Ricoh J001 Service Manual page 218

SERVICE CENTER CALL RESPONSE
(1) Use a test chart with many dot images to
confirm the operation of duplex printing, move
the paper selector to the Envelope position,
and then set the print job for auto duplex
compression (92% with centering).
(2) Check the type and condition of the paper,
then do the following procedures.
2-1 Do not use curled (less than 2 mm) or
wrinkled paper, especially with used paper. If
the curl or wrinkling cannot be removed before
printing, replace with new paper.
2-2 Check the paper and if it is coated, make sure
it meets specifications for coated paper. Use
only coated paper that is recommended for
use with this printer.
2-3 Curl can develop if paper remains unused and
loaded in the paper cassette for a long period.
Remove the curled or wrinkled paper.
2-4 If printing on envelopes, use a pen or other flat
object to flatten the edges of the envelopes
before loading. Also, make sure the envelopes
are approved for use with this printer.
(3) Remove paper and make sure that the paper
is in good condition (does not fall into the
category of paper not recommended for the
printer) and load it again.
3-1 Check the paper cassette for paper with its
edges hung up on the bottom plate. Remove
the paper and reload the cassette.
4 ST Descriptions
4-1 Operation impaired by other causes.
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
The paper has been curled and wrinkled by the
moisture of the ink, causing the paper to hang up
on the carriage.
Curled or wrinkled paper jammed.
Paper hanging up on the carrier due to insufficient
attraction between the paper and the transport belt.
Curled or wrinkled paper has jammed.
The envelopes are floating off the belt and hanging
up on the carrier.
Paper cassette set incorrectly.
Paper edges hanging up.
1. Encoder sheet dirty.
2. Carriage shaft, bushings not clean.
3. Carriage pressure roller of the timing belt is not
clean.
4. Carriage encoder sensor is damaged.
5. Harness disconnected, damaged.
6. Control board malfunction.
7. DC relay board abnormal.
8. High voltage PP damaged.
9. Charge roller is dirty, scarred, or damaged.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
Move the paper selector to the Envelope position,
and then select auto compression (92% with
centering).
Use only paper that meets specifications
(including restrictions).
Try to flatten curls, wrinkles, or replace paper.
Switch to recommended paper.
Remove the curled or wrinkled paper.
Use only approved envelopes and flatten their
edges before loading.
Reset the paper in the tray.
Align the edges of the stack.
8-18
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
1. Clean the encoder sheet (ST).
2. Clean the carriage shaft, bushings
(ST).
3. Clean or replace the pressure roller
of the carriage drive belt (ST).
4. Replace the carriage encoder sensor
(NRC).
5. Check harness, replace (NRC).
6. Replace control board (NRC).
7. Replace DC relay board (NRC).
8. Replace the high voltage PP (NRC).
9. Clean the charge roller (ST) or
replace it (NRC).
J001/J003