Ricoh J001 Service Manual page 255

No Symptom
24 Non-recognition of duplex unit
25 Cannot turn off the power
26 SC 992 Waste Ink tank full Error
27 SC 999 Maintenance Motor out of HP
28 Skewed image
29 Slow printing speed
30 Uneven image density Printer optimum value
Nozzle blockage
31 Machine does not power on
32 SC 994 Vertical Motor error
SM
CÓPIA NÃO CONTROLADA
Description
Confirm if "replace ink" is displayed.
Check the total counter.
Check the paper type.
Confirm if the other type paper has also skewed image
or not.
Confirm if the printing data related or not.
Confirm if the printer optimum setting is obtained.
Check the nozzle check pattern by Driver.
CÓPIA NÃO CONTROLADA
Need to confirm
Instruct customer to re-set duplex unit and make sure the unit is
correctly locked.
if the printer configuration does not include duplex unit, make sure
the bi-direction communication is enabled.
As the last, ask customer to turn on the machine.
Explain if ink is out during printing, printer tries to re-fill ink to sub-
tank. During this time, customer cannot turn off the power.
Dispatch Tech. to replace Waste ink tank.
Swap.
Ask customer to set paper again.
Ask customer to set the lever position again.
Change to EMF format spool in Driver.
If printing data related, change to other printing mode.
Obtain the printer optimum setting with the driver.
Ask customer to get the printer optimize value.
(In Printer Driver - Printer configuration - Adjust color density -
Obtain printer optimize value)
If there is nozzle blockage,
instruct customer to do head cleaning (Max. Normal X3, Full X1).
Check the power source.
Connect the other electric device to check the power source.
If power source is OK, swap.
Ask customer to power off and on.
Ask customer to remove the duplex unit and re-install it.
If not solved, swap.
8-55
Action
J001/J003