Ricoh J001 Service Manual page 247

Service Center Call
Event
Response
Feed jam
During paper feed from Tray 2,
(Paper did not after the registration sensor
leave trailing switched on when the leading
edge sensor) edge of the paper was detected,
Tray 2 even after the paper fed the
prescribed distance, the trailing
edge of the paper did not pass
the trailing edge sensor. Make
sure that there is no paper
inside the printer.
Paper output
During paper feed from the
jam bypass tray, after the
(Paper did not registration sensor switched on
leave the when the leading edge of the
bypass set paper was detected, even after
sensor) the paper fed the prescribed
Bypass distance, the trailing edge of the
paper did not pass the bypass
set sensor. Make sure that
there is no paper inside the
printer.
Paper jams During paper feed from Tray 1,
between the the trailing edge sensor
trailing edge switched on, but the registration
sensor and sensor did not detect the paper,
registration even though it fed to the
sensor prescribed position. Make sure
(Paper does not that there is no paper inside the
arrive at the printer.
registration
sensor)
Tray 1
SM
CÓPIA NÃO CONTROLADA
Probable Cause
(1)Continuous paper feed.
(2) The paper has jammed around the
print head because the paper has been
peeled away from the transport belt.
(3) Paper longer than that allowed by the
printer driver settings was fed.
(1) The power of the feed roller is
insufficient.
(2) The paper is folded or caught in the
paper feed path.
CÓPIA NÃO CONTROLADA
Operator Action
(1) Pull the paper out of the output exit. (1) Pull the paper out of the output exit.
(2) Remove the duplex unit from the printer,
(2) Remove the duplex unit from the open the reverse guide.
printer, open the reverse guide. - Remove the paper.
- Remove the paper. (3) After removing the jam, press the [Paper
Feed] button on the printer.
(3) After removing the jam, press the
[Paper Feed] button on the printer.
(1)Remove the paper from the bypass (1) Remove the paper from the bypass tray.
tray. (2) After removing the jam, press the [Paper
Feed] button on the printer.
(2) After removing the jam, press the
[Paper Feed] button on the printer.
(1) If Tray 2 has paper loaded, remove (1) If there is paper in Tray 1, remove it.
the paper from the tray. (2) If the duplex unit is not attached, open the
rear cover of the printer and remove the jammed
(2) If the duplex unit is not attached, paper.
open the rear cover of the printer, open (3) If the duplex unit is attached, open the rear
the reverse guide and remove the cover of the duplex unit, open the reverse guide,
paper. remove the jammed paper, and then press the
[Paper Feed] key on the printer operation panel.
(3) If the duplex unit is attached, open
the rear cover of the duplex unit, open
the reverse guide, remove the jammed
paper, and then press the [Paper Feed]
button on the printer operation panel.
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Problem Solution
Content User ST
X
X
X
J001/J003
NRC