Figure 2-1 Left Cursor Key Operation Flow Chart - NEC Univerge SV8100 Features And Specifications Manual

Issue 5.0 UNIVERGE SV8100
Caller ID temporarily stores 50 calls (total of abandoned and answered/unanswered). New calls replace
old calls when the buffer fills.
Temporary Memory
An unanswered call causes the Call History key (Program 15-07 or SC 751: 08) to flash, to indicate a
new call was placed in the temporary memory. If enabled in programming, the telephone display shows
CHECK LIST.
This Caller ID data from the temporary memory can be saved in either Speed Dial bins or in One-Touch
keys making them available for placing future calls.
Cursor Key Operation
By pressing the Left Cursor Key the user can access the Redial and Incoming Call History menus. The
flow chart below shows the menu access sequence. If the terminal is not allowed to have the Dial
Preview feature, these menus cannot be accessed.

Figure 2-1 Left Cursor Key Operation Flow Chart

Outputting Caller ID Data
The system includes the Caller ID data on the SMDR report. The report provides the incoming call DN in
the DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).
Caller ID data can also output to a PC or other type of computer through the 1st-Party TAPI driver. This
allows for off-line database lookups. In a customer service department, for example, the computer could
search for a caller's records and display their account status even before a customer service
representative picked up the telephone.
Caller ID Digits to Voice Mail
A Caller ID/ANI trunk can send Remote Log-On Protocol with Caller ID digits to the voice mail. When a
trunk 001 receives the Caller ID as 12345, the protocol becomes 60001 12345 .
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