HP Surestore Disk Array 12h - And FC60 Manual
HP Surestore Disk Array 12h - And FC60 Manual

HP Surestore Disk Array 12h - And FC60 Manual

Windows nt and windows 2000 management software for surestore e disk array fc60
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Summary of Contents for HP Surestore Disk Array 12h - And FC60

  • Page 1   K S +...
  • Page 2 Notice Safety Information Format Conventions WARNING Caution Note Trademark Information this font Printing History...
  • Page 3: About This Book

    About This Book Chapter 1 "Overview" Chapter 2 "Preparing for Installation" Chapter 3 "Standard Configuration Installation" Chapter 4 "Cluster Server Installation" Chapter 5 "Completing the Installation" Chapter 6 "Operating on Microsoft Windows" Index...
  • Page 4 Related Documents and Information ¤ ¤ ¤ ¤...
  • Page 5 Software License Agreement...
  • Page 6 Ninety-Day Limited Software Warranty. Removable Media (if supplied).
  • Page 7 Notice of Warranty Claims. Limitation of liability and Remedies.
  • Page 9 1 Overview 2 Preparing for Installation...
  • Page 10 3 Standard Configuration Installation 4 Cluster Server Installation...
  • Page 12 5 Completing the Installation 6 Operating on Microsoft Windows...
  • Page 15: Table Of Contents

    OVERVIEW How to Use This Installation Guide ........16 About HP Storage Manager 60 .
  • Page 16: How To Use This Installation Guide

    How to Use This Installation Guide   Note Does this guide cover both the Windows NT and the Windows 2000 versions of the HP Storage Manager 60 software?
  • Page 17 Installation Process Overview The installation process involves the following processes: Reading the entire contents of this chapter Preparing for installation (Chapter 2) Installing the software (Chapter 3 or 4) Completing the installation (Chapter 5) Reviewing the operating system support (Chapter 6)
  • Page 18: About Hp Storage Manager 60

    About HP Storage Manager 60   Note Is a new Storage Array configured for Windows NT or Windows 2000?
  • Page 19 Storage Array Configuration Client SM60-NT SM60 Windows NT SM60 Windows 2000 Configuration (FW 4.00.00.x) (FW 4.00.02.x, (FW 4.00.02.x, NT NVSRAM) 2000 NVSRAM) SM60 Windows NT Not recommended. Compatible Compatible Storage Array firmware should be upgraded to version 4.00.02x and NT NVSRAM SM60 Windows 2000 Not recommended.
  • Page 20 SM60 Term Standard Term Storage array Disk Array FC60 Reconstruction Rebuild Drive Disk Volume Logical Unit (LUN) Canister (e.g., drive canister) Module Unconfigured capacity Unassigned capacity Tray (e.g., controller tray) Enclosure , the term “logical unit number” (or “LUN”) designates a logical address used by the host to access a particular volume.
  • Page 23: Host-Agent Storage Array Management

    Host-Agent Storage Array Management A word about Logical Units (LUNs) Note...
  • Page 24 Host runs the Host- Controller Agent software and Controller optionally the SM60 client Host Ethernet LAN Fibre Controller Channel I/O Path Controller FC60 Disk Arrays Management Station running the SM60 client (one or more)
  • Page 25: Configuration Types

    Configuration Types Software Component Installed On Notes Host machine The Host-Agent package must be installed HP Storage on the host. The Host-Agent package Manager 60 Agent contains the utilities necessary for (SM60agent accessing the Storage Arrays using the SM60 client. Microsoft Virtual Host machine The Microsoft Virtual Machine is a required...
  • Page 26 Software Component Installed On Notes – Management station (for – If you install the SM60client on the host HP Storage remote management) machine, you do not need to be Manager 60 Client connected to a network. However, the SM60client – Host machine (for local host machine must have the TCP/IP management) Protocol software installed and you...
  • Page 27 Host running RDAC, Microsoft VM (NT only), SM60agent, and Controller optionally SM60client Controller Host Fibre Controller Channel I/O Path Controller FC60 Disk Arrays Ethernet LAN The SM60client can be installed on one or more management stations, and on the host machine. A Storage Array can be managed using the NT client or the 2000 client.
  • Page 28 Software Component Installed On Notes HP Storage Nodes A and B The Host-Agent package must be installed Manager 60 on the host. The Host-Agent package Agent contains important utilities necessary for (SM60agent) operating the storage management software. Microsoft Virtual Nodes A and B The Microsoft Virtual Machine is a required Machine component for installing and using the...
  • Page 29 RDAC, Microsoft VM, and Host-Agent The SM60client can be installed on one or more Ethernet LAN management stations, and on the Cluster Nodes. A Storage Array can be managed Cluster Server Cluster Server using the NT client Node A Node B or the 2000 client.
  • Page 30: Installation Scenarios

