Page 1 MultiPASS User’s Guide Preface...
Page 3 Institute of Electrical and Electronics Engineers, Inc. is a trademark of Zsoft Corporation. is a trademark of Caere Corporation. As an Energy Star Partner, Canon has determined that the MultiPASS C50 meets the Energy Star guidelines for energy efﬁciency.
Page 4 This CE Marking shows compliance of this equipment with Directive 73/23/EEC and Directive 89/336/EEC (as amended by Directive 92/31/EEC), both as amended by Directive 93/68/EEC. L’estampille CE indique que ce matériel est conforme aux dispositions de la Directive 73/23/CEE et de la Directive 89/336/ CEE (modiﬁée par la Directive 92/31/CEE), toutes deux modiﬁées par la Directive 93/68/CEE.
Page 5: Table Of Contents
Supplies and Options ... 1-9 BJ Print Cartridges and Ink Tanks ... 1-9 Special Print Media ... 1-9 Canon Photo Kit ... 1-10 Using Your Documentation ... 1-11 How to Use this Guide ... 1-11 Type Conventions Used in this Guide ... 1-12 For Customer Support ...
Page 6 The Printable Area ... 2-40 Adjusting the Paper Thickness Lever ... 2-42 Loading the Print Media ... 2-44 Using Canon’s Specialty Papers ... 2-50 Using the Paper Output Guides with the BC-22/22e and BC-29F Entering User Information in the MultiPASS C50 ... 2-54 Guidelines for Entering Information ...
Page 7 Chapter 3 Speed Dialling ... 3-1 Speed Dialling Methods ... 3-2 One-Touch Speed Dialling ... 3-3 Storing Numbers for One-Touch Speed Dialling ... 3-3 Changing a Number/Name Stored under a One-Touch Speed Dialling Using One-Touch Speed Dialling ... 3-8 Coded Speed Dialling ... 3-10 Storing Numbers for Coded Speed Dialling ...
Page 8 Chapter 5 Receiving Faxes ... 5-1 Different Ways to Receive a Fax ... 5-2 Setting the Receive Mode ... 5-3 Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode ... 5-4 Receiving Faxes Manually: MANUAL MODE ... 5-6 Receiving Faxes Automatically: FAX ONLY MODE ... 5-8 Using an Answering Machine: ANS.
Page 9 Chapter 8 Troubleshooting ... 8-1 If You Cannot Solve the Problem ... 8-3 Problems Index ... 8-4 Paper Jams ... 8-6 Problems Feeding Paper into the Sheet Feeder ... 8-9 Faxing Problems ... 8-12 Telephone Problems ... 8-17 Copying Problems ... 8-18 Printing Problems ...
Page 10 Appendix A Speciﬁcations ... A-1 General ... A-2 Plain Paper Fax ... A-3 Copier ... A-4 Telephone ... A-5 Printer ... A-6 Printable Area: Papers ... A-7 Printable Area: Envelopes ... A-8 Scanner ... A-10 Document Sizes ... A-11 PC Interface ... A-13 MultiPASS Desktop Manager for Windows ...
Page 11: Introducing The Multipass C50
Supplies and Options ... 1-9 BJ Print Cartridges and Ink Tanks ... 1-9 Special Print Media ... 1-9 Canon Photo Kit ... 1-10 Using Your Documentation ... 1-11 How to Use this Guide ... 1-11 Type Conventions used in this Guide ... 1-12 For Customer Support ...
Page 12: Welcome
Welcome Thank you for purchasing the new Canon MultiPASS C50. We are sure that your MultiPASS C50 will help you work more effectively and help you meet your fax and phone requirements easily and conveniently, as well as your printing, copying, and scanning needs.
Page 13: The Main Features Of The Multipass C50
Telephone* Your MultiPASS C50 also includes the MultiPASS Desktop Manager for Windows , version 2.50. This exclusive Canon software package provides you with a ”PC Fax” – you can print, fax, scan, and use the telephone from within your PC’s Windows environment.
Page 14: Plain Paper Fax Features
Plain Paper Fax Features The MultiPASS C50 uses Canon’s Ultra-High Quality Image Processing System to provide enhanced deﬁnition in faxed photos. Error Correction Mode (ECM) Using the MultiPASS C50’s Error Correction Mode reduces transmission errors when sending faxes to or receiving faxes from other fax machines that also have ECM capability.
Page 15: Colour Copier Features
Colour Copier Features Colour and black and white copying The MultiPASS C50 can make full colour copies. It can also make up to 99 black and white (including halftones) copies of a document at a time, at a rate of up to three copies per minute.
Page 16: Colour Printer Features
Colour Printer Features Canon Bubble Jet (BJ) printing and ink cartridges The MultiPASS C50 uses Canon’s Bubble Jet (BJ) printing and ink cartridges to provide you with ﬁrst-rate, crisp print and vibrant colours, along with convenient, easy maintenance. Excellent print quality and speed The MultiPASS C50’s high-performance print head offers a precision of up to 720...
Page 17: Colour Scanner Features
Colour Scanner Features Full colour and 256-level greyscale The MultiPASS C50 Desktop Manager allows you to can scan images in full colour or with 256 levels of grey, rather than just in black and white, ensuring that the images are reproduced as clearly as possible. Automatic Document Feeder (ADF) The MultiPASS C50 includes an Automatic Document Feeder (ADF) that makes it easy to fax or scan up to 20 pages at a time when using Windows applications...
Page 18: Using The Multipass C50 With The Multipass Desktop Manager For Windows
Using the MultiPASS C50 with the MultiPASS Desktop Manager for Windows Canon’s MultiPASS Desktop Manager for Windows allows you to use the MultiPASS C50’s printing, faxing, scanning, and telephone functions directly from your PC: Use the MultiPASS C50 as the default printer for Windows applications...
Page 19: Supplies And Options
See ”Selecting the Print Media” on page 2-37 for detailed descriptions of these media. If you plan to use a print medium other than those made by Canon, be sure to test it in your MultiPASS C50 before ordering it in bulk. If you have any questions about whether a particular medium is suitable for your MultiPASS C50, please contact your local authorised Canon dealer.
Page 20: Canon Photo Kit
Canon Photo Kit Canon’s optional Photo Kit enables the MultiPASS C50 to use halftones to print photos beautifully. The kit includes the BC-22/22e Photo Colour BJ cartridge, the SB-21 BJ cartridge container, and 60 sheets of Canon high-resolution paper (HR-101).
Page 21: Using Your Documentation
Using Your Documentation Your MultiPASS C50 includes the following documentation to help you learn how to use your unit quickly and easily: User’s Guide (this guide) – This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your MultiPASS C50. MultiPASS Desktop Manager for Windows User’s Guide –...
Page 22: Type Conventions Used In This Guide
Refer to Appendix A for the MultiPASS C50’s technical speciﬁcations. If you still have questions about how to use your MultiPASS C50, please contact your local authorised Canon dealer or the Canon help line. They will be happy to answer your questions.
Page 23: For Customer Support
If you have a problem with the unit’s operation, try to solve it by using the information in Chapter 8, ”Troubleshooting”. If you cannot solve the problem or if you think your MultiPASS C50 needs service, contact your local authorised Canon dealer or the Canon help line. Chapter 1 Introducing the MultiPASS C50...
Page 24: Safety Instructions
MultiPASS C50 yourself. Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorised Canon dealer or the Canon help line. Always follow all warnings and instructions marked on the MultiPASS C50.
Page 25 Do not allow small objects (such as pins, paper clips, or staples) to fall into the MultiPASS C50. If something does fall into it, unplug the unit immediately and call your local authorised Canon dealer or help line. Always unplug the MultiPASS C50 before moving or cleaning it.
Page 26 Unplug the MultiPASS C50 and contact your local authorised Canon dealer or the Canon help line in any of these situations: If the power cord or plug is damaged or frayed. If liquid spills into the unit, or if it is otherwise exposed to rain or liquids.
Page 27: Setting Up Your Multipass C50
Setting Up Your MultiPASS C50 This chapter tells you how to unpack and assemble your MultiPASS C50, select and install the Bubble Jet (BJ) print cartridge, load the paper, and enter your user information – everything you need to know to get your MultiPASS C50 ready to use.
Page 28 The Printable Area ... 2-40 Adjusting the Paper Thickness Lever ... 2-42 Loading the Print Media ... 2-44 Using Canon’s Specialty Papers ... 2-50 Using the Paper Output Guides with the BC-22/22e and BC-29F Entering User Information in the MultiPASS C50 ... 2-54 Guidelines for Entering Information ...
Page 29: Choosing A Location For Your Multipass C50
Choosing a Location for Your MultiPASS C50 Before unpacking your MultiPASS C50, follow these guidelines to choose the best location for it. Please review the information provided in ”Safety Instructions” on page 1-14, to make sure you are installing your MultiPASS C50 for safe use. Put the MultiPASS C50 in a cool, dry, clean, well ventilated place: Make sure the area is free from dust.
Page 30 618 mm 365 mm If you need help installing your MultiPASS C50 or have any questions about it, please contact your local authorised Canon dealer or service centre. Setting Up Your MultiPASS C50 Chapter 2...
Page 31: Unpacking Your Multipass C50
Unpacking Your MultiPASS C50 Follow the directions below to unpack your MultiPASS C50 properly, and to make sure you have all of its components and documentation. Do You Have Everything? As you unpack the MultiPASS C50, save the carton and packing material in case you want to move or ship the unit in the future.
Page 32: Make Sure You Have The Following Items
2. Make sure you have the following items: MultiPASS C50 UNIT POWER CORD* BC-20 BLACK BJ CARTRIDGE MultiPASS C50 USER’S GUIDE (This book) *The shape of the power cord varies depending on the country of purchase. **The shape of the telephone line varies depending on the country of purchase. Setting Up Your MultiPASS C50 SENDING DOCUMENT SUPPORT...
Page 33 If any of the above items are damaged or missing, notify your Canon dealer immediately. Chapter 2 Setting Up Your MultiPASS C50...
Page 34: Removing Shipping Materials
Removing Shipping Materials When unpacking your MultiPASS C50, remove the tape and cardboard that are inserted into the unit to protect it during shipping. Do this as follows: 1. Remove all pieces of shipping tape from the outside of the MultiPASS C50. 2.
Page 35 3. Open the operation panel by grasping it with both hands and gently pulling it toward you. 4. Remove the soft styrofoam sheet from the unit’s Automatic Document Feeder (ADF), then gently push the operation panel shut until it clicks. Chapter 2 Setting Up Your MultiPASS C50...
Page 36 5. Peel the clear protective sheet off of the LCD display. 2-10 Setting Up Your MultiPASS C50 Chapter 2...
Page 37: Assembling The Multipass C50
Assembling the MultiPASS C50 Use the following instructions to assemble your MultiPASS C50 main unit and components. To see how the MultiPASS C50 will look fully assembled, see ”Getting Acquainted with Your MultiPASS C50” on page 2-20. Attaching Components Attaching the Sending Document Support The sending document support holds documents as they feed into the Automatic Document Feeder (ADF).
Page 38: Attaching The Document Support
Attaching the Document Support The document support catches documents as they come out of the MultiPASS C50 after being faxed or scanned. You can operate the MultiPASS C50 with or without this support. The ends of the metal support ﬁt into the slots on the front of the MultiPASS C50, as shown below.
Page 39: Attaching The Output Tray Extension
Attaching the Output Tray Extension The output tray extension catches printed pages as they come out of the MultiPASS C50’s output tray. The ends of the metal support ﬁt into the slots on the output tray, as shown below. To install it, squeeze the ends of the support toward each other, insert them into the slots, and gently release them.
