Call Transfer - Panasonic KX-TD816JT Features Manual

Call Transfer

Description
Allows the extension user to transfer a call to another party.
The following types are available.
Screened
Unscreened
Conditions
[General]
• The destination extension must have a CO button which is common to the outside line in
use by the transferring party.
• Transferring a call to an external party cannot be performed from a single line telephone.
• If Music on Hold is enabled, music is sent to the caller while being transferred. It is system-
programmable whether to send ringback tone or music on hold to the caller. <[990] System
Additional Information, Area 01-Bit 1>
(Music on Hold: Automatically generates a music while a party is on hold. It is required to
select the internal or external music source to be used <[990] System Additional
Information, Area 06-Bits 11 and 10>, and also required to assign the music source to be
used <[803] Music Source Use>.)
• The console and the proprietary telephone user can hold an outside call and quickly transfer
it to an extension by pressing a DSS button directly (One-Touch Transfer by DSS Button).
<[108] One-Touch Transfer by DSS Button> However, it cannot be performed when there
is another call on Consultation Hold.
If One-Touch Transfer mode is disabled, the user transfers an outside call by pressing the
TRANSFER button followed by the DSS button.
(Consultation Hold: Established by pressing TRANSFER or CONF button. With a single
line telephone, it is established by pressing the hookswitch lightly. It allows the extension
user to place a call on hold temporarily to transfer it, make a Conference call, or perform
Call Splitting. <[990] System Additional Information, Area 01-Bits 2 and 9>)
[Screened – to Outside Line]
• Class of Service programming determines the extensions that are able to perform this.
<[503] Call Transfer to Outside Line>
• A call between two outside parties is established only when using an ISDN line.
Features Guide
Feature Type
to Extension
to Outside Line
to Extension
Transferring method
Transfers a call to the extension or the external party after
a voice announcement.
Transfers a call to an extension party without a voice
announcement.
While listening for the ringback tone after dialling the
destination extension, you can replace the handset.
1.11 Transferring Features
131