Canon imageRUNNER ADVANCE C5255 Series Service Manual page 641

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Error Code (hex number)
The first
The
The 3rd
The 5th
The 6 - 8th
digit Error
second
- 4th digits
digit
field
digit
Method
Category
Description
Operator
category
code
8
2~6
x
x
A
Internal Module
8
2~6
x
x
A
8
x
8
x
x
x
8
x
x
x
1
I/O
8
x
x
x
1
8
x
x
x
1
8
x
x
x
1
8
x
x
x
1
8
x
x
x
3
Device
8
x
x
x
3
8
x
x
x
3
8
x
x
x
3
8
x
x
x
3
8
x
x
x
3
8
x
x
x
3
8
x
x
x
3
8
x
x
x
3
8
x
x
x
3
8
x
x
x
3
8
x
x
x
4
SOAP communication
8
x
x
x
4
8
x
x
x
4
6
Troubleshooting > Version upgrade > Error Code > Error Code
Description
digits
code
xxx
Communication error in the internal module
200
An error occurred in the CDS server.
201
202
203
303
Restart of the device failed.
304
401
Application of the firmware failed.
402
403
404
405
406
407
Restart of the device failed.
409
Application of the firmware failed.
104
An error occurred in the CDS server.
207
An error occurred in the CDS server due to an unknown host error at
execution of Web method.
6
Troubleshooting > Version upgrade > Error Code > Error Code
Remedy
CDS
delivery
server
Contact the support department of the
sales company.
Contact the support department of the
Yes
sales company.
Yes
Yes
Restart the device, and perform the
operation again.
When this problem recurs, obtain the
Updater log, and contact the support
department of the sales company.
Obtain the Updater log, and contact
the support department of the sales
company.
Restart the device, and perform the
operation again.
When this problem recurs, obtain the
Updater log, and contact the support
department of the sales company.
Obtain the Updater log, and contact
the support department of the sales
company.
Contact the support department of the
Yes
sales company.
Check the network environment of the
Yes
device, and then check that the URL
setting of the CDS server is correct, and
perform the operation again.
6-103
Cause of error
Local
UP
CDS file
Network
CDS
DATER
server
server
-
-
Yes
-
-
-
-
Yes
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
Yes
-
-
-
-
-
-
-
Yes
Yes
Yes
6-103

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