Nortel Web Center Portal Installation And Administration Manual page 250

Configuring e-mail for Symposium Web Center Portal
5 Enter the following information:
Name: Type the unique name of the auto-response. You should use a
descriptive name to ensure that the correct auto-response is assigned to
the skillset or rule.
Subject: Type the subject of the e-mail to be sent as an auto-reply or auto-
acknowledgment.
Body: Type the message to be sent in the e-mail as an auto-reply or auto-
acknowledgement.
6 Click Save.
To insert data into an auto-response message
1 Log on to the Portal Administrator.
2 Click the plus sign (+) next to E-mail Administration.
3 Double-click Auto Responses.
Result: The Auto-Responses window appears.
4 Select the auto-response to which you want to add data.
250 Nortel Networks Symposium Web Center Portal
Standard 2.0