Chapter 5. Key Telephone Features
FF3 (Extension): Extension Class of Service Assignment
FF8 (Maintenance): Absence Messages
Calling parties without a display get a ring back tone, rather than the Absence Message.
If a message code number that has not been programmed is selected, "Absence No.n," appears
on the display (n = message number).
Regardless of setting an Absence Message on a DID/DIL extension, DID/DIL calls are routed
according to the trunk ringing setting.
An absence message may also be cancelled by dialing 7**. This cancels Do Not Disturb and Call
Forwarding-All Calls as well.
CPC-96, CPC-288, and CPC-576 All Versions
You can assign account codes to clients to facilitate billing and to track call dates and times, numbers
called, and outside line numbers used. This information is printed for each account on the System
Message Detail Recording (SMDR) record.
In addition verified account codes may be used to change the TRS level to allow calls to numbers
Account codes may be either forced or unforced (voluntary) and either verified or unverified.
This feature works with Station Message Detail Recording (SMDR). During a phone call, a station
user can silently enter an accounting or client billing code. The entered Code will display on the
phone's LCD as it's dialed, so the user can tell it's being registered. Then later, the SMDR reports will
show the Code dialed for each call, and even sort the report by these Codes.
There are two different types of account codes you can use in the DBS 576:
Non-Verified Account Codes
Non-Verified Codes aren't checked by the system for validity; the user can enter anything from 1-10
digits long. Individual phones can be programmed to accept forced Account Codes (the user must
enter a code for every call) or voluntary Account Codes (the user can enter a code, but doesn't have
to, for each call).
Non-Verified Account Codes can be assigned to incoming and/or outgoing calls. For incoming calls,
the user can enter the Code anytime during the call. For outgoing calls, the user either enters the Code
before accessing an outside line (for forced Codes), or anytime during the call (for voluntary Codes).
Verified Account Codes
Verified Account Codes entered by phone users must match a code that has been preprogrammed into
an Account Code Table. These codes can also be either forced or voluntary. You can program these
codes with their own Toll Restriction Service (TRS) Class assignment so that, when entered, they will
override the extension's TRS Class. Thus, Verified Account Code users can "float" from phone to
phone, placing calls that would normally be restricted on that phone.
DBS 576 (USA), issued January 1999
Section 700 - Operation