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July 2004
Configuring the e-mail settings
Introduction
Follow the procedures in this section to configure the e-mail settings for the
mailbox parameters, mailbox scan interval, and the attachment files.
To configure the mailbox parameters
1
Log on to the Portal Administrator.
2
Click the plus sign (+) next to E-mail Administration.
3
Double-click E-mail Configuration.
4
Click the Settings tab.
Result: The following window appears:
AutoNumber Outbound Mails: Check this box if you want agent replies to
include a transaction ID for tracking purposes.
Installation and Administration Guide
Configuring e-mail for Symposium Web Center Portal
243
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Troubleshooting
