Answer Supervision For Voice Mail; Call Forward Id Code For Voice Mail - Panasonic DBS576 Section 700 Technical Manual

Chapter 3. System Features

Answer Supervision for Voice Mail

Description
This feature allows the DBS 576 to send an answer signal to third-party Voice Mail systems.
Without this feature a third-party Voice Mail cannot receive a signal indicating that a DBS DBS 576
extension has answered. In other words, to determine that the extension has answered, the Voice Mail
system would have to wait until the extension stops receiving ringback tone. As a result, waiting for
the ringback to stop often delays connection times for calls from Voice Mail to extensions. By sending
an answer signal, this feature provides quicker response time between the DBS 576 and the Voice
Mail system.
Hardware Requirements
• AEC Port
Related Programming
• FF1-0 23: Voice Mail Answer Supervision ID Code
• FF3-0: SLT Voice Mail Connection
• FF1-101: DTMF ON/OFF Pattern 2
Considerations
• The digits used for the answer signal code are determined by the requirements of the Voice Mail
system.
• The answer code may be up to 4 characters and consist of the characters 0 - 9, *, #, and pause.
• If the called extension does not answer and is forwarded to Voice Mail, the DBS 576 sends a Call
Forward ID code back to the Voice Mail system.
• During transmission of the answer signal code, other DTMF digits and functions from the DBS
576 extension are ignored.
• The Voice Mail port must be assigned as a Voice Mail port connection.
• The DTMF pattern is set as pattern 2.

Call Forward ID Code for Voice Mail

Call Forward ID Code for Voice Mail allows you to call forward to a third-party Voice Mail system.
The ID Code sends the digits that are required by the Voice Mail to identify the System extension.
Operation
To set a Call Forward ID Code for Voice Mail:
1. Go offhook or press ON/OFF key.
2. Dial the Call Forward ID Code (default = 715).
3. Enter the ID code required by voice mail (see your voice
mail manual). Usually this is the extension number.
4. Press the HOLD key.
5. Go onhook or press ON/OFF key.
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Action
DBS 576 (USA), issued January 1999
Section 700 - Operation
Result
Enter V.M. ID displays
Stored V.M. ID displays
576-20-700