Saving And Downloading Logs - Safran VersaSync User Manual

4.6.2.4

Saving and Downloading Logs

The VersaSync Web UI offers a few convenient ways to save, bundle, and down-
load all logs in one simple step. This feature may be useful when archiving logs,
for example, or for troubleshooting technical problems: Safran Technical Sup-
port/Customer Service may ask you to send them the bundled logs to remotely
investigate a technical concern.
To save, bundle, and download all logs:
CHAPTER •
4 VersaSync User Manual Rev. 12
1. From the TOOLS
example, "Alarms", or "Events") from the right-hand column.
1. Navigate to MANAGEMENT > OTHER: Log
2. On the left side of the screen, in the
Download All Logs
3. Select the log bundle save locaion. The file name is logs.tar.gz
4. If so asked by Safran Technical Support, attach the bundled log files (typ-
ically together with the oscillator status log, see:
the Oscillator Log" on the next
SafranTechnical Support.
drop-down menu, select the desired
Actions
button.
page) to your email addressed to
4.6 Quality Management
Logs category (for
Configuration.
panel, click on the Save and
"Saving and Downloading
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