Page 40: Making Connections
Making Connections Connecting the MultiPASS C50 to Your PC Your MultiPASS C50 has an 8-bit, bi-directional parallel interface port that allows you to connect it to your PC. Use the parallel cable and ferrite core provided with your MultiPASS C50. If you plan to use a cable or ferrite core other than those provided, make sure they are IEEE 1284 compliant and that the cable is preferably no longer than two metres.
Page 41 3. Open the ferrite core and attach it to the parallel cable near the end closest to the MultiPASS C50 unit. 4. Connect the other end of the cable to the parallel interface port on your computer. a. Align the cable connector with the interface port so their shapes match. b.
Page 42: Connecting The Telephone Line
Connecting the Telephone Line Connect the MultiPASS C50 to a telephone line as follows: 1. Connect one end of the supplied telephone line to the jack marked side of the MultiPASS C50. 2. Connect the other end of the line to your wall telephone jack. 2-16 Setting Up Your MultiPASS C50 on the...
Page 43: Answering Machine
Connecting the Optional Handset, Extension Phone or Answering Machine To use your MultiPASS C50 to make or receive normal telephone calls, you must connect the optional handset or an extension telephone. You can also attach an answering machine (with or without an extension telephone). Do this by connecting the line from the optional handset, extension phone or answering machine into the jack marked If you connect an answering machine to the MultiPASS C50, be sure to read...
Page 44: Connecting The Power Cord
Connecting the Power Cord Follow these guidelines when connecting your MultiPASS C50 to a power source: The MultiPASS C50 is intended for domestic use only and requires 200-240 V AC. Do not use it outside the country where it was purchased. Use only the power cord that came with the unit.
Page 45 2. Plug the other end of the power cord into the outlet. The MultiPASS C50 has no power switch, so its power is on as long as it is plugged in. Once connected, though, the unit still needs to warm up before you can use it.
Page 46: Getting Acquainted With Your Multipass C50
Getting Acquainted with Your MultiPASS C50 Before using your MultiPASS C50, look over the diagrams on these pages to become familiar with the unit’s components and their functions. Front View Paper Rest Paper Guide Sheet Feeder Printer Cover Operation Panel 2-20 Setting Up Your MultiPASS C50 Output Tray...
Page 47: Rear View
Rear View Power Connector Manual Feeder The Handset (Option) For a description of the optional handset components, see Appendix B. Chapter 2 Bi-Directional Parallel Port Setting Up Your MultiPASS C50 Telephone Optional Line Jack Handset/ Telephone/ Answering Machine Jack 2-21...
Page 48: Inside The Printer Cover
Inside the Printer Cover Paper Thickness Lever Cartridge Holder 2-22 Setting Up Your MultiPASS C50 Chapter 2...
Page 49: The Operation Panel
The Operation Panel Document Feed Lever PQRS WXYZ Numeric Buttons Redial/Pause Document feed lever Set this lever to the left ( ) for automatic document feed, or to the right ( ) for manual document feed. RECEIVE MODE button Use this button to select whether the MultiPASS C50 is set to receive faxes manually (”MANUAL MODE”), to treat all calls as faxes (”FAX ONLY MODE”), to use an answering machine to receive all calls (”ANS.
Page 50 One-Touch Speed Dial/Special Function buttons Use these buttons for one-touch speed dialling, entering user information, and to perform special operations. See pages 2-25 and 2-26 for details on the special function buttons. Numeric buttons Use these buttons to type numbers and names when entering information, and to dial fax/telephone numbers that are not registered for automatic dialling.
Page 51: Special Function Buttons
Special Function Buttons FUNCTION button Use this button to access different functions, such as when entering user information, running the MultiPASS C50’s self-cleaning process, checking the nozzles, or printing faxes stored in the MultiPASS C50’s memory. Also, use this button to enable access to some of the special function buttons described below.
Page 52 D.T. button 5 Press this button to conﬁrm the dial tone when dialling a telephone/fax number. See page 4-23 for details. R button 6 Press this button to dial the outside line number when the unit is connected through a switchboard (PBX). See page 4-20 for details. 2-26 Setting Up Your MultiPASS C50 Chapter 2...
Page 53: Selecting And Installing A Bj Cartridge
Selecting and Installing a BJ Cartridge Canon offers a number of Bubble Jet (BJ) cartridges to meet a wide range of printing requirements. This section describes how to select the best BJ cartridge for your needs, as well as how to install and maintain the cartridge.
Page 54 Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the print head, the silver plate on the bottom of the cartridge, or the silver metal or circuit area on its side. Make sure the BJ cartridge holder is in its home position (on the right side of the unit) when you are not using the MultiPASS C50.
Page 55: Choosing The Best Cartridge
Choosing the Best Cartridge Canon offers several BJ print cartridges and ink tanks for use in the MultiPASS C50. (BJ print cartridges contain the BJ print head and ink, while BJ ink tanks contain only ink.) Use the following descriptions to decide which type of cartridge best suits your particular needs.
Page 56 BC-22/22e Photo Colour BJ Cartridge Includes the print head and colour ink in a single unit. Use this cartridge for printing photo-realistic colour images. BC-29F Fluorescent BJ Cartridge Includes the print head and colour ink in a single unit. Use this cartridge for printing bright, attractive ﬂuorescent colours.
Page 57: Installing The Bj Cartridge
Installing the BJ Cartridge To install your BJ cartridge, follow these steps: 1. Make sure the MultiPASS C50 is plugged in. 2. Press CARTRIDGE. CARTRIDGE The cartridge holder moves toward the centre of the unit. 3. Open the printer cover by grasping the document guides and lifting. Do not try to manually move or stop the cartridge holder, or you may damage the MultiPASS C50.
Page 58 Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the print head, the silver plate on the bottom of the cartridge, or the silver metal or circuit area on its side. 4.
Page 59 5. Peel the protective foil off the new BJ cartridge’s protective packaging, and remove the cartridge. 6. Lift the orange cap off the cartridge’s print head, then remove the orange tape. Discard the cap and tape immediately. Never attempt to re-attach the cap or tape to the print head, or you can adversely affect the ink ﬂow or quality of the ink colour.
Page 60 7. Hold the cartridge so the label faces outward, tilt it slightly forward and to the right, then slide it into the cartridge holder. 8. Lower the green lock lever completely. The BJ cartridge is now locked into position. Do not try to manually move or stop the cartridge holder, or you may damage the MultiPASS C50.
Page 61 9. Set the paper thickness lever. For printing on plain paper: Cartridge BC-21/21e Colour BJ Cartridge (black) BC-21/21e Colour BJ Cartridge (colour) BC-20 Black BJ Cartridge BC-22/22e Photo Colour BJ Cartridge BC-29F Fluorescent BJ Cartridge See page 2-42 for more information on paper thickness settings. 10.
Page 62: Storing Bj Cartridges
Storing BJ Cartridges Once a BJ cartridge is unwrapped, its print head must be kept from drying out, or it can clog and fail to work properly. A cartridge installed in the MultiPASS C50 is protected from drying out by automatically moving to the home position at the right side of the unit and capping itself.
Page 63: Selecting And Loading The Print Media
Be sure to test the medium you intend to use before ordering it in bulk. If you have any questions about whether a particular medium is suitable for your MultiPASS C50, please contact your local authorised Canon dealer. For complete paper speciﬁcations, see ”Printer” on page A-6.
Page 64: Canon Media
Canon Media Canon provides the following media, all speciﬁcally developed to extend the printing capability of your MultiPASS C50. For details or purchase, contact your local authorised Canon dealer. Canon Bubble Jet Paper LC-301 (water resistant) This water-resistant paper is specially developed for colour printing with Canon Colour BJ printers such as the MultiPASS C50.
Page 65 720 × 360 dpi resolution. Fabric Sheets FS-101 These white cotton fabric sheets are speciﬁcally designed for Canon BJ Colour printers, and enable you to print your own designs for cross stitch, pillows, holiday stockings, and other craft projects.
Page 66: The Printable Area
The Printable Area To ensure the best print quality, make sure the text or graphics you create stay within the printable areas shown below. If not, you can get poor print quality or line feeding problems. (For example, printing outside the bottom margin can produce stains on the bottom edge of the medium.) Plain Paper and Special Media The shaded area in the ﬁgure below shows the printable area for papers.
Page 67: Envelopes
Envelopes The shaded portion below shows the printable area for envelopes. Printable Area: European DL a 220 mm b 6.4 mm c 10.4 mm d 110 mm e 3.0 mm 7.0 mm Chapter 2 U.S. Commercial No. 10 a 9.5 b 0.25 c 1.2 d 4.1...
Page 68: Adjusting The Paper Thickness Lever
Adjusting the Paper Thickness Lever Before loading a print medium into the MultiPASS C50, use the paper thickness lever to adjust the gap between the print head and the print paper to suit the paper’s thickness. If the gap between the print head and the paper is not adjusted properly, smudging or otherwise poor print quality can result.
Page 69 3. Set the paper thickness lever to left, centre, or right according to the following table: Medium Plain paper LC-301 water resistant paper Envelopes HR-101 high-resolution paper GP-101 glossy paper CF-102 transparencies BF-102 back print ﬁlm HG-101 high-gloss ﬁlm FS-101 fabric sheet TR-101 T-shirt transfers Do not try to manually move or stop the cartridge holder, or you may damage the MultiPASS C50.
Page 70: Loading The Print Media
Loading the Print Media Keep the following in mind when selecting or loading media for your MultiPASS C50: You can stack plain paper, envelopes, and other media in the MultiPASS C50’s sheet feeder. The maximum size of the stack depends on the medium: Medium Plain paper Envelopes...
Page 71: Loading Print Media For Automatic Feed
Loading Print Media for Automatic Feed The MultiPASS C50’s sheet feeder can handle media of the following sizes: Paper size: Envelope size: Paper weight: Paper or other media Use the following procedure to load plain paper, CF-102 transparencies, BF-102 back print ﬁlm, or HR-101 high-resolution paper into the MultiPASS C50’s sheet feeder.
Page 72 3. Pick up a stack of sheets and fan the edge that will feed into the MultiPASS C50 ﬁrst, then tap the stack on a ﬂat surface to even its edges. 4. Insert the stack into the sheet feeder until its stops, so that the right edge of the stack is aligned with the right side of the sheet feeder.
Page 73 Make sure the top of the stack is below the paper limit mark 5. Slide the paper guide snugly against the sides of the stack. You are now ready to print. Many media have a ”right” side for printing. If you are using such a medium, make sure you set it in the sheet feeder with the print side facing upward: BF-102 back print ﬁlm: HR-101 high-resolution paper:...
