Nortel Web Center Portal Installation And Administration Manual page 548

Symposium Web Center Portal telephony components
Symposium Call Center Server
Ensure the OA&M service is running. (You can verify this by
ensuring that the OAM Service is up in the System Monitor window
on the Symposium Call Center Server or by ensuring that the
OAM_Service is started in the Windows Service Control Panel.)
Retrieve the site name of the server in Symposium Call Center
Server.
Note: This value is case-sensitive.
Retrieve the server name of Symposium Call Center Server.
Retrieve the version of Symposium Call Center Server.
Retrieve the port number used by the Visibroker Name service on the
server in Symposium Call Center Server. You can verify this by
performing one of the following tasks:
If you are unsure of the current port being used, open the
!
HDX.properties file
(D:\nortel\vbrt51\properties\HDX.properties) in a text editor. The
line vbroker.se.iiop_tp.scm.iiop_tp.listener.port indicates the port
number being used.
If you are using the IOR file rather than the Naming Service,
!
retrieve the IOR file.
For more information, refer to the Nortel Networks Symposium Call
Center Server Installation and Administration Guide.
Ensure that all Multimedia Contact Center Agent accounts are
created in Symposium Call Center Server.
Ensure that the Symposium Web Center Portal specific CDNs are
acquired by the Symposium Call Center Server.
Ensure that the Symposium Web Center Portal agent phonesets are
acquired by the Symposium Call Center Server.
548 Nortel Networks Symposium Web Center Portal
Standard 2.0
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