    Installation Scenarios If you are... You will have to..Installing a new Storage Array 1. Install the NT or 2000 version of the HP Storage Manager on a system with no existing 60 software on the host(s) and management stations. arrays.
  • Page 31: Installation Requirements

    Installation Requirements Hardware Component Requirements Storage Arrays (one or more) HP SureStore E Disk Array FC60 with controllers using firmware version 4.00.00.x. Firmware version 4.00.02.x is recommended. Fibre Channel host adapters The following Fibre Channel host adapters are supported: QLogic™ 2100F •...
  • Page 32 Hardware Component Requirements Fibre Channel hubs The following Fibre Channel hubs are supported: HP S10 Fibre Channel Hub (A3272A/AZ) • HP L10 Fibre Channel Hub (A4839A/AZ) • HP D6976A 6-port Fibre Channel Hub • Vixel™ Rapport 1000 • Vixel Rapport 2000 •...
  • Page 33 Hardware Component Requirements A management station or host to Pentium® or Pentium equivalent CPU (133 Mhz or • run the client software faster) CD-ROM drive • Mouse or similar pointing device • 64 MB installed system memory (128 recommended) • PCI- or AGP-based video card (ISA-based cards are •...
  • Page 34 Hardware Component Requirements Server Many PC-based servers are not designed to run graphic- intensive software. If your server has difficulty running the storage management software smoothly without video artifacts you may need to upgrade the server’s video card. Use the following procedure to improve a server’s graphics performance when using the storage management software.
  • Page 36 What’s Next?
  • Page 37 PREPARING FOR INSTALLATION Host-Agent Management of the Disk Array FC60 ......38 Reviewing a Sample Network ..........38 Preparing for a Network Installation .
  • Page 38: Host-Agent Management Of The Disk Array Fc60

    Host-Agent Management of the Disk Array FC60 Note Is a “Storage Array” the same thing as the Disk Array FC60? Reviewing a Sample Network...
  • Page 39 Network A Path FC I/O (TCP/IP Disk Array Finance Controller Host Denver Management Station (one or more) IP Address 153.79.144.13 Controller Router Network B (TCP/IP) FC I/O Path Disk Array Engineering Controller Host Atlanta Management Station (one or more) (IP Address 153.79.111.22 Controller...
  • Page 40: Preparing For A Network Installation

    Preparing for a Network Installation Task To Perform For Instructions, see: 1. Establish and record a naming scheme for the "Decide How to Name the Storage Storage Arrays connected to the network. Arrays" on page 43. 2. Obtain host names and IP addresses from the "Obtain IP Addresses for Hosts"...
  • Page 41 Storage Array Name Host—IP Address and Host Name (See page (See page Storage Array Name: IP Address: Host Name: Storage Array Name: IP Address: Host Name: Storage Array Name: IP Address: Host Name: Storage Array Name: IP Address: Host Name: Storage Array Name: IP Address: Host Name:...
  • Page 42 Storage Array Name Host—IP Address and Host Name (See page (See page Storage Array Name: Finance IP Address: 153.79.144.13 Host Name: Denver Storage Array Name: Engineering IP Address: 153.79.111.22 Host Name: Atlanta...
  • Page 43: Completing The Preparation Tasks

    Completing the Preparation Tasks...
  • Page 44 What’s Next? If you want to Go to Install the software in a standard Chapter 3, "Standard Configuration (non-cluster) configuration Installation" Install the software in a Cluster Chapter 4, "Cluster Server Server environment Installation"...
  • Page 45 STANDARD CONFIGURATION INSTALLATION The Installation Process ..........46 Installing the Client Package.
  • Page 46: The Installation Process

    The Installation Process...
  • Page 47 Install the client package (page Install the RDAC package (page Install Microsoft Virtual Machine if you are installing on Windows NT. Not required for Windows 2000 (page Install the Host-Agent package (page Verify the installation (page Installing on Windows 2000? Download Windows 2000 NVSRAM (page Complete the installation...
  • Page 48 Install the client package (page Follow the instructions displayed to remove the existing client software. Install the RDAC package (page Follow the instructions displayed to remove the existing RDAC software. Install the Host-Agent package (page Follow the instructions displayed to remove the existing Host-Agent software.
  • Page 49: Installing The Client Package