Page 74 Glossy paper Use the following procedure to load GP-101 glossy paper. For best results, load only one sheet of glossy paper into the sheet feeder at a time. 1. Open the printer cover by grasping the document guides and lifting. Make sure the paper thickness lever is set to the centre.
Page 75: Loading Print Media For Manual Feed
Loading Print Media for Manual Feed Follow the steps below to manually feed heavier-weight media (90-105 g/m the MultiPASS C50. You will need to select manual feed from the print dialog box of your Windows application before printing. (See the MultiPASS Desktop Manager User’s Guide for instructions.) Load the sheet when the dialog box prompts you to do so.
Page 76: Using Canon's Specialty Papers
Using Canon’s Specialty Papers Canon provides several different specialty papers you can use with your MultiPASS C50. Printing on High Resolution Paper HR-101 Use the following procedure to load High Resolution Paper HR-101: 1. Open the printer cover by grasping the document guides and lifting.
Page 77 2. With the sticky side up and near the bottom of the cleaning sheet, align the sheet with the right edge of the sheet feeder and slide it in until it stops. 3. Adjust the paper guide to the edge of the cleaning sheet. 4.
Page 78: Printing On Fs-101 Fabric Sheets
Printing on FS-101 Fabric Sheets Follow these steps to load and print on Canon’s FS-101 fabric sheets. Read and follow the precautions and handling instructions included with the FS-101 fabric sheets. Do not use the ﬁxing agent that is supplied with the FS-101 fabric sheet. This agent is not needed when printing with the MultiPASS C50.
Page 79: Using The Paper Output Guides With The Bc-22/22E And Bc-29F Cartridges
Using the Paper Output Guides with the BC-22/22e and BC-29F Cartridges When printing with the BC-22/22e Photo Colour or BC-29F BJ Fluorescent cartridge on HR-101 high-resolution paper, you should use the guides on the MultiPASS C50’s paper output tray to help support the document as it exits the unit.
Page 80: Entering User Information In The Multipass C50
Entering User Information in the MultiPASS When sending documents, you can have your fax number, your name, and the current date and time printed out by the receiving fax. This information is called your Transmit Terminal Identiﬁcation, or TTI, and appears at the top of the received fax in small type.
Page 81: Guidelines For Entering Information
Guidelines for Entering Information The following section explains how to enter user information into the MultiPASS C50. If you pause while entering information and do not make an entry for more than 60 seconds, the MultiPASS C50 returns to standby mode and loses all information you had entered up to that point.
Page 82: Entering Numbers, Letters, And Symbols
Entering Numbers, Letters, and Symbols Each numeric button has a number and a group of uppercase and lowercase letters assigned to it. Use the chart below to determine which number button to press for each character. Button Press the lowercase letter mode. When you are in number mode, ”1”...
Page 83: Editing Information
Entering a single letter For example, you would enter a lowercase letter ”b” like this: 1. Press 2. Press 2 twice to display ”b” on the left of the display. Entering two letters from the same group To enter two letters from the same group, you have to use the right arrow button ( ).
Page 84: Entering Your Identiﬁcation Information
Entering Your Identiﬁcation Information The following pages show you how to enter your name or company name, your fax number, and the date and time, and how to select the type of telephone line connected to your MultiPASS C50. 1. Press FUNCTION. FUNCTION 2.
Page 85 Contact your local phone company if you are not sure what type of phone line you have. 11. Press START/COPY to save the telephone line type. 12. Press STOP to return to standby mode. Chapter 2 UNIT NAME CANON TEL LINE TYPE TOUCH TONE ROTARY PULSE COLOR COPY MEDIA 14:38...
Page 86: Editing Your Identiﬁcation Information
Editing Your Identiﬁcation Information If you ever need to change the user name, fax number, or phone line type, or to reset the date or time, you can use the procedures above to display the settings you need to change, then edit them using the numeric buttons and the buttons.
Page 87: The Multipass C50 Settings
The MultiPASS C50 Settings To customise the MultiPASS C50 to your particular needs, you can adjust general operation, sending, receiving, and speed dialling settings. There are two methods of customising these settings: Method 1: Using the MultiPASS Desktop Manager The MultiPASS Desktop Manager software included with your MultiPASS C50 enables you to adjust settings for the MultiPASS C50 from your PC.
Page 88: General Settings
General Settings Setting Description Setting the date and time Setting the date format Setting the language used on the MultiPASS C50 LCD display Setting whether you want to be prompted to conﬁrm when you delete a document from the MultiPASS Desktop Manager Setting the printing spooler Setting whether the optional...
Page 89: Sending Settings
Sending Settings Setting Description Setting the name that appears in the header of the faxes you send Setting the fax/telephone number that appears in the header of the faxes you send Setting the telephone line type Phone Line Type Setting a preﬁx to access an outside phone line Setting automatic redialling preferences...
Page 90 Setting Description Setting the contrast of the faxes you send Setting the position of the fax heading information (TTI) Setting whether the MultiPASS C50 redials if an error occurs, and which pages are resent Setting the R button options Setting the phone lock options to restrict sending and making calls 2-64...
Page 91: Receive Settings
Receive Settings Setting Description Setting the size of the paper used for printing a fax Setting whether an incoming fax is reduced to ﬁt on the paper Setting the receive mode Setting whether the MultiPASS C50 unit rings for an incoming fax and the number of times it rings Setting how incoming faxes are handled when your...
Page 92 Setting Description Setting whether you want to print documents in the Desktop Manager using a reduced amount of ink Setting fax/telephone switching options Setting whether in manual mode, the MultiPASS C50 automatically switches to fax receiving after a speciﬁed ring time Setting options when an answering machine is...
Page 93: Speed Dialling Settings
Speed Dialling Settings Setting Description Setting one-touch speed dialling numbers Setting coded speed dialling numbers Setting group dialling numbers See the Speed Dial tab Other Options Setting Description Printing a fax stored in memory instead of uploading it to your PC Cleaning the BJ cartridge print head Cleaning the MultiPASS C50...
Page 94: The Multipass C50 Unit Settings
The MultiPASS C50 Unit Settings Details on the settings that can be adjusted from the MultiPASS C50 operation panel are listed in the table below. For detailed instructions on accessing these settings, refer to the page numbers indicated in the table. The factory default settings in the table below are shown in bold type.
Page 95 Setting ALARM VOLUME LINE MONITOR VOL RX CALL LEVEL TEL LINE TYPE COLOR COPY MEDIA R-KEY SETTING Chapter 2 Description Sets the volume of the error alarm sound. Sets the volume of the line monitor (sound during dialling). Sets the volume of incoming calls. Sets the dialling method the MultiPASS C50 uses to match the type of line you have.
Page 96 Setting DISPLAY LANGUAGE FILE PRINT ROLLER CLEANING HEAD CLEANING NOZZLE CHECK 2-70 Setting Up Your MultiPASS C50 Description Sets the language for the message displayed in the LCD during operation of the unit. Prints faxes stored in the MultiPASS C50’s memory instead of uploading them to your Cleans the rollers that feed the recording paper into the MultiPASS C50.
Page 97: Accessing The Multipass C50 Unit Settings
Accessing the MultiPASS C50 Unit Settings The following section describes how to access some of the settings listed on pages 2-68 to 2-70. To Access the VOLUME CONTROL Settings (CALLING VOLUME, KEYPAD VOLUME, ALARM VOLUME, LINE MONITOR VOL) 1. Press FUNCTION. FUNCTION 2.
Page 98: To Access The Rx Call Level, Color Copy Media, Mid Pause Set, And Display Language Settings
8. Use 9. Press START/COPY. The new setting will not be effective until you press the COPY) button. 10. Press STOP to return to standby mode. To Access the RX CALL LEVEL, COLOR COPY MEDIA, MID PAUSE SET, and DISPLAY LANGUAGE Settings 1.
Page 99 5. Press START/COPY. The current setting is displayed. 6. Continue with Step 4 below. To access the MID PAUSE SET and DISPLAY LANGUAGE settings: 2. Use Select MID PAUSE SET or DISPLAY LANGUAGE. 3. Press START/COPY. The current setting is displayed. 4.
Page 100: Testing The Multipass C50
Remove each sheet of ﬁlm after it exits from the unit. Do not let ﬁlm stack up on the output tray. Allow printed ﬁlm to dry before storing it. (Canon ﬁlm needs about 15 minutes to dry properly.) After the ﬁlm dries, cover each printed side with a sheet of plain paper before storing.
Page 101: Chapter 3 Speed Dialling
This chapter describes how to register and use the speed dialling features of the MultiPASS C50. Speed Dialling Methods ... 3-2 One-Touch Speed Dialling ... 3-3 Storing Numbers for One-Touch Speed Dialling ... 3-3 Changing a Number/Name Stored under a One-Touch Speed Dialling Using One-Touch Speed Dialling ...
Page 102: Speed Dialling Methods
Speed Dialling Methods In addition to manual dialling, the MultiPASS C50 provides several ways to dial fax numbers automatically. One-touch speed dialling Dial a fax number by pressing the one-touch speed dialling button that the number is assigned to. Coded speed dialling Dial a fax number by pressing the CODED DIAL button followed by the two-digit code assigned to that fax number.
Page 103: One-Touch Speed Dialling
One-Touch Speed Dialling Storing Numbers for One-Touch Speed Dialling Your MultiPASS C50 can store up to 6 of your most frequently dialled numbers under the one-touch speed dialling buttons. You can register the numbers directly from the MultiPASS C50 operation panel or from the Desktop Manager. See the MultiPASS Desktop Manager User’s Guide for instructions on entering numbers from your PC.
Page 104 If you have ﬁnished registering numbers and names, press STOP to return to the standby mode. Speed Dialling TEL=516 488 6700 button to enter spaces between numbers (spaces are optional NAME CANON U.S.A. :A 14:38 FaxOnly button. (REDIAL)/PAUSE button Chapter 3...
Page 105: Changing A Number/Name Stored Under A One-Touch Speed Dialling Button
Changing a Number/Name Stored under a One-Touch Speed Dialling Button Follow these steps if you want to change a number and/or name registered under a one-touch speed dialling button, or if you want to delete all information stored in a button. 1.
Page 106 If you want to keep the same name, do not enter a new name and go to step 9. Speed Dialling until the whole number is deleted, then press START/COPY. NAME 14:38 FaxOnly TEL= 2131 1250 NAME CANON U.S.A CANON Deutsch.:a Chapter 3...
Page 107 9. Press START/COPY. To change additional numbers and/or names repeat steps 4 to 9. 10. When you are ﬁnished changing numbers and/or names, press STOP to return to standby mode. Chapter 3 05=905 795 1111 14:38 FaxOnly Speed Dialling...
Page 108: Using One-Touch Speed Dialling
Using One-Touch Speed Dialling After registering your one-touch speed dialling numbers, you can use them to send documents as follows: Be sure to adjust the document feed lever before loading your document. See page 6-5 for details. 1. Prepare the document and load it, face down, into the Automatic Document Feeder (ADF).
