Canon imageRUNNER ADVANCE C5255 Series Service Manual page 766

E Detailed Occurance Items
code code area
E732 0023 00 Remedy [Related parts]
- Harness between the Main Controller PCB 2 (J3003)
and the Reader Controller PCB (PCB1/J109) (Unit of
replacement: CABLE, INTERFACE)
- Main Controller PCB 2 (Unit of replacement: MAIN
CONTROLLER PCB ASS'Y, 2)
- Reader Controller PCB (PCB1) (Unit of replacement:
READER CONTROLLER PCB ASSEMBLY)
- Harnesses from the Relay PCB to the Reader Controller
PCB
1. Relay PCB (UN5/J426) to Relay Connector (6P) (Unit
of replacement: CABLE, DC POWER SUPPLY)
2. Relay Connector (6P) to Reader Controller PCB (PCB1/
J101) (Unit of replacement: CABLE, READER POWER
SUPPLY)
- Relay PCB (UN5) (Unit of replacement: RELAY PCB
ASSEMBLY)
[Remedy]
1. Check if the Reader/ADF operates when turning ON
the power.
a. If it operates, (there is a possibility of communication
error)
Check (connection and conduction state of)/replace
the harness/cable, connector and parts related to
communication.
- Harness between the Main Controller PCB 2 and the
Reader Controller PCB, Main Controller PCB 2, Reader
Controller PCB
b. If it does not operate, (there is a possibility that power
is not supplied)
Check (connection and conduction state of)/replace the
harness/cable, connector and parts related to power
supply.
- Harnesses from the Relay PCB to the Reader Controller
PCB, Relay PCB, Reader Controller PCB
2. If the error is not cleared, collect debug log (Sublog)
and contact to the sales company.
[Reference]
- If the cause of the error cannot be identified by
analyzing Sublog, it may require investigation separately.
- Before replacing the Reader Controller PCB, back up
the service mode data (approx. 2 min) and restore the
backup data after the replacement so the data may be
able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM>
RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION>
SYSTEM> RSRAMRES
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
E Detailed Occurance Items
code code area
E732 0F01 00 Title Scanner communication error
Description Communication error that can be recovered by reboot (An
error not displayed on LUI but recorded in the error log)
If it is detected again after reboot, E732-0001 is
generated.
Remedy It is not necessary to perform a remedy because the
machine is automatically rebooted.
E732 0F20 00 Title Scanner communication error
Description Communication error that can be recovered by reboot (An
error not displayed on LUI but recorded in the error log)
If it is detected again after reboot, E732-0020 is
generated.
Remedy It is not necessary to perform a remedy because the
machine is automatically rebooted.
E732 0F21 00 Title Scanner communication error
Description Communication error that can be recovered by reboot (An
error not displayed on LUI but recorded in the error log)
IIf it is detected again after reboot, E732-0021 is
generated.
Remedy It is not necessary to perform a remedy because the
machine is automatically rebooted.
E732 0F22 00 Title Scanner communication error
Description Communication error that can be recovered by reboot (An
error not displayed on LUI but recorded in the error log)
If it is detected again after reboot, E732-0022 is
generated.
Remedy It is not necessary to perform a remedy because the
machine is automatically rebooted.
E732 0F23 00 Title Scanner communication error
Description Communication error that can be recovered by reboot (An
error not displayed on LUI but recorded in the error log)
If it is detected again after reboot, E732-0023 is
generated.
Remedy It is not necessary to perform a remedy because the
machine is automatically rebooted.
E732 8888 00 Title ADF detection error
Description ADF which was different from the one set in service
mode was detected.
Remedy 1. Select COPIER> OPTION> CUSTOM> SCANTYPE,
and change the setting to the setting of ADF currently
installed. Then, turn OFF and then ON the main power.
2. If the error is not cleared, collect debug log (Sublog)
and contact to the sales company.
[Reference]
If the cause of the error cannot be identified by analyzing
Sublog, it may require investigation separately.
7-75
Description
7-75