8.6
Problems during Scanning
This section describes how to troubleshoot problems during scanning.
8.6.1
Unable to Scan with the Machine
The table below lists how to troubleshoot scanning problems of the machine.
Symptom
The document is
Is the document too small?
not correctly fed.
The corner of the
Is the document curled?
scanned
document is dog-
eared.
Document is not
Did you select the document size
scanned at the
series properly?
desired size.
Is the document placed correctly?
Is the document guide set
properly?
Is the document bent?
Unable to store
Is there free space on the
scanned data.
machine's hard disk?
Unable to rescan.
Is the file size too large?
Is the original size too large?
Check
The minimum size of the document that can be loaded is 176
(width) x 210 (length) mm.
Refer
Flatten the curled document before loading it.
Set the media size series properly in accordance with the actual
original size.
Refer
Correctly load the document.
Refer
Set the document guide correctly.
Refer
Smoothen the surface of the document before loading.
Refer
If the machine's hard disk becomes full while saving scanned
data, the machine stops the operation and displays a message.
Refer
Make adjustments under Resolution, Reduce / Enlarge, and/or
Original Size.
Refer
Remedy
Refer to "Usable Originals" (p. 72).
Refer to "Auto Detect" (p. 157).
Refer to "Step 2 Starting the Scan Job" (p. 127).
For a scan job, refer to "Step 2 Starting the Scan
Job" (p. 127).
For a scan job, refer to "Step 2 Starting the Scan
Job" (p. 127).
Refer to "Error Messages" (p. 260).
Refer to "Resolution (Specifying the Scanning
Resolution)" (p. 139), "Reduce / Enlarge
(Specifying the Scanning Magnification)" (p.
156), and "Original Size (Specifying the Area Size
to be Scanned)" (p. 156).
8.6 Problems during Scanning
8
255
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