Jam Errors - Ricoh J001 Service Manual

8. DISPLAYED MESSAGES

8.1 JAM ERRORS

8.1.1 PAPER OUT/LOADED INCORRECTLY: TRAY 1
SERVICE CENTER CALL RESPONSE
Non-feed jam occurred. (Tray 1)
The paper feed from Tray 1 did not reach the
sensor (trailing edge sensor).
The paper did not feed from Tray 1; do the
procedures below. Also, check inside the printer
for paper. If you find paper inside the printer,
remove it, and then press the [Paper Feed] key.
(1) Check Tray 1 for paper. Load Tray 1 if it is out
of paper.
(2) Check the type and condition of the paper,
then do the following procedures.
2
2-1 If the paper is thick (105 g/m or more), feed
the paper from the bypass tray.
2-2 Do not use curled (less than 2 mm) or wrinkled
paper, especially when printing on both sides
of postcards. If the curl or wrinkling cannot be
removed before printing, replace with new
paper.
2-3 Check the paper and if it is coated, make sure
it meets specifications for coated paper. Use
only coated paper that is recommended for
use with this printer.
2-4 Check the settings of the side fences, and
make sure that the top of the stack is not
higher than the load limit mark. The side
fences should be snug (not to tight) against
the sides of the stack, and the top of the stack
should be below the load limit mark.
2-5 Curl can develop if paper remains unused and
loaded in the paper cassette for a long period.
Remove the curled or wrinkled paper.
2-6 If printing on envelopes, use a pen or other flat
object to flatten the edges of the envelopes
before loading. Also, make sure the envelopes
are approved for use with this printer.
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
1. Paper out.
2. Paper that does not meet specifications was
used.
3. Tray set incorrectly.
4. Tray damaged.
Paper out.
Feed transport power insufficient.
Feed roller slippage.
Curled or wrinkled paper jammed.
Feed roller slippage.
Feed roller slippage.
Curled or wrinkled paper has jammed.
Envelopes to thick to feed.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
1. Load paper in Tray 1.
2. Use only paper that meets specifications.
3. Set Tray 1 correctly.
4. Repair or replace.
Load paper in Tray 1.
Use only paper that meets specifications (including
restrictions).
Switch to manual feed with the bypass tray.
Try to flatten curls, wrinkles, or replace paper.
Switch to recommended paper.
Load the paper cassette so the top of the stack is
below the load limit mark on the paper cassette.
Remove the curled or wrinkled paper.
Use only approved envelopes and flatten their
edges before loading.
8-1
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
J001/J003