Page 109 If you do not press the MultiPASS C50 will begin sending automatically. If an error occurs during sending, the MultiPASS C50 will print an error report. If this happens, try sending the fax again. See ”Faxing Problems” on page 8-12 for details on errors. You can also use the one-touch speed dialling buttons to send a document to more than one location at a time.
Page 110: Coded Speed Dialling
Coded Speed Dialling Storing Numbers for Coded Speed Dialling You can store up to 50 telephone/fax numbers for coded speed dialling. As with one-touch speed dialling, you can register the numbers directly from the operation panel of the MultiPASS C50 or from the Desktop Manager. For more details on entering numbers from your PC, refer to the MultiPASS Desktop Manager User’s Guide.
Page 111 7. Use the numeric buttons to enter the telephone/fax number you want to store. PQRS WXYZ The telephone/fax number can be up to 120 digits long. Press the and are ignored during dialling). If you want to clear a mistaken entry, press the To enter a pause in the number, press the one or more times.
Page 112: Changing A Number/Name Stored Under A Coded Speed Dialling Code
Changing a Number/Name Stored under a Coded Speed Dialling Code Follow these steps if you want to change the number and/or name registered under a coded speed dialling code, or if you want to delete all information stored under a code. 1.
Page 113 If you want to keep the same name, do not enter a new name and go to step 10. Chapter 3 until the whole number is deleted, then press START/COPY. NAME 14:38 FaxOnly TEL= 545 8545 NAME CANON HONG KON:A CANON EUROPA :A Speed Dialling 3-13...
Page 114 10. Press START/COPY. To change additional number and/or names, repeat steps 5 to 10. 11. Press STOP to return to the standby mode. 3-14 Speed Dialling 06= 49 39 25 25 14:38 FaxOnly Chapter 3...
Page 115: Using Coded Speed Dialling
Using Coded Speed Dialling After registering your coded speed dialling numbers, you can use them to send documents as follows: Be sure to adjust the document feed lever before loading your document. See page 6-5 for details. 1. Prepare the document and load it, face down, into the Automatic Document Feeder (ADF).
Page 116 If you do not press the MultiPASS C50 will begin sending automatically. If an error occurs during sending, the MultiPASS C50 will print an error report. If this happens, try sending the fax again. See ”Faxing Problems” on page 8-12 for details about errors. You can also use coded speed dialling to send a document to more than one location at a time.
Page 117: Group Dialling
Group Dialling If you frequently send faxes to the same group of people, you can create a ”group.” Groups are stored under one-touch speed dialling buttons or coded speed dialling codes and are entered from the MultiPASS C50 operation panel or from the MultiPASS Desktop Manager.
Page 118 To store a group under a one-touch speed dialling button: 5. Use 06). If a group or number is already registered under the button you select, GROUP DIAL or 1-TOUCH SPD DIAL is displayed. To store a group under a coded speed dialling code: 5.
Page 119 7. Enter the speed dialling numbers you want to store in the group: FUNCTION To enter a number stored under a one-touch speed dialling button, press FUNCTION, press the desired one-touch speed dialling button(s), then FUNCTION again. FUNCTION To enter a number stored under a coded speed dialling code, press CODED DIAL CODED DIAL, then enter the two-digit code for the number using the numeric buttons.
Page 120 You can enter up to 16 characters for the name. 9. Press START/COPY. 10. To enter additional group, repeat steps 5 to 9. -or- If you have ﬁnished registering groups press STOP to return to standby mode. 3-20 Speed Dialling NAME CANON GROUP 1 :1 14:38 FaxOnly Chapter 3...
Page 121: Using Group Dialling
Using Group Dialling To send a fax to a group, follow these instructions. Be sure to adjust the document feed lever before loading your document. See page 6-5 for details. 1. Prepare the document and load it, face down, into the Automatic Document Feeder (ADF).
Page 122 3-22 Speed Dialling Chapter 3...
Page 123 This chapter describes how to use your MultiPASS C50 to send faxes. Preparing to Send a Fax ... 4-3 Setting the Resolution and Contrast ... 4-3 Sending Methods ... 4-6 Dialling Methods ... 4-7 Sending Documents ... 4-8 Manual Sending Via the Handset ... 4-8 Memory Sending ...
Page 124 Sending Faxes Chapter 4...
Page 125: Chapter 4 Sending Faxes
Setting the Resolution and Contrast Setting the Scanning Resolution Canon’s Ultra High Quality (UHQ faxes with a print quality that is very close to that of the original document. The MultiPASS C50 also lets you adjust the resolution it uses in sending faxes to best suit your particular document.
Page 126: Setting The Scanning Contrast
2. Press RESOLUTION to display the resolution you want. RESOLUTION 3. Continue with the operation you wish to complete. If you do not proceed with any other operation, the LCD display returns to standby mode after about 5 seconds. Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document.
Page 127 3. Press START/COPY, then use 4. Press START/COPY. The currently set contrast setting appears. 5. Press You can select STANDARD, DARKER, or LIGHTER. You can cancel and return to standby mode by pressing the button any time before pressing the 6.
Page 128: Sending Methods
Sending Methods Manual Sending Via the Handset Use manual sending via the handset if you want to speak with the other party before sending a fax to them. With manual sending via the handset, you dial, converse normally and when they are ready to receive your fax, press the (START/COPY) button to begin sending.
Page 129: Dialling Methods
Dialling Methods There are several ways of dialling the number of the party you want to send to: Regular dialling Use the numeric buttons to dial the recipient’s fax number. One-touch speed dialling Press the one-touch speed dialling button (1 to 6) under which you have registered the number you want to send to.
Page 130: Sending Documents
Sending Documents This section describes how to send faxes with the MultiPASS C50. Manual Sending via the Handset If you have the optional handset or an extension phone connected to your MultiPASS C50, you can send faxes manually. This allows you to talk to the other party before sending the fax, which can be useful if the other party uses a single line for both voice and fax transmissions.
Page 131 3. If a person answers, you can converse normally. When you are ready to send the fax, ask the person to press the start button on their fax, or set their fax machine to receive. Then press START/COPY on the MultiPASS C50 and hang up.
Page 132: Memory Sending
Memory Sending Memory sending is a quick and easy way to send a fax. When you use memory sending, the MultiPASS C50 scans the document into its memory as it dials the fax number. If the line is free, the MultiPASS C50 begins sending the fax as it scans the rest of the document.
Page 133 2. Use the numeric buttons to dial the other party’s fax number. PQRS WXYZ Use one of the dialling methods described on page 4-7. If you must ﬁrst dial a digit to get an outside line (e.g. ”9”), press the (REDIAL)/PAUSE button to add a pause after that digit, as shown in the example above.
Page 134: Cancelling Sending
Cancelling Sending If you want to stop sending before the fax is ﬁnished, do the following. 1. Press STOP. If you are sending manually, the transmission is cancelled immediately. If you are sending from memory, the following appears in the display: 2.
Page 135: Removing The Document From The Automatic Document Feeder (Adf)
1. Open the operation panel by gently pulling it toward you. 2. Remove the jammed page by pulling it in either direction. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line. Chapter 4 Sending Faxes...
Page 136 3. When you are ﬁnished, close the operation panel by pressing it down from the centre as shown. Be sure to close the operation panel until it locks into place. Otherwise the unit will not function properly. 4-14 Sending Faxes Chapter 4...
Page 137: Redialling
Redialling Manual Redialling If you are sending a fax manually (using the handset), you can redial by pressing (REDIAL)/PAUSE button. This redials the last number that was dialled with the numeric buttons. (This also starts redialling regardless of whether automatic redialling is enabled.) To cancel manual redialling, simply press the Automatic Redialling with Memory Sending With memory sending, you can set the MultiPASS C50 to automatically dial the...
Page 138: Cancelling Automatic Redialling
During sending: If you used one-touch or coded speed dialling to dial the number, the name registered under that button or code will also be displayed. If the receiving fax machine does not answer on the last attempt, the MultiPASS C50 displays BUSY/NO SIGNAL (if the unit is set not to print a report).
Page 139 3. To cancel the redialling, press the following displays: The unit then prints an error report (if set to print one): If the Automatic Report setting in the Send Fax tab of the MultiPASS Desktop Manager is set to off, the error report will not be printed out. For details on changing the setting, refer to the MultiPASS Desktop Manager User’s Guide.
Page 140: Sequential Broadcasting
Sequential Broadcasting Sending a Document to More Than One Destination The MultiPASS C50’s sequential broadcasting feature lets you send your fax to a sequence of up to 57 fax numbers, using any combination of dialling methods as follows: One-touch speed dialling: up to 6 destinations Coded speed dialling: up to 50 destinations Manual dialling (with the numeric buttons): 1 destination only You can enter the one-touch speed dialling and coded speed dialling destinations...
Page 141: Sending A Document Using Group Dialling
Manual dialling: enter the number using the numeric buttons, then press START/COPY to add the number to the broadcast list. (You can only enter one number manually.) PQRS WXYZ After entering the ﬁrst one-touch speed dialling button or coded speed dialling code, you have ﬁve seconds to enter another speed dialling button or code before the MultiPASS C50 begins sending automatically.
Page 142: Dialling Through A Switchboard
Dialling Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your MultiPASS C50 is connected through a PBX or other telephone switching system, you have to dial the outside line access number ﬁrst, and then dial the number of the party you are calling.
Page 143 5. Press START/COPY, then press switching system. 6. Press START/COPY. If you selected PREFIX in step 5 7. Enter the outside line access number using the numeric buttons. PQRS WXYZ You can enter up to 19 digits for the outside line access number. /PAUSE 8.
Page 144: Long Distance Dialling
Long Distance Dialling When you register a long distance number, you may have to insert a pause either within or after the number. For long distance dialling, the location and length of the pause may differ depending on the telephone system. How to Enter Pauses Use this procedure to enter pauses within or at the end of numbers.
Page 145: Conﬁrming A Dial Tone
Conﬁrming a Dial Tone Use this feature only when you register a number. In some areas you may have to conﬁrm the dial tone in the middle of the facsimile number before dialling the rest of the number. This is called dial tone detection. 1.
Page 146: Using Tone Dialling On A Pulse Line
Using Tone Dialling on a Pulse Line Even if you have a pulse line, the MultiPASS C50 enables you to use tone dialling once you have connected to the number you are calling. This lets you take advantage of many services that require tones, such as selecting options from telephone ”touch-line”...
