Ricoh J001 Service Manual page 406

General Troubleshooting
Double-feeding.
Cause 1: Paper skewed immediately after loading or at paper out (last sheet).
Solution Remove the paper from the paper tray. Fan it to remove static cling. Tap the
1: edge of the stack on a flat surface to align the edges, and load it again.
Before loading the paper again:
Make sure the paper is approved for use with this printer. For more,
see the last section ("Specifications") of the User Guide.
Make sure the paper is free of curl, creasing, etc. or any other
deformity.
Make sure the side and end fences of the paper cassette are set at the
correct positions.
Make sure that the top of the stack does not exceed the load limit mark
on the side of the cassette.
Cause 2: The correct paper was not used for the print job, or the paper was not
loaded correctly.
Solution Check the selection for the type of paper in the printer driver (transparency,
2: ink jet, plain paper, etc.). Confirm that the same type of paper is loaded
correctly in the printer.
Failure to feed correctly
Cause 1: Paper skewed immediately after loading, before paper out (last sheet), or
after removing a paper jam.
Solution Remove the paper from the paper tray. Fan it to remove static cling. Tap the
1: edge of the stack on a flat surface to align the edges, and load it again.
Before loading the paper again:
Make sure the paper is approved for use with this printer. For more,
see the last section ("Specifications") of the User Guide.
Make sure the paper is free of curl, creasing, etc. or any other
deformity.
Make sure the side and end fences of the paper cassette are set at the
correct positions.
Make sure that the top of the stack does not exceed the load limit mark
on the side of the cassette.
Cause: 2 The paper cassette is making a strange noise because it is not installed
completely.
Solution Pull the paper cassette out. Make sure the paper is loaded correctly.
2: Confirm that there is no paper inside the printer. Insert the paper cassette
completely.
Cause 3: The correct paper was not used for the print job, or the paper was not
loaded correctly.
Solution Check the selection for the type of paper in the printer driver (transparency,
3: ink jet, plain paper, etc.). Confirm that the same type of paper is loaded
correctly in the printer.
J007/J010/J011
CÓPIA NÃO CONTROLADA
4-20
CÓPIA NÃO CONTROLADA
SM