HP Surestore Disk Array 12h - And FC60 Service Manual page 127

Error Message
Abterm Abnormal process termination has occurred.
Balancing The array is redistributing data among the disk
modules for better performance.
Battery Charging The battery in a controller module is not fully
charged, but has enough power to allow normal
operation. Also, the battery may not be
connected properly.
Battery The controller module batteries are discharged
Discharged or low. Each set of batteries provides one week
of backup time. The controller can operate on
only one of the two batteries installed within
each controller; the second battery is for
redundancy.
Cntrl Failed The primary array controller failed.
Cntrl x/y Failed The controller module in slot X or Y failed.
Disk Not The SCSI command to Include Disk failed.
Included
Disk Xn Failed The disk module in slot Xn failed, where
(X =A/B; n=1–6).
Display Failed The control panel display was temporarily
unable to fully display a character.
Table 12. Control Panel Error Messages
Explanation
Control Panel Error Messages
Action
Record the error code and call the support line.
None. Information only.
If the array stays in this mode for more than
one hour, check the battery connection. If the
battery is properly connected, replace the
battery or replace the controller module.
Caution: Always perform a successful
Shutdown prior to replacing the batteries.
Wait 15 minutes for the battery to recharge.
Controller batteries should be replaced every
three years, or sooner if the display module
indicates a constant "Battery Discharged"
message. If the message persists after replacing
the batteries, call the support line.
Replace the primary array controller.
Replace controller module X or Y. If the array
has a single controller, install a replacement
controller and power on the array before
removing the failed controller.
The disk module may be malfunctioning or
unsupported. View settings menu of front
panel. If the state shows a disk module failure,
replace the disk module. Otherwise, call the
support line.
Replace the disk module.
Call the support line. Replace the display
module.
Troubleshooting
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