Nortel Web Center Portal Installation And Administration Manual page 578

Customizing the Customer Interface
TransAndAgent.html
This web page is an example of what is required for a Symposium Web Center
Portal agent to be able to submit a Symposium Web Center Portal transaction for
a telephony customer so that the agent can open the transaction and initiate a
Web Communications session.
TransAndAgentConfirm.html
This web page is an example of what is required for a confirmation page to an
agent who has submitted a Symposium Web Center Portal transaction for a
telephony customer.
Java scripts
The following information is a standard set of javascript functions used to
manage customer session information and the web communication utilities.
setCookie(name, value, expire)
Parameters:
name — The name of the cookie.
value — The URL of the page where the customer requested assistance.
expire — The time the cookie will expire.
Description:
This function creates a cookie.
Code:
function setCookie(name, value, expires)
{
document.cookie = name + "=" + escape(value) + ";path=/"
+
((expires == null) ? "" : ";expires=" +
expires.toGMTString());
}
578 Nortel Networks Symposium Web Center Portal
Standard 2.0