Ricoh J001 Service Manual page 237

Event Service Center Call Response
Non-damage (1) If JAM14 displays in the Status
jam on the Monitor, and the carriage stops on
transport belt
the left, repair.
(2) JAM9 - Check for ink splatter on
the transport belt.
If the transport belt is not splattered
with ink.
(3) If the problem is not solved, repair
the printer.
Poor paper (1) Check the rate of coverage in the
output, sheets image output.
fall from printer
(2) Check to see if the paper output
tray extension is out.
(3) Rather than xxx paper, use yyy
paper.
(4) When using OHP, do not load more
than 3 sheets.
JAM display (1) Switch the printer Off/On.
does not go off
(2) If this error occurs frequently,
update the printer firmware and
printer driver.
SM
CÓPIA NÃO CONTROLADA
Probable Cause
Horizontal encoder scale is dirty
or damaged.
Horizontal encoder drive
mechanism is overloaded.
Horizontal encoder sensor is
dirty.
Ink splatter on the transport belt Clean the transport belt.
can cause incorrect registration
sensor readings.
The registration sensor has been
fouled by ink mist or by jams
removal.
High Voltage Power Pack is Static electricity between the sheets has
disconnected. caused a jam, so remove the plain
paper from the output tray before you
output OHP.
No output from High Voltage
Power Pack.
Horizontal encoder sensor
damaged.
Amount of print coverage on the Remove the sheets as they exit the
sheet is very large. printer to prevent the printer pushing on
If the amount of coverage is very curled sheets in the output tray and
large, this can cause the sheets blocking paper exit.
to curl, making stacking on the
output tray very difficult.
As a rule, the output tray Pull out the extension tray. For more,
extension should be pulled out for see the Operating Instructions.
paper larger than A4/LTR.
Paper problem (yyy guaranteed) Rather than xxx paper, use yyy paper.
Sticking due to static electricity. When using OHP, do not load more than
3 sheets.
Paper sensors (registration
sensor, trailing edge sensor) is
dirty or damaged.
Paper sensor harnesses
disconnected.
CÓPIA NÃO CONTROLADA
Operator Action
Replace the horizontal encoder scale.
Lubricate the guide rod with oil and the rail with
grease.
Replace the Horizontal encoder sensor.
Clean the transport belt.
Replace the registration sensor.
Reconnect the High Voltage Power Pack.
Replace the High Voltage Power Pack, DC relay
board, control board.
Replace the Horizontal encoder sensor.
Remove the sheets as they exit the printer to
prevent the printer pushing on curled sheets in
the output tray and blocking paper exit.
Pull out the extension tray. For more, see the
Operating Instructions.
Rather than xxx paper, use yyy paper.
When using OHP, do not load more than 3
sheets.
Replace the paper sensors (registration sensor,
trailing edge sensor).
Replace the harness.
8-37
Problem Solution
Content User ST NRC
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J001/J003
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