operates at half speed.
Foreign matter, paper scraps, etc. are interfering.
Damage.
Foreign matter, paper scraps, etc. are interfering.
1. COM board defective.
2. Control board malfunction.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
Switch the printer off/on.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
Switch the printer off/on.
OPERATOR ACTION
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
Switch the printer off/on.
Remove foreign matter, paper scraps, etc.
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
Switch the printer off/on.
Open the top cover, and check the transport belt
for dirt, paper scraps, etc.
1. Remove any foreign matter from inside the
printer.
2. Remove any paper scraps from inside the
printer.
8-19
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
1. Replace the maintenance HP sensor
(ST, SC).
2. Replace the maintenance unit. (ST,
SC).
3. Reconnect or replace FFC (NRC).
4. Clean the maintenance unit (ST).
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
If the error occurs again, call for service.
1. Check inside the printer for foreign
matter. (ST), (NRC)
2. Check inside the printer for paper
scraps. (ST), (NRC)
1. Replace COM board (NRC).
2. Replace control board (NRC).
J001/J003