Page 147: If A Power Cut Occurs
16/12 98 WED 10:12 FAX 321 456 7777 TX/RX NO MODE 0001 B’CAST [ 01] Canon TOKYO [ 02] Canon ESPAÑA 0002 TRANSMIT [ 02] Canon TOKYO If there are one or more documents in the image memory when the power is cut off, the LCD will display PRINTING REPORT when the power is restored.
Page 148 4-26 Sending Faxes Chapter 4...
Page 149: Chapter 5 Receiving Faxes
This chapter describes how to use your MultiPASS C50 to receive faxes. Different Ways to Receive a Fax ... 5-2 Setting the Receive Mode ... 5-3 Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode ... 5-4 Receiving Faxes Manually: MANUAL MODE ... 5-6 Receiving Faxes Automatically: FAX ONLY MODE ...
Page 150: Receiving Faxes
Different Ways to Receive a Fax The MultiPASS C50 provides you with four different modes for receiving faxes. To decide which mode will best suit your requirements, consider how you want to use the MultiPASS C50: Fax/Tel Mode: Use this mode if you will occasionally use the MultiPASS C50 as a telephone.
Page 151: Setting The Receive Mode
Setting the Receive Mode Set the MultiPASS C50’s receive mode as follows: 1. Press RECEIVE MODE. RECEIVE MODE The LCD display shows the current receive mode setting. 2. If you want to change the receive mode, press RECEIVE MODE repeatedly RECEIVE MODE until the mode you want appears.
Page 152: Receiving Faxes And Phone Calls Automatically: Fax/Tel Mode
Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode See page 5-3 to select Fax/Tel Mode. In Fax/Tel Mode, the MultiPASS C50 monitors all incoming calls to see whether the call is from another fax machine or from a telephone: Type of call Telephone charges begin for caller.
Page 153 If the call is from a fax machine, the MultiPASS C50 receives the fax automatically. If the call is a telephone call, the MultiPASS C50 rings to alert you to pick up the handset. If you do not pick up the handset within 22 seconds, the MultiPASS C50 stops ringing, checks again to make sure the call is not from a fax machine, then hangs up.
Page 154: Receiving Faxes Manually: Manual Mode
Receiving Faxes Manually: MANUAL MODE See page 5-3 to select Manual Mode. To use this feature, the optional handset or a telephone must be plugged into the telephone jack of the MultiPASS C50. See ”Connecting the Optional Handset, a Telephone or Answering Machine” on page 2-17. You must also use the MultiPASS Desktop Manager to enable the REMOTE RX setting and select the two-digit ID code (the default code is 25).
Page 155 If you have an answering machine connected to your MultiPASS C50 that can carry out remote-control operations (controlling your answering machine from a remote telephone), the security code for this function may be the same as the two-digit ID code described above. If so, make sure you change the MultiPASS C50’s two-digit ID code to make it distinct from the answering machine’s security code.
Page 156: Receiving Faxes Automatically: Fax Only Mode
Receiving Faxes Automatically: FAX ONLY MODE When the MultiPASS C50 is set up for a dedicated line, set FAX ONLY MODE to automatically receive documents whenever a call comes over the fax line. 1. Make sure the MultiPASS C50 is set up to receive over a dedicated fax line. 2.
Page 157: Connecting The Optional Handset, A Telephone, Or Answering Machine
”Connecting the Optional Handset, a Telephone, or Answering Machine” on page 2-17. Canon does not recommend using an ”answering service” (like those offered by local telephone companies that provide voice mail) on the telephone line you are connecting to the MultiPASS C50. If you do subscribe to an answering service, you may want to dedicate a separate line for fax communication only and connect that line to the MultiPASS C50.
Page 158: Documents Received In Memory
Documents Received in Memory The MultiPASS C50 will automatically receive incoming faxes into its memory if it encounters a problem that prevents it from printing normally. The LCD will display REC’D IN MEMORY and a message showing the problem. See below for correcting the problem.
Page 159 Cause: Action: Add paper to the sheet feeder and press the Cause: Action: Clear the jam, then press the Chapter 5 LOAD PAPER The MultiPASS C50 ran out of paper. ”Loading Print Media for Automatic Feed” on page 2-45. CLEAR PAPER JAM A paper jam occurred.
Page 160: Printing A Received Fax When Your Computer Is Off
Printing A Received Fax When Your Computer Is Off To print received faxes rather than transferring them to your PC, do not turn on your PC and follow these steps: 1. Press FUNCTION. FUNCTION 2. Press 3. Press START/COPY. The MultiPASS C50 then prints all received faxes currently in memory. When you print the fax, it is erased from memory and can no longer be transferred to the PC.
Page 161: Receive While Registering, Copying, Or Printing
Receiving While Registering, Copying, or Printing Since the MultiPASS C50 is a multitasking device, it can receive faxes and phone calls while you are entering your user information or other settings, making copies, or printing a report. If your MultiPASS C50 is set to print received faxes, the faxes are stored in memory if they arrive while you are making copies or printing.
Page 162: Cancelling An Incoming Fax
Cancelling an Incoming Fax To cancel an incoming fax, follow this procedure: 1. Press STOP. 2. Press 5-14 Receiving Faxes CANCEL? YES #NO to stop receiving, or # to resume receiving a fax. Chapter 5...
Page 163: Chapter 6 Scanning Documents And Making Copies
Scanning Documents and Making This chapter describes how to load documents into the MultiPASS C50 for faxing, copying, or scanning, and tells how to make copies. Scanning Documents ... 6-2 Types of Documents You Can Scan ... 6-2 Selecting Automatic/Manual Document Feed ... 6-5 Adding Pages to the Document in the Automatic Document Feeder Making Copies ...
Page 164: Scanning Documents
Scanning Documents The ﬁrst step in scanning a document is to load the document into the MultiPASS C50’s Automatic Document Feeder (ADF). You can then use the MultiPASS Desktop Manager to scan documents and save the scanned images as .TIF, .BMP, .PCX, or .DCX ﬁles.
Page 165 When the document feed lever is set to Manual Document Feed: Size: Quantity: Thickness: Weight: Problem documents To prevent paper jams in the Automatic Document Feeder (ADF), do not use any of the following in the MultiPASS C50: WRINKLED OR CREASED PAPER CARBON PAPER OR CARBON-BACKED...
Page 166: Effective Image Size
Effective Image Size The MultiPASS C50 does not scan the areas within the maximum margins of 4.5 mm on either side of the sheet and 4.0 mm on the top and bottom. Make sure your document’s text and graphics do not extend into these margins. MAX.
Page 167: Selecting Automatic/Manual Document Feed
In order to protect the surface or your photos and other delicate documents from being damaged when feeding through the Automatic Document Feeder (ADF), place the document in a carrier sheet. For details on the carrier sheet, contact your authorised Canon dealer or the Canon help line. Chapter 6 Automatic document feed...
Page 168: Loading Documents For Automatic Feed
Loading Documents for Automatic Feed 1. Make sure the document feed lever is set to automatic document feed. 2. If the document has multiple pages, tap it on a ﬂat surface to even the stack’s edges. Scanning Documents and Making Copies Chapter 6...
Page 169 3. Adjust the document guides to the width of the document. 4. Gently insert the document face-down (top of the document towards you) into the Automatic Document Feeder (ADF) until you hear a beep. Chapter 6 Scanning Documents and Making Copies...
Page 170 The document is now ready for scanning. The MultiPASS C50 automatically feeds the pages one by one from the bottom of the stack. Scanning Documents and Making Copies Chapter 6...
Page 171 Trouble With Multipage Documents If you have trouble feeding a multipage document, do the following: 1. Remove the stack and tap it on a ﬂat surface to even the edges. 2. ”Slant” the stack so that its front edge is bevelled as shown below, then insert the stack into the Automatic Document Feeder (ADF).
Page 172: Loading Documents For Manual Feed
Loading Documents for Manual Feed 1. Make sure the document feed lever is set to manual document feed. When using manual feed, use a carrier sheet to avoid scratching the surface of important documents (photographs, for example). 2. Adjust the document guides to the width of the document. 6-10 Scanning Documents and Making Copies Chapter 6...
Page 173 3. Gently insert the document face-down (top of the document towards you) into the Automatic Document Feeder (ADF) until you hear a beep. The document is now ready for scanning. Chapter 6 Scanning Documents and Making Copies 6-11...
Page 174: Adding Pages To The Document In The Automatic Document Feeder (Adf)
Adding Pages to the Document in the Automatic Document Feeder (ADF) When the MultiPASS C50 is set for automatic document feed, the Automatic Document Feeder (ADF) can hold up to 20 A4-size, 20 letter-size, or 10 legal-size pages at a time (75-90 g/m document has more pages than this, you can add pages while the MultiPASS C50 is scanning, as follows: 1.
Page 175: Making Copies
Making Copies One of the MultiPASS C50’s convenient features is its ability to make up to 99 high-quality copies of a document. To make copies, do the following: Be sure to adjust the document feed lever before loading your document. See page 6-5 for details.
Page 176 When copying in black and white: You cannot make copies in STANDARD resolution, but must use FINE or PHOTO resolution instead. (STANDARD does not appear as one of the available resolutions.) FINE resolution works well for copying most text documents. Use PHOTO resolution when copying documents that contain photographs.
Page 177 6. Press START/COPY to begin copying: To stop copying, press panel to remove the document. See ”Jams in the Automatic Document Feeder (ADF)” on page 8-6. If an error occurs during copying, the message START AGAIN appears in the display, and you will need to reload the document and start copying again.
Page 178 6-16 Scanning Documents and Making Copies Chapter 6...
Page 179: Chapter 7 Printing From Your Pc
This chapter describes how to use the MultiPASS C50 to print from your PC. It describes how to prepare the print media, and gives some advice on printing with colour. Paper Handling ... 7-2 Selecting Paper Types ... 7-2 Printing on Envelopes ... 7-2 Some Advice for Colour Printing ...
Page 180: Paper Handling
The MultiPASS C50’s sheet feeder can hold up to 10 envelopes. European DL envelopes and U.S. Commercial No. 10 (COM10) envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder, but Canon cannot guarantee consistent performance on envelope sizes other than DL or Commercial No.
Page 181 Follow these steps to stack envelopes in the sheet feeder. 1. Arrange the stack of envelopes on a ﬁrm, clean surface and press down ﬁrmly on the envelopes’ edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from inside the envelopes.
Page 182 3. Make sure the ﬂaps of the envelopes are ﬂat and not curled. FLAP 4. Open the printer cover by grasping the document guides and lifting to make sure the paper thickness lever is set properly. For more details, see ”Adjusting the Paper Thickness Lever” on page 2-42.
Page 183 6. Slide the stack of envelopes into the sheet feeder until it stops. Align the paper guide with the left edge of the stack. The MultiPASS C50 is now ready to print envelopes. Chapter 7 Printing From Your PC...
