Hotel/Motel - NEC Univerge SV8100 Features And Specifications Manual

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UNIVERGE SV8100

Your UNIVERGE SV8100 telephone system provides Hotel/Motel services in addition to the many

features available to business users. These Hotel/Motel services help you run your facility more

efficiently, save you time and money and provide your guests with more responsive service.

Hotel/Motel features include:

Wake Up Call

Wake Up Call is like having an alarm clock in each room – with some unique advantages:

Guests can set or cancel Wake Up Calls for themselves, or you can set and cancel Wake Ups for

Unanswered Wake Up Calls can automatically call the operator and print on the Room Status

Printout report.

Use Wake Up Call as a meeting reminder (e.g., for convention attendees).

Single Digit Dialing

Single Digit Dialing gives your guests one-touch access to your important Hotel/Motel services. They

can lift the handset and press a single key for:

Extensions such as the front desk, reservation services, housekeeping or the maitre d' of your

Feature Access Codes for one-button access to selected features and outside lines.

Voice Mail, so your guests can leave requests even when your service providers are unavailable.

A Department Calling Group

A Department Calling Group, allowing, for example, your guests to reach the first available agent in your

reservation desk group.

Message Waiting

If you call a guest while they are away from their room, leave them a Message Waiting. When the guest

returns, they see the lamp on their phone flashing and can automatically call you back. You can use

Message Waiting when you have parcels for a guest dropped off at your front desk. Do not keep

redialing the guest if they are not in – just send them a Message Waiting. (Your DSS Console can show

all the rooms that have messages waiting.)

Hotel/Motel