Canon imageRUNNER ADVANCE C5255 Series Service Manual page 758

E Detailed Occurance Items
code code area
E602 1611 00 Title Error in HDD
Description Error in CDS area (after startup)
Remedy When the problem is not solved by turning OFF and then
ON the power, ask the followings to user.
A. Preferring to give priority on recovery time although
data is deleted
B. Preferring to wait for tens of minutes with possibility that
data can be protected (Tell the user that data may not be
able to be protected in the worst case.)
Case A
1. Enter CHK-TYPE=16, execute HD-CLEAR, and
then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2. If the problem is not solved with step 1, enter CHK-
TYPE=0, execute HD=CLEAR, and then turn OFF and
then ON the power. (Deletion of HDDALL)
3. If the problem is not solved with step 2, format the HDD
using SST or USB, and download the firmware.
4. Replace the HDD.
Case B
1. Try to recover the corresponding file/partition.
-> Enter CHK-TYPE=16, execute HD-CHECK, and then
turn OFF and then ON the power.
2. Back up necessary data.
3. Enter CHK-TYPE=16, execute HD-CLEAR, and
then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup
data.
4. If the problem is not solved with step 3, enter CHK-
TYPE=0, execute HD=CLEAR, and then turn OFF and
then ON the power. (Deletion of HDDALL)
5. If the problem is not solved with step 4, format the HDD
using SST or USB, and download the firmware.
6. Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur
again; therefore, be sure to perform the steps 1 through 3.
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
E Detailed Occurance Items
code code area
E602 2000 00 Title Authentication error between the host machine and the
Encryption Board
Description Error in combination of the controller, Encryption Board,
and HDD
Remedy 1. After checking the connection of the Encryption Board/
removing and then installing the board, turn OFF and
then ON the main power.
2. Perform key clear and system recovery procedure.
3. After replacing the Encryption Board, format the HDD
and reinstall the system using SST.
4. Replace the HDD.
E602 2001 00 Title HDD Encryption Board error
Description Inconsistency in the Encryption Board operation
Remedy 1. After checking the connection of the Encryption Board/
removing and then installing the board, turn OFF and
then ON the main power.
2. Perform key clear and system recovery procedure.
3. After replacing the Encryption Board, format the HDD
and reinstall the system using SST.
4. Replace the HDD.
E602 2002 00 Title HDD Encryption Board error
Description Failure of the Encryption Board, others
Remedy 1. After checking the connection of the Encryption Board/
removing and then installing the board, turn OFF and
then ON the main power.
2. Perform key clear and system recovery procedure.
3. After replacing the Encryption Board, format the HDD
and reinstall the system using SST.
4. Replace the HDD.
Description
2-1. Perform key clear using SST.
HDD becomes unformatted; thus, perform 2-2.
If activating the machine with unformatted disk,
E602-0001 will occur.
2-2. Format the HDD and reinstall the system using
SST.
2-1. Perform key clear using SST.
HDD becomes unformatted; thus, perform 2-2.
If activating the machine with unformatted disk,
E602-0001 will occur.
2-2. Format the HDD and reinstall the system using
SST.
2-1. Perform key clear using SST.
HDD becomes unformatted; thus, perform 2-2.
If activating the machine with unformatted disk,
E602-0001 will occur.
2-2. Format the HDD and reinstall the system using
SST.
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