Nortel Web Center Portal Installation And Administration Manual page 527

July 2004
Steps
Ensure that the switch has been configured properly to integrate
Symposium Web Center Portal with Symposium Call Center Server
or Symposium Express Call Center. For more information, refer to
the switch documentation.
If you plan to use JRun, ensure that you have a copy of JRun 4.0 from
the Macromedia Corporation. You must install JRun on the External
Web server before you install the Web Communications component.
Ensure you have WinZip installed on your computers.
Required information for the Symposium Web Center Portal
components
Component
Database
Portal Administrator
Installation and Administration Guide
Required information
the drive on which you plan to install the database. It
!
must be at least 20 Gbytes
the host name of the server on which you plan to install
!
the database
the host name, site name (case-sensitive), and version
!
number of the server in Symposium Call Center Server
or Symposium Express Call Center
the host name of the Inbound e-mail server
!
the host name of the Outbound e-mail server
!
the host name of the LDAP server (optional)
!
the host name of the TAPI server
!
the host name of the Portal server
!
the host name of the Portal Agent Interface server
!
the host name of the External Web server (optional)
!
the domain name that is appended to the end of the
!
e-mail address
Installation and configuration checklists
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