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Polycom RMX 2000 Installation & Configuration Manual

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Download this manual See also: Administrator's Manual, Installation and Configuration Manual
RMX 2000 Installation &
Configuration Guide
General Safety Precautions
Follow these rules to ensure general safety:
•
Keep the area around the Polycom RMX 2000 unit clean and free of
clutter and well ventilated.
•
Decide on a suitable location for the equipment rack that will hold
the RMX, ensuring that it is near a grounded power outlet.
•
Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on
them. Always make sure the rack is stable before extending a
component from the rack.
•
In a single rack installation, attach stabilizers to the rack. In
multiple rack installations, the racks should be coupled together.
•
Use a regulating uninterruptable power supply (UPS) to protect the
RMX from power surges and voltage spikes, and to keep it
operating in case of a power failure.
•
Allow the power supply units to cool before touching them.
•
Always keep the rack's trays and board's closed when not
servicing, to maintain proper cooling.
Preparations
Obtain the following information from your network administrator:
•
IP addresses, Subnet Mask and Default Gateway IP address
(optional) for the RMX control unit and RMX Shelf Management
•
IP addresses for the RMX Signaling Host and Media Boards
•
Gatekeeper IP address
•
SIP server IP address, if applicable
1

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Summary of Contents for Polycom RMX 2000

  • Page 1 General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RMX 2000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RMX, ensuring that it is near a grounded power outlet.
  • Page 2 CSU or similar equipment is needed. Unpacking and Installing the RMX Place the RMX 2000 on a stable flat surface in the selected location. Remove the RMX 2000 from its package. You can install it either in a rack or place it on a flat surface: —...
  • Page 3 Product Registration and Activation Key Retrieval Before starting the initial configuration process, register your RMX at the Polycom Resource Center website and download the product activation key file to the computer you will use for the configuration: Using a Web browser, connect to www.polycom.com.

  • Page 4: Connecting To The Mcu

    In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK. If you do not have an Activation Key, click the Polycom Resource Center button to access the Service & Support page of the Polycom website.
  • Page 5 Configuring the IP Network Service The Fast Configuration Wizard enables you to configure the Default IP Service. It starts automatically if no Default IP Network Service is defined. This happens during First Time Power-up, before the service has been defined or if the Default IP Service has been deleted, followed by an RMX reset.
  • Page 6 Click Next. Enter the required DNS information in the dialog box. Field Description MCU Host Name Enter the name of the MCU on the network. Default name is RMX Select: • Off – if DNS servers are not used in the network.
  • Page 7 10 In the Fast Configuration Wizard - Gatekeeper dialog box, enter the required information: Field Description Gatekeeper Select Specify to enable configuration of the gatekeeper IP address. When Off is selected, all gatekeeper options are disabled. Primary Gatekeeper IP Address or Enter either the gatekeeper’s host name (if a DNS Name Server is used) or IP address.
  • Page 8 Field Description Type Select the type that defines the format in which the card alias is sent to the gatekeeper. • H.323 ID (alphanumeric ID) • E.164 (0-9, * #) • URL ID (URL style address) • Transport ID (IP address: port number) •...
  • Page 9 Field Description Transport Type UDP – Select this option to use UDP for signaling. (cont.) TCP – Select this option to use TCP for signaling. TLS – The Signaling Host listens on secured port 5061 only and all outgoing connections are established on secured connections.
  • Page 10 17 Define the following parameters: Field Description Network Service Specify the service provider’s (carrier) name or any Name other name you choose, using up to 20 characters. The Network Service Name identifies the ISDN/ PSTN Service to the system. Default name: ISDN/PSTN Service Note: This field is displayed in all ISDN/PSTN Network Properties tabs and can contain character sets that use Unicode encoding.
  • Page 11 19 In the PRI Settings dialog box, define the following parameters: Field Description Default Num Type Select the Default Num Type from the list. The Num Type defines how the system handles the dialing digits. For example, if you type eight dialing digits, the Num Type defines whether this number is national or international.
  • Page 12 21 In the Span Definition dialog box, define the following parameters: Field Description Framing Select the Framing format used by the carrier for the network interface from the list. • For T1 spans, default is SFSF. • For E1 spans, default is FEBE. Side Select the RMX side on the network.
  • Page 13 26 Optional. Repeat steps 23 to 25 to define additional dial-in ranges. 27 Enter the MCU CLI (Calling Line Identification). With dial-in connections, the MCU CLI indicates the MCU’s number dialed by the participant. In a dial-out connection, indicates the MCU (CLI) number as seen by the participant. 28 Click Save &...
  • Page 14 31 Click Next. The Video/Voice Ports dialog box opens enabling the conversion of video ports to audio ports to maximize system resources usage. The voice ports are used to connect VoIP and PSTN participants. 32 Move the slider to the required setting. The maximum number of video ports displayed in the dialog box is taken from the license key.
  • Page 15 Length (User) manually assigning a Numeric ID to a conference. Range: 2-16 (Default: 8) MCU Display Name The MCU name that appears at the endpoints. Default: Polycom RMX 2000 Terminate Yes/No (Default: Yes) Conference when Chairperson Exits Auto Extend When Yes is selected (default) allows conferences...

  • Page 16: User Definition

    On first entry, the default Username and Password are both POLYCOM. Create a new User with Administrator permissions and delete the Default User (POLYCOM). For more information see "User Definition” on page 1-16. For system security reasons the system is not fully configured until this step has been performed.

  • Page 17: Selecting The Rmx Web Client Languages

    To delete a user from the system: In the RMX Management pane, click the Users option. Select the user (POLYCOM) and click the Delete button or right-click the user and then click Delete User. The system displays a confirmation message.
  • Page 18 For more details, see the RMX 2000 Administrator’s Guide. To start ongoing conferences and monitor their status see the RMX 2000 Getting Started Guide.
  • Page 20 DOC2216A...