Xerox Customer Documentation Catalog
Xerox Documentation and Software Services (XDSS)
Installation Planning Guide
A list of any error messages
An explanation of how output is different from what was
An assessment of whether the symptoms follow a pattern or
A list of special conditions that may have caused the problem:
– New applications
– Changes made to the software
– Recent service performed
– Previous conditions under which the application has
To contact the Xerox Printing Systems Customer Support
Center, call: 1-310-333-0501 (U. S. only), between the hours of
5:00 a.m. and 5:00 p.m., Pacific time.
Detailed information on documentation for DocuPrint printers
and other Xerox products is contained in the Xerox Customer
Documentation Catalog. The catalog includes a brief description
of each item and its cost.
Once you are on the mailing list, updated catalogs are sent to
you automatically. You may call Xerox Documentation and
Software Services (XDSS) to request a catalog. Refer to the
following section for further information.
XDSS offers a variety of services that can be customized to meet
your documentation needs.
XDSS distributes the documents you need to facilitate the
installation and use of the DocuPrint printer, other Xerox printers,
and associated software.