1.11 Transferring Features
1.11.1 Call Transfer
Description
An extension user can transfer a call to another extension or an outside party. The following
features are available:
Feature
With
Announcement
Without
Announcement
Call Transfer with Announcement is also known as Call Transfer—Screened.
Call Transfer without Announcement is also known as Call Transfer—Unscreened.
Conditions
•
If Music on Hold is enabled, music can be sent to the held party while the call is being
transferred. (
music is sent to the caller. (
•
If the transfer destination extension has set FWD to an outside party, the call will be
transferred to the outside party. (
•
Class of Service (COS) programming determines the extensions that are able to transfer
a call to an outside party (
•
Transfer Recall for Call Transfer without Announcement
If the transfer destination does not answer within the preprogrammed Transfer Recall time
(
Transfer Recall Time [201]), the call will be redirected to the Transfer Recall destination
assigned to the extension which transferred the call. If a Transfer Recall destination is not
assigned, the call will return to the extension.
[Available destination for Transfer Recall]
Wired Extension (PT/SLT)
PS
ICD Group
PS Ring Group
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analog Remote Maintenance
Transferring method
Transfer is completed after announcing the transfer to the
destination party.
Transfer is completed without an announcement.
After dialing the transfer destination, the originator can
replace the handset once a ringback tone is heard.
1.12.4 Music on Hold) It is programmable whether a ringback tone or
Music for Transfer [712])
1.3.1.2 Call Forwarding (FWD))
Call Transfer to CO Line [503]).
Destination
1.11 Transferring Features
Availability
Feature Guide
89