What To Do For The Program Error; Contacting Your Hdlm Vendor Or Maintenance Company - Hitachi XP P9500 User Manual

Hitachi dynamic link manager software user's guide for linux (6.x) (hit5203-96004, october 2011)

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5.4.3 What To Do for the Program Error

Follow the recommended actions for messages in 8. Messages.

If the error occurs again after you thought that you had resolved the problem, use the

then do whatever is necessary to resolve the problem. For details on the

operation, see 6.7 view (Displays Information).

For example, execute the following command:

# /opt/DynamicLinkManager/bin/dlnkmgr view -sys

If the KAPL01012-E message appears as a result of executing the command:

The KAPL01012-E message is as follows:

KAPL01012-E Could not connect the HDLM manager. Operation

In this situation, start the HDLM manager. For details about how to do this, see

4.4.1 Starting the HDLM Manager.

If the KAPL01013-E message appears as a result of executing the command:

The following shows the KAPL01013-E message:

KAPL01013-E An error occurred in internal processing of the

HDLM command. Operation name =

aa...aa are character strings.

In this situation, restart the host.

If the same error re-occurs after you thought you had resolved the problem, go to the

subsection 5.4.4 Contacting your HDLM Vendor or Maintenance Company.

If the error cannot be resolved, contact your HDLM vendor or maintenance company,

and report the information that was collected by the

operation to check the status of the HDLM program, and

5. Troubleshooting

view, details =

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Dynamic link manager