Canon imageRUNNER ADVANCE C5255 Series Service Manual page 669

Test Description Assumed Error
Name Location
SN-20 Check failure between • Main Controller
FRAM the Main Controller PCB 2
PCB 2 and the • Memory PCB
Memory PCB
SN-21 Check failure of • Main Controller
SRAM SDRAM and battery PCB 2
exhaustion on the
Main Controller PCB 2
SN-22 Check ROM READ • Main Controller
JUST on the Main Controller PCB 2
ROM PCB 2
READ
SN-23 Check an HDD I/F • Main Controller
HDD error PCB 2
• HDD Cable
• HDD
SN-24 Check an SRI bus • Main Controller
S-SRI PCB 2
• Image
processing sub
PCB
SN-25 Check FAN1 • Main Controller
FAN1 PCB 1
• Riser PCB
SN-100 HDD S.M.A.R.T HDD
information collection
and performance
check (Refer to the
display example
shown below.)
6
Troubleshooting > Controller Self Diagnosis > Controller Self Diagnosis > Controller System Error Diagnosis
Remedy
1. Check the installation of the
Memory PCB on the Main
Controller PCB 2.
2. Replace the Memory PCB on the
Main Controller PCB 2.
3. Replace the Main Controller PCB 2.
1. Replace the Main Controller PCB 2. E246
1. Replace the Main Controller PCB 2. -
1. Check the cable connection of the
HDD.
2. Check the connection between
the Main Controller PCB 2 and the
Main Controller PCB 1.
3. Replace the HDD.
1. Check the Image processing sub
PCB connection
2. Replace the Image processing sub
PCB
3. Replace the Main Controller PCB 2.
1. Check the connection of the Fun
connector(J15) on Main Controller
1.
2. Check the connection of the Fun
connector(J109/J110) on Riser
PCB.
• If the result(S.M.A.R.T Check) is
not [0], recommend the backup of
user data.
• If "Performance" is [20 MB/s] or
less, recommend to replace the
HDD.
• If the result(CheckResult) is
CAUTION, recommend the backup
of user data.
• If the result(Exec SN-100 HDD
HEALTHCHECK) is NG, replace
the HDD.
6 Troubleshooting > Controller Self Diagnosis > Controller Self Diagnosis > Controller System Error Diagnosis
Display HDD S.M.A.R.T
Error
Code
E355
E350
E355
S.M.A.R.T Check -----
-
05: Reallcated Sectors Count:[000000000000]
C5: Current Pending Sector Count:[000000000000]
C6: Uncorrectable Sector Count:[000000000000]
Read Performance Check -----
[90.8MB/s]
CheckResult => [NORMAL]
Exec SN-100 HDD HEALTH CHECK => [OK]
===================================
Exec SCENARIO-1 Preocessing BoxMode => [OK]
<S.M.A.R.T Check>
S.M.A.R.T Check
05: Reallcated Sectors Count of reallocated sectors.
Count:[ ]
0000000000000
C5: Current Current count of unstable
Pending Sector sectors (waiting for remapping).
Count:[ ]
0000000000000
C6: Uncorrectable Quantity of uncorrectable
Sector errors.
Count:[ ]
0000000000000
T-6-31
Refer to <S.M.A.R.T Check>.
See below.
The average transfer speed of a normal
HDD displays [80-90MB/s].
If "Performance" is [20 MB/s] or less,
recommend to replace the HDD.
If the result is CAUTION,
recommend the backup of user data.
If the result is NG, replace the HDD.
Explanation Countermeasure
If the result is not [
0000000000000
recommend the backup of user data.
If the result is not [
0000000000000
recommend the backup of user data.
• If the result is not [
0000000000000
recommend the backup of user data and
replace the HDD.
* Alarm 31-0008 may occur in the main
body.
6-131
F-6-165
],
],
],
T-6-32
6-131