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Troubleshooting
3.
Select "Head-cleaning" or "Head-flushing" and push [#Enter].
Allow the printer to stand alone for about 10 minutes after the first cleaning.
4.
Select the color or the print that is blocked or select "All Heads" to clean all the
print heads and push> [#Enter].
5.
Wait for cleaning or flushing to finish. This may require a few minutes to
complete.
6.
Push [Online] to leave the menu mode.
7.
Print another Nozzle Check pattern to determine if the problem has been solved.
([Menu]> "Maintenance"> [#Enter].
8.
Repeat "Head-Cleaning" two more times.
9.
If three "Head-Cleanings" does not solve the problem, do "Head-Flushing".
10. If "Head-Flushing" does not solve the problem, swap and repair the printer.
B. Have you adjusted the amount of paper feed?
The amount of paper feed can be adjusted with either the printer driver or the operation
panel.
Instructions
Printer Driver
Please refer to the Operating Instructions
Operation Panel
1.
Push [Menu], select "Maintenance", then push [#Enter].
2.
Select "Adj. Paper Feed" and push [#Enter].
3.
Select "Pr. Test Print" and push [#Enter]. The test pattern prints.
4.
Examine the test print. Note the number of the best pattern. The best pattern is
the pattern where the horizontal lines should be perfectly flat.
5.
Select "Adjustment" and push [#Enter].
6.
Enter the number of the pattern you selected in Step 4 and push [#Enter]. This
completes the adjustment.
7.
Push [Online] to leave the menu mode.
C. Does the problem appear to be horizontal lines or banding?
If the symptom is banding, explain the specification to the customer
Blurred images
A. What are the printer driver settings?
An inappropriate image density setting can cause blurring.
Instructions
Call Center Manual
CÓPIA NÃO CONTROLADA
11
CÓPIA NÃO CONTROLADA
J007/J010/J011
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Troubleshooting
