Troubleshooting - Unable To Open Web Ui; Troubleshooting Via Web Ui Status Page - Safran VersaSync User Manual

APPENDIX
5.1.3 Troubleshooting – Unable to Open Web UI
With VersaSync connected to either a stand-alone or networked PC and with the
network configuration correct, it should be possible to connect to the Web UI.
Cable connectivity issue:
Communication issue:
5.1.4

Troubleshooting via Web UI Status Page

VersaSync's Web UI includes pages that provide current "remote" status inform-
ation about VersaSync. The following table includes information that can be used
as a troubleshooting guidance if status fault indications or conditions occur.
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Verify one end of standard network cable is connected to VersaSync's Eth-
ernet port and other end is connected to a hub/switch. Or a network cable
is connected to VersaSync and a stand-alone PC.
Verify network settings of VersaSync are valid for the network/PC it is con-
nected with (IP address is on the same subnet as the other PC).
Disconnect VersaSync's network cable and ping its assigned address to
ensure no response (no duplicate IP addresses on the network).
Try accessing VersaSync from another PC on the same network.
Network Routing/firewall issue. Try connecting directly with a PC and net-
work cable.
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