Call Monitoring - NEC Univerge SV8100 Features And Specifications Manual

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UNIVERGE SV8100

Call Monitoring allows selected multiline terminal Users to monitor another user's conversation without

participating. A programmable audible alert tone can be sent to that station user. Without the audible

alert (silent monitor), no indication is provided to either the monitored station or the outside party.

The use of monitoring, recording, or listening devices to eavesdrop, monitor,

retrieve, or record telephone conversation or other sound activities, whether or not

contemporaneous with transmission, may be illegal in certain circumstances under

federal or state laws. Legal advice should be sought prior to implementing any

practice that monitors or records any telephone conversation. Some federal and state

laws require some form of notification to all parties to a telephone conversation,

such as using a beep tone or other notification methods or requiring the consent of

all parties to the telephone conversation, prior to monitoring or recording the

telephone conversation. Some of these laws incorporate strict penalties.

Call Monitoring with Coaching Ability

Call Monitoring with Coaching Ability allows the transmit path to be opened only to the monitored station,

to provide the Coaching ability for the person that is performing the Call Monitoring. Press the MIC key,

or dial Feature + 1 to toggle the Coaching ability on and off.

Call Monitoring is allowed for internal calls.

An extension user cannot Monitor an Intercom call if one of the Intercom callers is using

Hands-free Answerback. Both Intercom parties must lift the handset or press Speaker.

An extension user cannot monitor a conference, however an extension programmed for

Call Monitor can barge In to a conference.

With Program 20-13-10 set to 0, a call, which has been barged into, can be placed on hold

by the originator of the outside call. Both the outside caller and the extension, which is

monitoring the call, are placed on hold.

The handset and microphone are muted during Call Monitoring.

Live Record does not work for Call Monitor calls.

While being monitored, an extension cannot receive Voice Over.

When a monitored extension places a call on hold, Call Monitor is automatically finished.

Call Monitoring