HP Surestore Disk Array 12h - And FC60 Service Manual page 124

Troubleshooting
Control Panel Error Messages
Table 10. Control Panel Error Messages (System States)
Error Message
System States: An Active Hot Spare request cannot be
ActivSpare honored; the array no longer has the physical
Warning capacity necessary to enable an Active Hot
Spare.
System States: The battery in a controller module is not fully
Battery Charging charged, but has enough power to allow normal
operation. Also, the battery may not be
connected properly.
System States: The capacity threshold alarm has occurred; the
Capacity threshold set for capacity consumption has
Warning been exceeded.
System States: The X or Y controller has failed.
Cntrl Failed
System States: Dual controllers are not able to communicate
Cntrl Y Disabled and controller X has become primary and
controller Y is silent.
System States: Data may have become inaccessible.
Data Warning
System States: Data redundancy has been lost.
Degraded
Warning
System States: DRAM errors have occurred.
DRAM Failed
System States: A SIMM was added without first performing a
DRAM Unused Shutdown.
Warning
124
Explanation Action
Either add more data capacity (disks) or disable
Active Hot Spare.
If the array stays in this mode for more than
one hour, check the battery connection. If the
battery is properly connected, replace the
battery or replace the controller module.
Caution: Always perform a successful
Shutdown prior to replacing the batteries.
Add more capacity (disk modules) and reset the
capacity to a higher threshold or disable the
capacity warning.
Replace the X or Y controller.
Replace faulty controller (could be either
primary or secondary array controller at fault).
Also, could be a backplane failure. Replace
backplane.
Replace the faulty disk module(s).
If Auto Rebuild is disabled, perform a manual
rebuild. If Auto Rebuild is enabled, wait for the
array to restore data redundancy; data rebuild is
in progress. You may need to add more disk
modules to complete the Rebuild.
Replace the controller module or the DRAM.
Shutdown the array and then power it on.