    Installing the Client Package Note...
  • Page 51: Installing The Rdac Package

    Installing the RDAC Package Note has at least 1 MB of available disk space...
  • Page 53: Installing The Microsoft Virtual Machine (Windows Nt Only)

    Installing the Microsoft Virtual Machine (Windows NT Only) Note The CD contains Microsoft Virtual Machine version 5.00.3186. If you are upgrading from SM60-NT to SM60, you do not need to reinstall the Microsoft Virtual Machine. The version of Microsoft Virtual Machine installed with SM60-NT did not change with this version of the storage management software.
  • Page 55: Installing The Host-Agent Package

    Installing the Host-Agent Package Note...
  • Page 56 Note...
  • Page 57: Verifying The Installation Of The Rdac And Host-Agent Packages

    Verifying the Installation of the RDAC and Host-Agent Packages Note Go to "Upgrading NVSRAM Settings and Controller Go to Chapter 5, "Completing the Firmware" on page Installation".
  • Page 58 Note rdacfltr Go to "Upgrading NVSRAM Settings and Controller "Upgrading NVSRAM Firmware" on page Settings" on page...
  • Page 59 Upgrading NVSRAM Settings and Controller Firmware If you are..You will have to..Installing a new Storage Array on a Upgrade the Storage Array controller with Windows Windows 2000 host. 2000 NVSRAM settings. A new Storage Array is shipped with Windows NT NVSRAM settings, which are incompatible with Windows 2000.
  • Page 60 Note readme.txt \Nvsram Continue with "Upgrading Controller Firmware". Go to "Completing the Installation" on page...
  • Page 63 CLUSTER SERVER INSTALLATION The Installation Process ..........64 Installing the Hardware .
  • Page 64: The Installation Process

    The Installation Process...
  • Page 65 Assign drive letters to local storage and CD-ROM devices on Nodes A & B NODE A Install SM60-NT software on Node A (See figure 5) Run SM60 on Node A and configure the Storage Array: Create volume groups and volumes Create storage partitions (if enabled) Set password, array name, controller clock, etc.
  • Page 66: Install The Client Package

    Install the client package (page 71) if you want to use the host node as a management station. Install the RDAC package (page Install Microsoft Virtual Machine if you are installing on Windows NT. Not required for Windows 2000 (page Install the Host-Agent package (page Verify the installation...
  • Page 67 Install the client package (page Follow the instructions displayed to remove the existing client software. Install the RDAC package (page Follow the instructions displayed to remove the existing RDAC software. Install the Host-Agent package (page Follow the instructions displayed to remove the existing Host-Agent software.
  • Page 68: Installing The Hardware

    Installing the Hardware...
  • Page 69: Assigning Drive Letters

    Assigning Drive Letters AUTION If you have TWO or more partitions: If you have only ONE partition: Go to Step Go to Step...
  • Page 70 Repeat for the other host node. If Go to Step both host nodes are done, go to "Installing the Client Package" on page Note...
  • Page 71: Installing The Client Package

    Installing the Client Package AUTION Note...
  • Page 73: Installing The Rdac Package

    Installing the RDAC Package Note has at least 1 MB of available disk space...
  • Page 75: Installing The Microsoft Virtual Machine (Windows Nt Only)

    Installing the Microsoft Virtual Machine (Windows NT Only) Note The CD contains Microsoft Virtual Machine version 5.00.3186. If you are upgrading from SM60-NT to SM60, you do not need to reinstall the Microsoft Virtual Machine. The version of Microsoft Virtual Machine installed with SM60-NT did not change with this version of the storage management software.
  • Page 77: Installing The Host-Agent Package

    Installing the Host-Agent Package Note has at least 1 MB of available disk space...
  • Page 78 Note...
  • Page 79: Verifying The Installation Of The Rdac And Host-Agent Packages

    Verifying the Installation of the RDAC and Host-Agent Packages Note Go to "Upgrading NVSRAM Settings and Controller Firmware" on page...
  • Page 80 Node A Node B Continue with "Setting Up the Go to "Installing Cluster Server on Storage Arrays". Node B" on page Note rdacfltr...
  • Page 81 Go to "Upgrading NVSRAM Settings and Controller "Upgrading NVSRAM Firmware" on page Settings" on page Node A Node B Continue with "Setting Up the Storage Go to "Installing Cluster Server on Node Arrays". B" on page...
  • Page 82: Upgrading Nvsram Settings And Controller Firmware