Page 184: Some Advice For Colour Printing
Some Advice for Colour Printing Your Canon MultiPASS C50 is a powerful colour printer. If this is the ﬁrst time you have used a colour printer, read this section for some tips on printing with colour effectively. Colour lets you strengthen the visual impact of reports, memos, and presentations.
Page 185: Understanding Your Computer's Monitor And Colour
Your application may also offer a number of colour-control functions, such as dithering, intensity, or hue: Dithering creates colours with patterns of alternating dots. For example, an alternating red and white dither pattern can create pink. Intensity (saturation) lets you adjust the depth of a colour if the printout appears lighter or darker than the image on the monitor.
Page 186: Improving Print Speed
Improving Print Speed The MultiPASS C50 can produce a full spectrum of up to 16.7 million colours. When printing with black ink only, the driver only has to process information for one colour. When printing in colour, however, the MultiPASS C50 has to process signiﬁcantly more information and prints more slowly.
Page 187: Controlling Printing Costs
Controlling Printing Costs Printing in colour costs more than printing in black. To keep your colour printing costs down, follow these guidelines: Use Draft mode with the BC-21/21e Colour BJ cartridge or the BC-22/22e Photo Colour BJ cartridge to print drafts. Or use the BC-20 Black BJ cartridge.
Page 188 7-10 Printing From Your PC Chapter 7...
Page 189: Troubleshooting
If You Cannot Solve the Problem ... 8-3 Problems Index ... 8-4 Paper Jams ... 8-6 Problems Feeding Paper Into the MultiPASS C50 Sheet Feeder ... 8-9 Faxing Problems ... 8-12 Telephone Problems ... 8-17 Copying Problems ... 8-18 Printing Problems ... 8-19 Print Quality Problems ...
Page 190 If the MultiPASS C50 makes strange noises, emits smoke, or strange smells, unplug it immediately and contact your local authorised Canon dealer or the Canon help line. Do not attempt to disassemble or repair the unit yourself. Troubleshooting Chapter 8...
Page 191: If You Cannot Solve The Problem
If You Cannot Solve the Problem If you have a problem with your MultiPASS C50 and cannot solve it using the information in this chapter, contact your local authorised Canon dealer or the Canon help line. Attempting to repair the MultiPASS C50 yourself may void the limited warranty.
Page 192: Problems Index
Problems Index Problem Problems Feeding Paper Into the MultiPASS C50 Sheet Feeder Faxing Problems Telephone Problems Copying Problems Troubleshooting Paper does not feed into the MultiPASS C50 sheet feeder ... 8-9 Printing is skewed ... 8-9 Several sheets load into the MultiPASS C50 at once ... 8-10 Transparencies or back print ﬁlm do not feed correctly ...
Page 193 Problem Printing Problems Print Quality Problems Colour Printing and Copying Problems General Problems Chapter 8 The ALARM light comes on and the MultiPASS C50 beeps while printing ... 8-19 Nothing prints ... 8-20 The BJ cartridge moves, but no print appears on the paper ... 8-21 The MultiPASS C50 suspends printing after each line ...
Page 194: Paper Jams
Paper Jams On occasion, the document feeding into the MultiPASS C50’s Automatic Document Feeder (ADF) or the paper in its sheet feeder may misfeed or jam. If this happens, you can usually ﬁx the problem using one of the following procedures.
Page 195 3. Remove the jammed page by pulling it in either direction. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line. 4. Gently push the operation panel shut until it clicks.
Page 196: Jams In The Sheet Feeder
Jams in the Sheet Feeder Use this procedure if the recording paper jams or misfeeds in the sheet feeder. If this happens, the message CLEAR PAPER JAM appears in the display. 1. Gently pull any jammed paper out of the unit as shown. 2.
Page 197: Problems Feeding Paper Into The Sheet Feeder
Problems Feeding Paper into the Sheet Feeder If you are having problems feeding paper or other media into the MultiPASS C50’s sheet feeder, check the following table. Whenever you correct one of these problems, be sure to remove the paper from the sheet feeder and load it again.
Page 198 Problem Several sheets load into the MultiPASS C50 at once Transparencies or back print ﬁlm do not feed correctly The paper jams repeatedly 8-10 Troubleshooting Possible cause Paper may not be loaded in the sheet feeder correctly. Sheets of paper may be sticking together.
Page 199 Problem Envelopes will not feed Chapter 8 Possible cause The envelopes may not be loaded correctly. The correct envelope size may not be selected in your printer driver. The envelopes may not meet the MultiPASS C50’s speciﬁcations. Solution Make sure the envelopes are loaded properly.
Page 200: Faxing Problems
If none of the above solve the problem, try unplugging the MultiPASS C50 for at least ﬁve seconds, then plugging it back in. If the problem persists, contact your local authorised Canon dealer or help line. Please note that any documents stored in memory will be erased when the MultiPASS C50 is unplugged.
Page 201 Problem Possible cause Images on faxes The receiving fax machine may received from the not be working properly. MultiPASS C50 are spotted or dirty The document may not be properly inserted in the Automatic Document Feeder (ADF). The MultiPASS C50 The receiving fax machine may cannot send a fax using not support ECM.
Page 202: Receiving Faxes
Receiving Faxes Problem The MultiPASS C50 cannot receive faxes automatically 8-14 Troubleshooting Possible cause The MultiPASS C50 may not be set to receive faxes automatically. The MultiPASS C50 may have a document in memory, leaving little or no memory available. An error may have occurred during reception.
Page 203 Problem The MultiPASS C50 will not switch between telephone and fax calls automatically The MultiPASS C50 will not receive faxes manually Chapter 8 Possible cause The MultiPASS C50 may not be in Fax/Tel Mode. The MultiPASS C50 may have a document in memory. An error may have occurred during reception.
Page 204 Problem The print quality is poor Also see ”Printing Problems” on page 8-19. The MultiPASS C50 cannot receive faxes using ECM (ECM RX does not appear in the LCD display when receiving) Nothing prints 8-16 Troubleshooting Possible cause You may not be using the correct paper.
Page 205: Telephone Problems
Problem Received faxes are blotched or uneven Errors occur frequently while receiving Telephone Problems Problem The MultiPASS C50 cannot dial The phone disconnects while you are talking on the line Chapter 8 Possible cause The telephone lines may be in poor condition, or you may have a bad connection.
Page 206: Copying Problems
Copying Problems Problem The MultiPASS C50 will not make a copy MEMORY FULL appears in the LCD display when you are making multiple copies For colour copying problems, see ”Colour Printing and Copying Problems”on page 8-26. 8-18 Troubleshooting Possible cause The MultiPASS C50 may have a BC-21/21e Colour BJ cartridge installed, and its...
Page 207: Printing Problems
ALARM light will be off, the BJ cartridge will move to its home position, and the LCD display will show the time and receiving mode (standby mode). If the ALARM light stays on, call your local authorised Canon dealer or the Canon help line. Troubleshooting 8-19...
Page 208 Problem Nothing prints 8-20 Troubleshooting Possible cause The power cord may not be plugged in securely. The interface cable may not be securely connected to the MultiPASS C50 and the computer. The interface cable may not be the correct type. The MultiPASS C50 or computer were turned on while you were connecting the...
Page 209 Problem The BJ cartridge moves, but no print appears on the paper The MultiPASS C50 suspends printing after each line Your PC indicates a device time-out Chapter 8 Possible cause The BJ cartridge or an ink tank may not be installed properly.
Page 210 Problem The printed output is not what you expected 8-22 Troubleshooting Possible cause There may be a communication problem between the MultiPASS C50 and your PC. The interface cable may not be securely connected to the MultiPASS C50 and the computer.
Page 211 Problem Printout does not match paper size If the print head prints on the platen, clean the ink off the platen by launching Notepad and setting the application to print 2 or 3 blank sheets of paper. The printout curls Chapter 8 Possible cause Paper may not be loaded and...
Page 212: Print Quality Problems
Print Quality Problems If your print quality is not what you expect it to be, check the problems and solutions below. Problem Print is not clear Output appears jagged The printout has dots of ink splashed on it The printout has white streaks or missing dots 8-24 Troubleshooting...
Page 213 Problem Output is faint Printing takes too much time The printout contains blurred or smudged ink Chapter 8 Possible cause You may be using Draft print quality or Fine mode. You may be using Fine mode. The medium you are using may not be supported by the MultiPASS C50.
Page 214: Colour Printing And Copying Problems
Colour Printing and Copying Problems Use the following to correct problems you may have while using the MultiPASS C50 to print in colour. Problem Colours are missing, and the output contains only black ink Colours are broken or uneven 8-26 Troubleshooting Possible cause The MultiPASS C50 Printer...
Page 215 Problem Colours generally print incorrectly Some colours are impossible to match exactly, though the MultiPASS C50 is designed to come as close as possible. Colours in a line are uneven or different from those in previous lines Chapter 8 Possible cause The MultiPASS C50 Printer Driver may not be selected.
Page 216 Problem Hue changes Printed blue looks purple Colour images are missing some detail 8-28 Troubleshooting Possible cause The print head nozzles may be clogged with dust. An ink tank may be empty. Blue prints as purple because of the different technologies used by the PC’s monitor and the MultiPASS C50: the monitor uses RGB (Red,...
Page 217: General Problems
If the display remains blank, unplug the MultiPASS C50, wait ﬁve seconds, then plug it in again. If the display still remains blank, call your local authorised Canon dealer or the Canon help line. Troubleshooting 8-29...
Page 218: Error Codes, Messages, And Solutions
Error Codes, Messages, and Solutions This table lists the error messages that appear in the MultiPASS C50’s LCD display and the corresponding error codes that appear in activity reports, and tells what to do for each. Message AUTO REDIAL BUSY/NO SIGNAL CALLING CARTRIDGE JAMMED 8-30...
Page 219 Message CHANGE CARTRIDGE CHECK DOCUMENT CHECK PAPER SIZE CHECK PRINTER CLEAR PAPER JAM COMMUNICATING PLEASE WAIT Chapter 8 Error Code Cause #052 The BJ cartridge is empty or its ink has dried out. The MultiPASS C50’s image memory may be full because the BJ cartridge ran out of ink.
Page 220 Message DOC TOO LONG DOCUMENT READY ECM RX ECM TX HANG UP PHONE INSTALL BC-21 INSTALL BC-21/20 LOAD PAPER 8-32 Troubleshooting Error Code Cause #003 It took more than 32 minutes to send or copy a document. It took more than 32 minutes to receive a document.
Page 221 Message MEMORY FULL MEMORY FULL PLEASE WAIT MEMORY USED nn% NO ANSWER NO TEL # NOT AVAILABLE PLEASE WAIT PUT IN CARTRIDGE Chapter 8 Error Code Cause #037 The MultiPASS C50’s memory is full because it has received too many documents, or a very long or detailed document.
Page 222 Message REC’D IN MEMORY RECEIVED IN FILE START AGAIN TX/RX CANCELLED TX/RX NO. nnnn 8-34 Troubleshooting Error Code Cause – The paper or ink ran out, or a paper jam occurred, so the MultiPASS C50 received the document in memory. –...
