Canon imageRUNNER ADVANCE C5255 Series Service Manual page 675

● When the data is sent to the USB memory device
A folder of the year, month, day, hour, and minute is created in the USB memory device. The
log file is saved in the folder.
Example: Folder 201205241821
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Troubleshooting > Debug log > Collecting System Information > Preconditions:
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6 Troubleshooting > Debug log > Collecting System Information > Preconditions:
■ Uploading Data by SST
The following shows a method to collect a log by connecting a PC with SST (Ver. 4.63 or
later) running to the machine.
■ Preconditions:
In addition to continuous logs, obtained manual logs (holding down the counter + 1, 2, and 3
keys) and event logs (DEBUG-1) are stored in the machine.
A PC where SST is running is connected to the machine, and the machine is in download
mode.
Note:
Executing a log collection by SST deletes logs in the machine.
1. Start SST (Ver. 4.63 or later) and select iRC5051 from Model List. Press the Start button.
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