    Upgrading NVSRAM Settings and Controller Firmware If you are..You will have to..Installing a new Storage Array on a Upgrade the Storage Array controller with Windows Windows 2000 host. 2000 NVSRAM settings. A new Storage Array is shipped with Windows NT NVSRAM settings, which are incompatible with Windows 2000.
  • Page 83 Note readme.txt \Nvsram Go to "Upgrading Controller Firmware" on page Continue with Step 5.
  • Page 84 Node A Node B Go to "Setting Up the Storage Arrays" on Go to "Installing Cluster Server on Node page 85. Make sure you perform the B" on page steps for modifying the configuration settings in NVSRAM to run the necessary scripts to configure the NVSRAM for proper cluster operation.
  • Page 85: Setting Up The Storage Arrays

    Setting Up the Storage Arrays...
  • Page 86 Note...
  • Page 87: Installing The Cluster Server Software

    Installing the Cluster Server Software AUTION Note mscs\cluster\i386 Form a new cluster Next...
  • Page 88 Type a name for the cluster. Make note of the name you type. You will need to provide the identical name during Microsoft Cluster Server software setup of Node A. Click Next. Next Next Note...
  • Page 89 Setup presents a two-column list of Available unshared and Shared cluster disks. Use the Add and Remove buttons to place the disks in the desired columns. Click Next. Keep in mind that disks listed in the left column are reserved for the exclusive use of Node B while disks listed in the right column are shared by both nodes.
  • Page 90 specified during NT installation. Type a Network Name for the LAN Adapter, and check Enable for cluster use. It is recommended that you identify the LAN adapter according to use (for example, intra- cluster LAN). When you enable cluster use setup gives you three options: Use for all communications Use only for internal cluster communications Use only for client access...
  • Page 91 Note In this example, the intra-cluster LAN is shown first with the Adapter Name and IP Address already filled in. However, your configuration may display the Client LAN first. Next...
  • Page 92 Next Note...
  • Page 93 Next Note Finish mscs\cluster\i386. Join an existing cluster Join an existing cluster Next Finish...
  • Page 94 Go to Chapter 6, "Operating on Microsoft Go to "Cluster Server Troubleshooting" on Windows". page...
  • Page 95: Cluster Server Troubleshooting

    Cluster Server Troubleshooting Both node names do not appear in the Cluster Administrator window. The storage management software was not installed correctly. AUSE CTION Select to uninstall the storage management software on both nodes. Verify that there is not an IP conflict on the network and that all cabling is installed correctly and securely.
  • Page 96 Drive letters of shared volumes do not match in Disk Administrator on both nodes. The wrong letters were assigned during installation. AUSE Use the in the Disk Administrator on the appropriate CTION node to ensure that the drive letters are the same as those assigned to node A. For example, if Node A had an internal hard disk at drive letter C: and Node B had two internal hard disks at C: and D:, then the shared disk letters would not match (Node A would start at drive D: and Node B would start at drive E:;...
  • Page 97: What's Next

    What’s Next?
  • Page 99 COMPLETING THE INSTALLATION Verifying the Host-Agent is Operating ........100 Starting the Enterprise Management Window .
  • Page 100: Verifying The Host-Agent Is Operating

    Verifying the Host-Agent is Operating Go to "Starting the Enterprise Management 1. Select SM60agent. Window" on page 101. 2. Click on Start. The status should change to “Started”. If the status does not change to “Started”, contact your customer support representative.
  • Page 101: Starting The Enterprise Management Window

    Starting the Enterprise Management Window...
  • Page 102 Note Note...
  • Page 103 Note Note...
  • Page 104 Note Note Note...
  • Page 105: Starting The Array Management Window

    Starting the Array Management Window...
  • Page 106 Note...
  • Page 107: Performing Initial Management Tasks

    Performing Initial Management Tasks Note...
  • Page 109: Stopping And Restarting The Host-Agent Service

    Stopping and Restarting the Host-Agent Service Note...
  • Page 110 What’s Next?
  • Page 111 OPERATING ON MICROSOFT WINDOWS Operating Limitations ..........112 Number Of Supported LUNs .
  • Page 112: Operating Limitations

