Problems During Scanning - Xerox 6204 Wide Format Solution User Manual

Problems during Scanning

The following helps you solve problems encountered during scanning.
To learn about scan features, click on [Help] in the scan driver screen and refer to the network scan
driver's online help.
Symptoms Check
Original doesn't Is the original too small?
feed into the
scanner.
Original jams Is the correct type of original
often. used?
A corner of the Is the original curled?
original is folded.
Scanning is not Did you correctly select the
made at the original size series?
desired size.
Was the original inserted in
the correct position?
Is the original guide in the
correct position?
Is the original folded or
bent?
The scanned Is the scanning area
image is dirty. contaminated?
Is the original printed on
colored paper, rough paper,
or blueprint paper?
The scanned Is the scanning area
image has black contaminated?
lines.
The scanned Is the scan density set to
image is too [Darken]?
dark.
Remedy
The minimum size original that can be fed is
approximately 182mm/7inches wide by 210mm/8.25
inches long.
Refer to the section on Usable Originals.
Correctly scan the correct type of original.
Refer to the sections on Usable Originals and Step 3 -
Scanning the Document.
Flatten out the curl and scan the original again.
Select an original size series that matches the original
size.
Refer to the section on Size Series Settings for Originals.
Correctly load the original.
Refer to Step 3 - Scanning the Document.
Correctly set up the original guide.
Refer to Step 3 - Scanning the Document.
Straighten and correctly rescan the original.
Refer to Step 3 - Scanning the Document.
Clean the scanning area.
Refer to the section on Cleaning the Machine.
Adjust the scan density, image quality, or background
suppression.
Refer to the sections on Original Type and Background
Suppression.
Clean the scanning area.
Refer to the section on Cleaning the Machine.
Adjust the scan density.
Refer to the section on Scan Density.
Xerox 6204 Wide Format Solution
Problem Solving
10-
User Guide 191