Ricoh J001 Service Manual page 244

8.4.7 PAPER HALTS
Service Center Call
Event
Response
Paper does not (1) After printing halts, check
feed. Paper the spooling operation on
feeds then the PC.
stops (2) If data transfer is not
progressing, check the
following.
- USB cable disconnected.
- Switch power off/on
- Cancel the print job on the
PC.
- Reboot the PC.
Paper ejects (1) Check the status monitor.
during printing The printer has overheated.
(2) Check the internal
temperature of the printer.
Paper ejects (1) After printing halts, check
after about 5 the spooling operation on
min. the PC.
(2) If data transfer is not
progressing, check the
following.
- USB cable disconnected.
- Switch power off/on
- Cancel the print job on the
PC.
- Reboot the PC.
(3) If data transfer in progress
- Check the printer driver
settings
- Set the printer offline.
- File output settings
- Check the USB cable
connections.
- Check cable/screw
connections.
- Try printing with another
cable
SM
CÓPIA NÃO CONTROLADA
Probable Cause
Check the spooling operation on the PC. Switch printer power off/on
The PC may not be sending the data.
The printer has overheated.
The print heads can function with a
temperature range of 1°C-43.5°C
(33.8°F-11°0F)
The print heads can function within a
temperature range of 1°C-43.5°C
(33.8°F-110°F)
If the PC is not spooling the job
- Job timeout has occurred in the printer.
The PC may not be sending the data.
If the PC is spooling the job
- Auto job cancel
- USB cable is loose, disconnected, or
damaged.
-Spurious data may be mixed into the
data transmission.
CÓPIA NÃO CONTROLADA
Operator Action
Send the acquired information to the repair
Cancel the print job on the PC then depot for analysis.
reboot.
If this error still occurs frequently,
acquire the printer information with the
PC Information Acquisition Tool.
Switch printer power off/on Send the acquired information to the repair
Allow the internal temperature of the depot for analysis.
printer to warm up or cool down to the
room temperature.
Switch the printer on.
If this error still occurs frequently,
acquire the printer information with the
PC Information Acquisition Tool.
After printing halts, check the spooling Send the acquired information to the repair
operation on the PC. depot for analysis.
If data transfer is not progressing,
check the following.
- USB cable disconnected.
- Switch power off/on
- Cancel the print job on the PC.
- Reboot the PC.
If data transfer in progress:
- Check the printer driver settings.
- Check the cable connections.
If this error still occurs frequently,
acquire the printer information with the
PC Information Acquisition Tool.
8-44
Problem Solution
Content User ST
X X
X X
X X
X X
X X
X X
X X
J001/J003
NRC
X
X
X
X
X
X
X