    Operating Limitations Note Restriction Workaround The Disk Array FC60 is not supported as a None boot device on Windows NT. Clicking on the vertical scroll arrows (either up This is a known defect in the Java Runtime or down) causes the scroll box to move all the Environment.
  • Page 113 Restriction Workaround Some Vixel Rapport 2000 FC hubs have Contact your customer support representative displayed problems using controllers with for assistance with identifying the particular firmware version 4.00.x as redundant devices. models of Vixel Rapport 2000 FC hubs that are Problems include loss of data integrity, not recommended when your system must operate in a controller or I/O path fault-tolerant...
  • Page 114 Restriction Workaround When controller failover occurs in an It may take 5 minutes after the failed controller is active/active controller pair and ownership of replaced and brought online for a rescan to volumes transfers from the failed preferred detect and return ownership to the preferred owner to the other controller of the pair.
  • Page 115 Restriction Workaround A possibility of file system corruption exists None. The problem is highly unlikely to occur when resources are moved back and forth during normal failover situations. multiple times between cluster nodes using Microsoft Cluster Server running under Windows NT 4.0 (Service Pack 4, 5, or 6.x). When the cluster resource is moved, the owning node flushes cache and then releases the reservation to the volume(s).
  • Page 116 Restriction Workaround The Disk Array FC60 is not supported as a boot None device on Windows NT. There are known display problems with using To avoid this problem in online Help, do not use 256 colors. A brownish hash pattern is the scroll bar or the up/down arrow keys when displayed on the windows and in the online scrolling.
  • Page 117 Restriction Workaround If you are managing Storage Arrays with the If you download NVSRAM files to a Host-Agent Host-Agent software, do not download an Managed Storage Array using the NVSRAM configuration settings file with the option, Access Volume Disabled select an NVSRAM file in the NVSRAM attribute.
  • Page 118 Restriction Workaround Any Windows workstation attempting to use the Install the TCP/IP Protocol software on the HP Storage Manager 60 software without the Windows workstation and assign the TCP/IP Protocol software installed is not workstation a static IP address. supported. When controller failover occurs in an It may take 5 minutes after the failed controller active/active controller pair and ownership of...
  • Page 119 Restriction Workaround After installing the Host-Agent software, you Causes include: see an error message with “Service Error 100” on the host. The Host-Agent software does not find any controllers with firmware version 4.x. Controllers with firmware version 4.x have the Access Volume disabled with NVSRAM configuration settings.
  • Page 120 Restriction Workaround The maximum number of clients (Enterprise None. Management Window and Array Management This monitoring limit does not apply to clients Window open) that can monitor a Direct managing Storage Arrays through the Host- managed Storage Array concurrently is eight. Agent software.
  • Page 121: Number Of Supported Luns

    Number Of Supported LUNs Note...
  • Page 122 Note...
  • Page 123: Creating And Deleting Volumes

    Creating and Deleting Volumes AUTION...
  • Page 124 Note Select to format the volume Note...
  • Page 126: Managing Storage Partitions

    Managing Storage Partitions...
  • Page 127 Note...
  • Page 132: Using The Hot Add Utility

    Using the Hot Add Utility...
  • Page 133 Changing Controller Mode After I/O Path Failure...
  • Page 134: Identifying Volumes By Operating System Device Names

    Identifying Volumes by Operating System Device Names Note \Program Files\SM60agent SM60devices The software displays device identification information. For example, you might see the following: \\.\PHYSICALDRIVE0 [Storage Array Finance, Volume 8, LUN 0, WWN <600a0b800006028600000000382060eb>] \\.\PHYSICALDRIVE1 [Storage Array Finance, Volume 9, LUN 1, WWN <600a0b70006028600000000392060eb>] \\.\SYMsmUTMLun0 [Storage Array Finance, Volume Access volume, LUN 7, WWN <600a0b8000060000000038000000>...
  • Page 135 Volume = the volume name LUN = the logical unit number associated with the volume WWN = the world wide name for the volume...
  • Page 136: Uninstalling Storage Management Software Components

    Uninstalling Storage Management Software Components AUTION...
  • Page 137 What’s Next?
  • Page 139 INDEX 112 117 123 134 21 105 69 96 69 96 21 101 59 82 121 122...
  • Page 140 53 75 55 77 40 43 112 117 59 82 113 117 115 119 112 116...
  • Page 141 114 119 59 82 59 82 59 82 55 77 53 75 46 64...

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