Problems During Scanning - Xerox Wide Format 6604 User Manual

Problem Solving
Symptoms Check
The copy has Is the document pasted
shadows. together or folded in?
Is the document made of highly
transparent material?

Problems During Scanning

The following helps you solve problems encountered during scanning.
To learn about scan features, click on Help in the scan driver screen and refer to the
network scan driver's online help.
Symptoms Check
Document doesn't Is the document too small?
feed into the
Scanner.
Document jams Is the correct type of document
often. used?
A corner of the Is the document curled?
document is
folded.
Scanning is not Was the document inserted in
made at the the correct position?
desired size.
Is the document folded or
bent?
Is the problem the width of the
image size?
The scanned Have you cleaned the Scanner
image is dirty. areas as a daily maintenance
task?
Is the document printed on
colored media, rough media, or
blueprint media?
The scanned Have you cleaned the Scanner
image has black areas as a daily maintenance
lines. task?
8-8
Remedy
Adjust the copy density and original type
settings.
Refer to Copy Density and Original Type.
Remedy
The minimum size document that can be
fed is approximately 114 mm/4.5 inches
wide by 200 mm/4.5 inches long.
Refer to Document Input.
Correctly scan the correct type of
document.
Refer to Document Input and Scanning
the Document.
Flatten out the curl and scan the
document again.
Correctly load the document.
Refer to Scanning the Document
Straighten and correctly rescan the
document.
Refer to Scanning the Document.
Perform the normalization procedure to
correct auto width detection problems.
Clean the scanning area.
Refer to Cleaning the Machine.
Adjust the scan density, image quality, or
background suppression.
Refer to Original Type, and White Point
sections for details.
Clean the scanning area.
Refer to Cleaning the Machine scanner
portion.
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Xerox Wide Format 6604/6605 Solution
User Guide