Page 223: Maintaining Your Multipass C50
Maintaining Your MultiPASS C50 Your MultiPASS C50 requires no maintenance other than periodic cleaning, and replacing the BJ ink cartridges or tanks as needed. Cleaning the MultiPASS C50 ... 9-2 Cleaning the MultiPASS C50’s Exterior ... 9-2 Cleaning the MultiPASS C50’s Interior ... 9-2 Cleaning the Scanner Components ...
Page 224: Cleaning The Multipass C50
Cleaning the MultiPASS C50 Clean your MultiPASS C50 regularly to keep it in good operating condition. Follow these precautions whenever you clean the MultiPASS C50: When the power cord is disconnected, the image memory is completely erased. Therefore, before you begin cleaning the MultiPASS C50, be sure to print any faxes stored in its memory.
Page 225 Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the interior of the MultiPASS C50, as they can damage its components. Avoid touching the print head or ribbon cable inside the MultiPASS C50. 1.
Page 226: Cleaning The Scanner Components
Cleaning the Scanner Components Periodically check and clean the scanning components as explained here. When you unplug the unit, any faxes stored in memory will be erased. Be sure to print out any documents received in memory before unplugging the unit. See pages 5-10 to 5-12.
Page 227 3. Clean the components as described below. Separation roller Wipe with a soft, dry clean cloth to clean the rollers. Separation guide Wipe with a dry, soft cloth. White sheet and scanning glass Use a clean, soft, lint-free cloth moistened with water to clean the white sheet and scanning glass, then wipe them with a soft, dry, lint free cloth.
Page 228 4. Clean the shaded areas of the operation panel and the unit. Dirt and dust particles that collect on the underside of the operation panel also affect the quality of the documents you copy or send. 5. Use a soft, dry clean cloth to wipe up paper dust around the rollers. Maintaining Your MultiPASS C50 Chapter 9...
Page 229 6. When you are ﬁnished, close the operation panel by pressing it down from the centre as shown. Be sure to close the operation panel until it locks into place, or the unit will not function properly. 7. Plug the unit back in. Chapter 9 Maintaining Your MultiPASS C50...
Page 230: Maintaining Bj Cartridges
Maintaining BJ Cartridges One of the most important elements in maintaining your MultiPASS C50’s excellent print quality is to clean the BJ cartridge’s print head regularly, and to replace the BJ ink cartridges and tanks promptly when needed. Printing the Nozzle Check Pattern Print the nozzle check pattern to test the BJ cartridge installed in the MultiPASS C50.
Page 231: Cleaning And Testing The Bj Cartridge Print Head
Cleaning and Testing the BJ Cartridge Print Head The print head in the BJ print cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your MultiPASS C50 is equipped with a print head cleaning function that does this.
Page 232: When To Replace The Bj Cartridge
When to Replace the BJ Cartridge How frequently you need to replace your MultiPASS C50’s BJ cartridge or one of its ink tanks depends on how you use your MultiPASS C50. If you print a good deal of graphics, halftones, or greyscales, you will need to replace the cartridge more often than if you print mainly text.
Page 233 Canon’s colour BJ printers, and are the only ones Canon recommends. Also, the BCI-21 Colour and BCI-21 Black ink tanks are designed speciﬁcally for the BC-21/21e Colour BJ cartridge, and are the only ones Canon recommends for the BC-21/21e. Chapter 9...
Page 234: Replacing The Bj Cartridge
Replacing the BJ Cartridge When replacing BJ cartridges, always follow the precautions and cartridge selection guidelines given in ”Guidelines for Using and Maintaining BJ Cartridges” on page 2-27. Replace the BJ print cartridge as follows. 1. Make sure the MultiPASS C50 is plugged in. 2.
Page 235 Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the print head, the silver plate on the bottom of the cartridge, or the silver metal or circuit area on its side. 4.
Page 236 6. Peel the foil off of the new BJ cartridge’s protective packaging, and remove the cartridge. 7. Pull the orange cap off of the cartridge’s print head, then remove the orange tape. Discard the cap and tape immediately. Never attempt to re-attach the cap or tape to the print head, or you can adversely affect the ink’s colour and ﬂow.
Page 237 8. Hold the cartridge so that its label faces outward, tilt it slightly forward and to the right. Slide it into the cartridge holder. 9. Make sure the cartridge is pressed against the back of the holder, then lower the green lock lever completely. The BJ cartridge is now locked into position. Do not manually move the mechanism that houses the BJ cartridge or you will damage the unit.
Page 238 Do not unplug the MultiPASS C50 unless the cartridge holder is in its home position on the right. If you unplug the unit while it is printing, or move the ink cartridge from the home position, the cartridge will not be capped and can dry out.
Page 239: Replacing An Ink Tank In The Bc-21/21E Colour Bj Cartridge
Replacing an Ink Tank in the BC-21/21e Colour BJ Cartridge If you are using the BC-21/21e Colour BJ cartridge and perform a print operation correctly but the output is blank, one of the BC-21/21e’s ink tanks may be out of ink.
Page 240 The colour ink tank is on the left, and the black ink tank is on the right. BCI-21 COLOUR INK TANK 4. Remove the empty ink tank by grasping the tab on the top of the empty tank and pulling forward to release it. Then lift out the ink tank from the BJ cartridge.
Page 241 6. Take the new ink tank out of its bag and remove its orange cap. Be careful not to touch the bottom of the ink tank, as you may get ink on your hands. DO NOT TOUCH Chapter 9 Maintaining Your MultiPASS C50 9-19...
Page 242 7. Slide the new ink tank into the empty slot. l - 2 8. Press ﬁrmly on the tab on top of the new ink tank, in the direction shown below, until the tab snaps into place. 9. If you need to replace the other tank, repeat steps 4 through 8. 10.
Page 243: Transporting The Multipass C50
Transporting the MultiPASS C50 Whenever you plan to transport the MultiPASS C50, you need to prepare it so it will not be damaged during the move. 1. Do NOT remove the BJ cartridge from the unit. 2. Make sure the cartridge holder is in its home position at the right side of the unit.
Page 244 9-22 Maintaining Your MultiPASS C50 Chapter 9...
Page 245: Appendix A Speciﬁcations
The speciﬁcations of the MultiPASS C50 are listed in this section. General ... A-2 Plain Paper Fax ... A-3 Copier ... A-4 Telephone ... A-5 Printer ... A-6 Printable Area: Papers ... A-7 Printable Area: Envelopes ... A-8 Scanner ... A-10 Document Sizes ...
Page 246: General
Liquid crystal display: Display languages: Power source: Power consumption: Dimensions (W×D×H): Weight: *Based on Canon FAX Standard Chart No.1 (ECM-MMR Standard Mode) **Based on Canon FAX Standard Chart No.1 (Standard Mode) Speciﬁcations Public Switched Telephone Network MH, MR, MMR (ECM-MMR) FAX modem...
Page 247: Plain Paper Fax
Document sizes (W × L): Effective scanning width: Scanning image processing: Recording method: Fax printing speed: *Based on Canon FAX Standard Chart No.1 (Standard Mode) **75 g/m Appendix A IEEE 1284 compatible parallel interface Approx. 6 seconds* (G3 ECM MMR) Maximum: 216 ×...
Page 248: Copier
Dialling: Networking: Report/reference: Ink saver: Copier Scanning resolution: Printing resolution: Default size: Speciﬁcations Automatic dialling: – One-touch speed dialling (6 locations) – Coded speed dialling (50 locations) – Group dialling (55 locations) Regular dialling (with numeric buttons) Automatic redialling (including error redialling) Manual redialling Pause button...
Page 249: Telephone
Reduction sizes: Copy speed: Multiple copies: Telephone Automatic FAX/TEL switchover Answering machine connection (CNG detecting signal, no sound) Optional handset connection Extension phone connection Remote reception by extension phone (Default reception ID: 25) Tone button Pause button Appendix A 70%, 80%, 90% Black and white copy: Initial copy: 45 seconds Subsequent copies: 20 seconds...
Page 250: Printer
European DL envelope (220 × 110 mm) U.S. Commercial No. 10 envelope (9.5 × 4.1 in.) Plain paper Coated paper (Canon LC-301 and HR-101) Overhead projector ﬁlm (Canon CF-102) Back print ﬁlm (Canon BF-102) High-gloss ﬁlm (Canon HG-101) Fabric sheet (Canon FS-101)
Page 251: Printable Area: Papers
Printable Area: Papers The shaded area in the following ﬁgure shows the printable area for papers. Printable area: A4 size 210 mm 3.4 mm 297 mm 3.0 mm 7.0 mm Appendix A Letter size 0.25 11.0 0.12 0.27 Legal size 0.25 14.0 0.12...
Page 252: Printable Area: Envelopes
Printable Area: Envelopes The shaded portion in the following ﬁgure shows the printable area for envelopes. Printable area: European DL 220 mm 6.4 mm 10.4 mm 110 mm 3.0 mm 7.0 mm Speciﬁcations U.S. Commercial No. 10 0.25 0.12 0.27 Appendix A...
Page 253 BC-20 Black BJ cartridge Print head: Ink colour: Contents: Cartridge life/cartridge yield: BC-21/21e Colour BJ cartridge Print head: Ink tanks: Ink colours: Contents/black: Contents/colour: Ink tank yield: BC-22/22e Photo BJ cartridge Print head: Ink colours: Cartridge yield: BC-29F Fluorescent BJ cartridge Print head: Ink colours: Cartridge yield:...
Page 254: Scanner
Scanner Scanning method: Scanning image processing: Scanning resolution: Automatic document feeder capacity:* Document sizes (W × L): Effective scanning width: Compatibility: Scanning speed:** *Based on 75 g/m **Scanning size: A4. Does not include forward time or data transfer time. A-10 Speciﬁcations Solid-state electronic scanning by contact colour image sensor...
Page 255: Document Sizes
Document Sizes The following illustrations show the largest and smallest documents you can feed into the MultiPASS C50. When the document feed lever is set to Automatic document feed Maximum Document Size When the document feed lever is set to Manual document feed Note that the scanning length may be shorter than the length of the actual document.
Page 256 The ﬁgure below shows how much of an A4-size document the MultiPASS C50 scans when faxing or scanning. A margin of up to 4.5 mm on either side of the sheet and up to 4.0 mm on the top and bottom are outside the MultiPASS C50’s scanning area. A-12 Speciﬁcations Max.
Page 257: Pc Interface
(i486 DX or faster recommended) 8 MB of RAM (16 MB recommended) 25 MB of free hard disk space Windows 95/98 Bidirectional parallel cable CD-ROM Drive Canon proprietary MultiPASS Desktop Manager for Windows Fax/Telephone address book Fax Viewer Fax Log Fax distribution lists...
Page 258 A-14 Speciﬁcations Appendix A...
Page 259: Appendix B Options
This section describes the optional equipment available for use with the MultiPASS C50. Optional Handset ... B-2 Package Contents ... B-2 Attaching the Handset to Your Unit ... B-3 Control Panel and Functions ... B-6 Maintaining Your Handset ... B-8 Appendix B Appendix B Options...
Page 260: Optional Handset
Optional Handset The optional handset available for connection to your MultiPASS C50. Contact your Canon dealer for more information. Package Contents Make sure you have the following items. If anything is damaged or missing, notify your Canon dealer immediately. The two screws with a plastic white head are not for use with the MultiPASS C50.
Page 261: Attaching The Handset To Your Unit
Attaching the Handset to Your Unit To attach the handset to your unit, follow these steps: 1. Use a screwdriver to remove the two covers on the left side of the unit. 2. Remove the screws from the plugs and insert the plugs in the holes on the handset cradle.
