Nortel Web Center Portal Installation And Administration Manual page 688

Glossary
DN call
See directory number call.
dynamic link library
A library of executable functions or data that can be used by a Windows
application. Typically, a DLL provides one or more particular functions and a
program accesses the functions by creating either a static or dynamic link to the
DLL. Several applications can use a DLL at the same time.
E
ELAN
See embedded local area network.
embedded local area network
A dedicated Ethernet TCP/IP LAN that connects the server in Symposium Call
Center Server and the switch.
G
global settings
Settings that apply to all skillsets or IVR ACD-DNs that are configured on your
system.
global variable
A variable that contains values that can be used by any script on the system. You
can only change the value of a global variable in the Script Variable Properties
sheet. You cannot change it in a script. See also call variable, variable.
H
HDX
See Host Data Exchange.
Host Data Exchange
A rich scripting language provided with Symposium Call Center Server to
control treatment of calls.
688 Nortel Networks Symposium Web Center Portal
Standard 2.0