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Call Transfer; Supervised Transfer; Unsupervised Transfer - Panasonic DBS576 Section 700 Technical Manual

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Section 700 - Operation
Considerations
Calls on exclusive hold cannot be picked up.

Call Transfer

CPC-96, CPC-288, and CPC-576 All Versions
Description
The System allows you to transfer calls to either another extension or to an outside number. The
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to
transfer a call to a busy extension.)

Supervised Transfer

When completing a supervised transfer, the transferring party remains on the line until the third party
answers, then he/she announces the call.
Operation
To supervise the transfer of a call to another extension:
1. While on a call, hookflash to place the call on hold.
2. Dial the extension number to which the call is to be trans-
ferred.
3. When the call is answered, inform the third party of the
transfer.
4. Complete the transfer by replacing the handset.
To supervise the transfer of a call to an outside number:
1. While on a call, hookflash to place the call on hold.
2. Enter a trunk access code.
3. Dial the number to which the call is to be transferred.
4. When the call is answered, inform the third party of the
transfer.
5. Complete the transfer by replacing the handset.

Unsupervised Transfer

When completing an unsupervised transfer the transferring party hangs up before the third party
answers.
576-20-700
Action
Action
DBS 576 (USA), issued January 1999
Chapter 7. SLT Features
Result
Intercom dial tone
Result
Intercom dial tone
287

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