Page 262 3. Insert the plugs with the handset cradle in the holes on the unit. If you have difﬁculty inserting the plugs, turn the unit so that the left side is facing you and the right side is placed against a wall. This will allow you to insert the plugs without the unit moving.
Page 263 5. Connect the handset cord to the input jack marked on the left side of the unit. When carrying the unit, do not lift it by the handset cradle as it may break. If you need to remove the handset cradle after it is installed, use a small phillips screwdriver to remove the two screws.
Page 264: Control Panel And Functions
Control Panel and Functions This section describes the parts of your handset and its functions. HOOK BUTTON R BUTTON RINGER SWITCH TONE/PULSE SWITCH For details on the functions see the following pages. Options RECEIVER NUMERIC BUTTONS TRANSMITTER TELEPHONE LINE CABLE Appendix B...
Page 265 R Button This button can be used when the handset is connected to a PABX or a System ’X’ exchange. The R button is used to obtain a second line to the PABX while holding the original line (for example, when transferring a call from one extension to another or when using some of the new features of the System ’X’...
Page 266: Maintaining Your Handset
Maintaining Your Handset Follow these guidelines to maintain your handset in top working condition. Do not leave your handset exposed to direct sunlight. Do not install your handset in hot or humid conditions. Do not spray aerosol polishes on your handset as they may enter the holes on your handset and cause damage.
Page 267: Glossary
Glossary Alternating current. The type of electrical current available from a wall outlet. Activity report A journal of the MultiPASS C50’s fax transactions, both sent and received. Address Book The MultiPASS Desktop Manager for Windows provides you with an electronic Address Book that allows you to create a list of people with their phone/fax numbers.
Page 268 Automatic Document Feeder (ADF) The device included in the MultiPASS C50 that automatically feeds the document being faxed, copied, or scanned into the MultiPASS C50. Automatic image reduction The MultiPASS C50 can print the date, time, company name, and a fax number at the top of the faxes it receives.
Page 269 Bubble Jet (BJ) printing An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper. Centronics An interface standard for parallel data transmission.
Page 270 Composite black The black colour formed by mixing cyan, magenta, and yellow ink so that they appear almost black on a printout. Control code Special data that invokes nonprinting functions of the printer, such as line feed or carriage return. In the ASCII chart, control codes are represented by decimal numbers 0-31, 127, 128, 159, and 255.
Page 271 Dithering A method by which colour dots are combined on a page to produce a wide spectrum of colours. Document The sheet of paper containing the data that you send to, or receive from a unit. Dots per inch. A unit of measurement for indicating a printer’s resolution. Your MultiPASS C50 can produce a resolution up to 720 dpi precision (horizontal) depending on the printer control mode and the application you are using.
Page 272 FAX/TEL switching This option allows you to set the MultiPASS C50 to automatically detect whether a call is from a fax or telephone. If the call is from another fax, the transmission is automatically received. If the call is from a telephone, the MultiPASS C50 rings to let you know, so you can pick up the handset.
Page 273 Halftone Using this method, the MultiPASS C50 produces shades of grey or of colours by mapping dots to be printed. For colour printing, different coloured dots of ink are placed closely together to create illusions of other colours. A colour in the colour spectrum. Examples are red, green, and violet. IEEE 1284 IEEE 1284 is the new speciﬁcation standard for PC-to-peripheral bi-directional parallel interface communications.
Page 274 Interface cable The cable used to create the interface between a printer and a computer. Interface port The MultiPASS C50 comes with one Centronics, 8-bit, bi-directional parallel interface port, located on the back of the unit. You attach the cable that connects your computer and MultiPASS C50 to this port.
Page 275 (DEModulates) to digital format that the computer understands. MultiPASS Desktop Manager for Windows software Canon’s exclusive software package that allows you to use the MultiPASS C50 with your Windows software applications. You must install the MultiPASS Desktop Manager to use your MultiPASS C50 as a printer, scanner, or PC fax.
Page 276 Off-line The printer’s communication status in which you cannot transfer data from your computer to the printer. On-line The printer’s communication status in which it is being controlled by your computer and is ready to receive data. One-touch speed dialling An automatic dialling method that allows you to dial a fax or telephone number by pressing a single one-touch speed dialling button.
Page 277 Photo The document setting you use for sending or copying documents with intermediate tones, such as photographs. Platen The printer component that holds the paper in position during ink transfer. Point size Character height is deﬁned in points; one point is 1/72 inch. For instance, this text is printed using a 10-point font.
Page 278 Quick-on-line sending Quick-on-line sending is the easiest and quickest way to send a document. After a document is set in the Automatic Document Feeder (ADF), the MultiPASS C50 begins to scan the entire document into the memory. As the ﬁrst page of a multiple page document is being scanned, your MultiPASS C50 will begin to call the other party, and transmit the information even as the remaining pages are being scanned.
Page 279 Redialling-automatic When the fax you dial does not answer or a sending error occurs, the MultiPASS C50 waits for a speciﬁed interval and then redials the same fax number. You can adjust the number of redials and the length of time between redialling. Redialling-manual When you use the regular dialling method, you can quickly call the last number dialled by pressing the...
Page 280 Resolution The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs.
Page 281 Sender ID Information printed at the top of a fax (also called TTI or Transmit Terminal ID): Date and time the fax was sent Sender’s fax/phone number Sender’s name Your name or company name Page number Sending A fax document that has been scanned by a facsimile machine and sent over telephone lines, in the form of electrical pulses, to another facsimile machine.
Page 282 Timed sending See Delayed sending. TONE A button that allows you to temporarily switch to touch-tone from pulse dialling. In some countries, on-line data services may require that you use tone dialling. Tone/pulse setting The ability to set the MultiPASS C50 to match the telephone dialling system your telephone line uses: touch-tone or rotary pulse.
Page 283 Refers to how the typeface appears: slanted (italic) or upright. (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of grey along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
Page 284 G-18 Glossary...
Page 285: Index
1-TOUCH SPEED DIAL setting 2-67, 2-68, Access type registering 4-20, 4-21 Accessing unit settings 2-71 to 2-73 Adding pages to document 6-12 ADF See Automatic Document Feeder Adjusting paper thickness lever 2-35, 2-42, 2-43 ALARM lamp 2-24 Alarm setting 2-62 ALARM VOLUME setting 2-62, 2-69, 2-71 ANS.
Page 286 CALLING VOLUME setting 2-62, 2-68, 2-71 Cancelling automatic redialling 4-16, 4-17 manual redialling 4-15 receiving 5-14 sending 4-12 Canon media 2-38, 2-39 Photo Kit 1-10 Cartridge BC-20 Black BJ 2-29 BC-21/21e Colour BJ 2-29 BC-22/22e Photo BJ 2-30 BC-29F Fluorescent BJ 2-30...
Page 287 CARTRIDGE button 2-25 CARTRIDGE JAMMED message 8-30 CF-102 See Transparencies CF-102 CHANGE CARTRIDGE message 5-10, 8-31, 9-10 CHECK DOCUMENT message 8-31 CHECK PAPER SIZE message 8-31 CHECK PRINTER message 8-31 Cleaning exterior 9-2 interior 9-2, 9-3 print head 9-9 scanner components 9-4 to 9-7 sheet 2-50, 2-51 CLEAR PAPER JAM 5-11, 8-31 Code...
Page 288 D.T. button 2-26 using 4-23 DATE & TIME setting 2-58, 2-62, 2-68 Date Format setting 2-62 Default Action if No Answer to Telephone setting 2-66 Desktop Manager See MultiPASS Desktop Manager Dial tone conﬁrming 4-23 Dialling automatic 3-2, 4-7 coded speed 3-2, 3-10 to 3-16, 4-7 group 3-2, 3-17 to 3-21 long distance 4-22 methods 4-7...
Page 289 Fabric Sheets FS-101 2-39 printing 2-52 cancelling 4-12 cancelling incoming 5-14 features 1-4 printing 5-12 problems 8-12 to 8-17 sending 4-8 to 4-11 Fax Heading Position setting 2-64 Fax Number setting 2-63 FAX ONLY MODE description 5-2 setting 5-3 using 5-8 Fax/Tel Mode description 5-2 setting 5-3...
Page 290 Image Contrast setting 2-64 Include Fax Image setting 2-63 Incoming Ring setting 2-62 Ink Saver Mode setting 2-66 Ink tank 1-9, 2-29 BCI 21 Black 2-29 BCI-21 Colour 2-29 replacing 9-17 to 9-20 INSTALL BC-21 message 8-32 INSTALL BC-21/20 message 8-32 Installing BJ cartridges 2-31 to 2-35 Intensity 7-7...
Page 291 Maintaining BJ cartridge 9-8 to 9-20 cleaning 9-2 to 9-7 Manual document feed 6-3, 6-5, 6-10, 6-11 feeder 2-21 feeding 2-49 receiving 5-2, 5-3, 5-6, 5-7 sending 4-6 Manual display See MANUAL MODE Manual document feed 6-3, 6-5, 6-10, 6-11 MANUAL MODE description 5-2 setting 5-3...
Page 292 Off Hook Alarm setting 2-63 On Error Resend setting 2-64 One-touch speed dial buttons 2-24 One-touch speed dialling changing names 3-5 to 3-7 changing numbers 3-5 to 3-7 deleting numbers 3-5, 3-6 description 3-2, 4-7 storing 3-3, 3-4 using 3-8, 3-9 with sequential broadcasting 4-18 Operation panel 2-20, 2-23, 2-24, 2-54 Optional handset...
Page 293 Print media 1-9 Back Print Film BF-102 2-38 Bubble Jet Paper LC-301 2-38 Canon 2-38, 2-39 envelopes 2-37 Fabric Sheets FS-101 2-39 High-Gloss Film HG-101 2-39 High Resolution Paper HR-101 2-38, 2-50 loading 2-44 to 2-52 plain 2-37 selecting 2-37...
Page 294 Regular dialling 4-7 Remote Identiﬁcation Number setting 2-66 Remote Receive setting 2-66 Remote reception 5-6, 5-7 Removing document from ADF 4-13, 4-14 shipping materials 2-8 to 2-10 Replacing BJ cartridge 9-12 to 9-16 ink tanks 9-17 to 9-20 Report Memory Clear 4-25 Report Print setting 2-65 Resolution changing 4-3, 4-4, 6-13...
Page 295 Serial number 8-3 Settings 2-61 to 2-73 accessing 2-71 to 2-73 general 2-62 list 2-61 to 2-70 other 2-67 receive settings 2-65 sending 2-63 speed dialling settings 2-67 unit 2-68 to 2-70 Sheet feeder 2-20 jams 8-8 problems feeding 8-9 to 8-11 Shipping materials removing 2-8 to 2-10 Silent Receive setting 2-65...
Page 296 See Ultra High Quality Ultra High Quality 1-4, 4-3 UNIT NAME setting 2-58, 2-59, 2-63, 2-68 UNIT TELEPHONE # setting 2-58, 2-63, 2-68 Unpacking unit 2-5 to 2-10 User information entering 2-54, 2-58 to 2-60 USER SETTINGS 2-68 User’s guide 1-11, 2-6 MultiPASS Desktop Manager for Windows 1-11, 2-6 type conventions 1-12...

This manual is also suitable for:

Multipass c50

Canon MultiPASSTM C50 User Manual

Chapter 1 Introducing the Multipass C50

Chapter 2 Setting up Your Multipass C50

Chapter 3 Speed Dialling

Chapter 4 Sending Faxes

Chapter 5 Receiving Faxes

Chapter 6 Scanning Documents and Making Copies

Chapter 7 Printing from Your PC

Chapter 8 Troubleshooting

Chapter 9 Maintaining Your Multipass C50

Appendix A Speciﬁcations

Appendix A Specifications

Appendix B Options

Glossary

Index

Quick Links

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Summary of Contents for Canon MultiPASSTM C50