Ricoh J001 Service Manual page 404

General Troubleshooting
Cause 2: The guide plate was not set correctly (half locked) after cleaning by the
service technician.
Solution Service technician should make sure that the guide plate is set correctly.
2:
Text dirty
Cause 1: Print job was not set up correctly for special print media.
Solution Special procedures are necessary to set up print jobs for special print
1: media such as postcards, envelopes, and transparencies. Review and
carefully follow the instructions in the operating instructions..
Cause 2: The sheets are not flat or are deformed in some way.
Solution Make sure the sheets are perfectly flat (especially envelopes, postcards).
2: Make sure the sheets are neither curled nor deformed in any way. If using
thick or any type of coated paper, make sure that the paper is approved for
use with this printer.
Cause 3: Print head nozzles are blocked.
Solution Do "Head-Cleaning" 3 times. If head-cleaning does not solve the problem,
3: do "Head-Flushing".
Backs of sheets stained with ink
Cause: Paper has jammed in the printer or the transport belt is dirty.
Solution: Run a print job with several blank sheets of paper to clean up the ink. Use a
damp cloth to clean the surface of the transport belt, and then use a clean,
dry cloth to clean the surface of the belt.
Transparency sheets scratched
Cause: More than 1 sheet of transparency was set.
Solution: Set transparencies one-by-one and print one sheet at time.
Miscellaneous
Cause 1: The paper in use is not the correct paper for the print job.
Solution Check the paper loaded for feeding. Make sure that it matches the type of
1: paper specified for the print job (transparency, ink jet, plain paper, etc.).
Make sure that the paper is approved for use with this printer. For more,
see the "Specifications" in the last section of the User Guide.
Cause 2: The print mode selection was not correct.
Solution Make sure that the print mode selection in the printer software application
2: and the printer driver is correct. Make sure that the color/monochrome
selection is correct.
Cause 3: Job settings in the software application are not correct.
J007/J010/J011
CÓPIA NÃO CONTROLADA
4-18
CÓPIA NÃO CONTROLADA
SM