Canon imageRUNNER ADVANCE C5255 Series Service Manual page 751

E Detailed Occurance Items
code code area
E602 0701 00 Title Error in HDD
Description Error in storage area of fax (temporary data) (at startup)
Remedy When the problem is not solved by turning OFF and then
ON the power, ask the followings to user.
A. Preferring to give priority on recovery time although
data is deleted
B. Preferring to wait for tens of minutes with possibility that
data can be protected (Tell the user that data may not be
able to be protected in the worst case.)
Case A
1. Enter CHK-TYPE=7, execute HD-CLEAR, and then
turn OFF and then ON the power. (Deletion of the
corresponding partition)
2. If the problem is not solved with step 1, enter CHK-
TYPE=0, execute HD=CLEAR, and then turn OFF and
then ON the power. (Deletion of HDDALL)
3. If the problem is not solved with step 2, format the HDD
using SST or USB, and download the firmware.
4. Replace the HDD.
Case B
1. Try to recover the corresponding file/partition.
-> Enter CHK-TYPE=7, execute HD-CHECK, and then
turn OFF and then ON the power.
2. Back up necessary data.
3. Enter CHK-TYPE=7, execute HD-CLEAR, and then
turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup
data.
4. If the problem is not solved with step 3, enter CHK-
TYPE=0, execute HD=CLEAR, and then turn OFF and
then ON the power. (Deletion of HDDALL)
5. If the problem is not solved with step 4, format the HDD
using SST or USB, and download the firmware.
6. Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur
again; therefore, be sure to perform the steps 1 through 3.
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
E Detailed Occurance Items
code code area
E602 0711 00 Title Error in HDD
Description Error in storage area of fax (temporary data) (after startup)
Remedy When the problem is not solved by turning OFF and then
ON the power, ask the followings to user.
A. Preferring to give priority on recovery time although
data is deleted
B. Preferring to wait for tens of minutes with possibility that
data can be protected (Tell the user that data may not be
able to be protected in the worst case.)
Case A
1. Enter CHK-TYPE=7, execute HD-CLEAR, and then
turn OFF and then ON the power. (Deletion of the
corresponding partition)
2. If the problem is not solved with step 1, enter CHK-
TYPE=0, execute HD=CLEAR, and then turn OFF and
then ON the power. (Deletion of HDDALL)
3. If the problem is not solved with step 2, format the HDD
using SST or USB, and download the firmware.
4. Replace the HDD.
Case B
1. Try to recover the corresponding file/partition.
-> Enter CHK-TYPE=7, execute HD-CHECK, and then
turn OFF and then ON the power.
2. Back up necessary data.
3. Enter CHK-TYPE=7, execute HD-CLEAR, and then
turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup
data.
4. If the problem is not solved with step 3, enter CHK-
TYPE=0, execute HD=CLEAR, and then turn OFF and
then ON the power. (Deletion of HDDALL)
5. If the problem is not solved with step 4, format the HDD
using SST or USB, and download the firmware.
6. Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur
again; therefore, be sure to perform the steps 1 through 3.
7-60
Description
7-60